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In February, Charlotte Douglas International Airport (CLT) began requiring workers to carry their personal items in clear bags when passing through security checkpoints on their way to work.
This spring, Scottsdale Airport (SDL) in Arizona received good news about its new Operations Center. The U.S. Green Building Council awarded the building silver certification for Leadership in Energy and Environment Design (LEED).
Orlando International Airport (MCO) is on track for continued growth and increased intermodality with the debut of its South Airport Automated People Mover System early this fall.
Completing airfield construction around the hustle and bustle of fully operational commercial service is challenging enough. But the margin for error is almost nonexistent when flights are grounded right before Christmas and the work window is just 15 days.
After a decade of surging traffic, South Texas International Airport (EBG) needed to upgrade its fueling operations to keep customers streaming in. So that's just what Airport Manager Debora Melvin did.
In May, Raleigh-Durham International Airport (RDU) received a giant shot in the arm when it was named the best-connected medium-sized airport in the United States. Industry analyst William S.
The Maryland Aviation Administration is transforming the way it manages the volume of facility documents and geographic information system data generated and used at its two airports.
Los Angeles International (LAX) recently experienced a monumental shift that had nothing to do with seismic activity or regional fault lines. It was a self-induced shift to relocate Delta Air Lines that ultimately affected more than two dozen carriers.
Aéroports de Montréal recently rehabilitated the primary runway at Montreal-Mirabel International (YMX), one of the three largest aeronautical centers in the world and a major hub for Quebec's economy that serves 24 cargo airlines and a host of corporate and military tenants.
People outside the industry sometimes think of airports as nothing more than places for airplanes to land and take off. Halifax Stanfield (YHZ) in Nova Scotia aspires to be much more-for passengers and its community.
A challenging management issue is emerging at many U.S. airports: As increasing numbers of long-time senior executives prepare to retire, their next-in-line successors typically don't have the business, management and leadership skills the top positions demand.
Already commonplace in South and Central America, bag-wrapping services are gaining a foothold in the North American marketplace, with a high concentration in Canadian airports.

Washington State Commissions 20-Year Capital Plan for Public Airport Network

Most airport executives love the concept of having a solid long-term capital plan to follow, but creating one is often a significant challenge. The Washington State Department of Transportation (WSDOT) recently commissioned an unprecedented investment study to help it understand the 20-year capital infrastructure needs of the state's public airport system.

Solar Panels + LED Lights = Near-Zero Energy Consumption

Two U.S. airports - one a major hub in the North, the other a small origin-and-destination facility on the West Coast - use barely any electricity to operate some of their parking facilities, thanks to solar panels and light-emitting diode (LED) lighting. Minneapolis-St. Paul International Airport (MSP) just turned on a $25.4 million solar array built on top of two parking garages at its Lindbergh Terminal. The 8,700 solar panels are expected to produce 3 megawatts of electricity per day.

Five-Year Terminal Renovation Worth the Wait for Central Wisconsin Airport

Central Wisconsin Airport (CWA) travelers are greeted these days by a newly renovated and expanded terminal. Updates were direly needed, reports Airport Director Tony Yaron; and the nearly $38 million multiphase project took five years to complete. "The terminal was overcrowded and aging," he explains, noting that the facility hadn't been updated since the mid-1980s. "After 9/11, we had to fit a CT-80 screening device into an old travel agency office between the ticketing offices and the street. Travelers had to schlep bags through the lobby."

San Jose Int'l Gains Second Fixed Base Operator

When Signature Flight Support opened a new $82 million corporate aviation facility at Norman Y. Mineta San Jose International (SJC) in early November, airport officials were thrilled to have a second fixed base operator on the field. They also viewed the new tenant as a larger symbol of what is and has been happening at the airport that serves California's Silicon Valley. One of the primary tenants at the new facility is Blue City Holdings, which represents the principals of Google. In fact, the company financed a significant portion of the hangar development, reports Signature.

Myrtle Beach Int'l Rehabs & Relights Sole Runway

How does an airport with just one runway maintain operations while rehabilitating that runway? After nine months of intense and highly coordinated work on Runway 18-36, Myrtle Beach International (MYR) has some answers.

John Wayne Airport Considers Software to Track Fee Payment from Ride-Sharing Vehicles

When Uber burst onto the scene several years ago, using a smartphone app to arrange rides from privately owned vehicles struck a chord with select customers. Early adopters bragged enthusiastically about the money they were saving, other companies launched similar services and a new business model was born: transportation network companies (TNCs).

Denver Int'l Expands into "Airport City" With Hotel, Conference Center & Transit Link

When plans for Denver International Airport (DEN) were first conceived in the 1980s, airport executives knew a hotel and mass transit connection to downtown Denver would eventually be needed. Their foresight is now beginning to take shape, in the form of an on-airport hotel/conference center that opened in November, and a new transit center slated to open this spring.

New International Terminal Opens at Houston Hobby

In mid-October, Houston's William P. Hobby Airport (HOU) opened a new terminal, bringing the world of international travel to its passengers. The five-gate facility is the first international terminal for Southwest Airlines, which fully funded and led the development of the project.

Sea-Tac Reconstructs Center Runway to 40-year Design Standards

Seattle-Tacoma International Airport (SEA) recently completed the total reconstruction of Runway 16C-34C, giving new life to the oldest of its three runways. And what a life it will be. The 9,426-foot runway that was originally built in 1969 is now projected to have another 40-year lifecycle.

Milwaukee's Mitchell Int'l Rebuilds Baggage Claim Building From the Bones Up

This summer, Milwaukee's General Mitchell International Airport (MKE) cut the ribbon on a newly renovated baggage claim building. The $45 million project stripped the airport's 1950s structure down to its bones and raised up a more open, spacious and light-filled facility - a fitting complement to the inline baggage handling system completed last summer (see Sept. 2015 issue of Airport Improvement for more details).

Appleton Int'l Completes Re-Branding Process

"A rose by any other name would smell as sweet" is certainly a memorable line; but it's not exactly sound marketing advice. After all, Shakespeare was an Elizabethan playwright and poet, not a 21st century branding expert.

Atlanta Int'l Takes Aim at Insider Threats With Full Employee Screening

As TSA continues on pace to break its all-time annual record for firearms collected at checkpoints, guns continue to aggravate security efforts at U.S. airports. But the problems don't end with the recovery of wayward weapons at passenger screening stations.

Denver Int'l Adds Customized Television Network

Denver International Airport (DEN) is adding a touch of Hollywood to its nature-friendly culture with a customized television network. The project is not about red carpets and entourages; it's simply another program to engage passengers and make their travel more enjoyable. A national media company provides specially modified programming for travelers and ultra-targeted advertising is expected to boost non-airline revenue - another ongoing effort at the busy hub.

Albert Ellis Airport Sequences Funding to Build Small Terminal with Big-Airport Swag

When was the last time you heard about a significant public facility such as a school or stadium being built without dedicated local tax dollars? Albert J. Ellis Airport (OAJ), just outside of Jacksonville, NC, recently pulled it off. The airport's $43.9 million project added new facilities for commercial and general aviation passengers, plus a wide variety of other airside and landside improvements.

Austin-Bergstrom Enhances Service & Avoids Operational Headaches with New Conrac

In October, Austin-Bergstrom International Airport (AUS) opened a $155.5 million consolidated rental agency complex (conrac) funded with customer facility charges. Beyond creating a new onsite facility for rental agencies, officials also carved out more space for customer parking at the Texas airport.

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FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

The basis to tackle waiting times, move the passengers more smoothly through the airport and leverage customer satisfaction is an accurate and reliable system to measure waiting times.

The 3D sensors and software solutions from Switzerland based Xovis have established as the industry's standard to measure and predict KPIs such as waiting times, process time and passenger throughput. Today, more than 45 international airports in and outside the USA count on Xovis.

During the webinar, Marc Rauch, Managing Director Xovis USA presents the technology of the global market leader in passenger flow monitoring including the following topics:

  • About Xovis
  • Xovis' Passenger Flow Measurement System
  • Technology and capabilities
  • Use Cases
  • Discussion

View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

Featured Video

Evolving Requirements for Senior Airport Execs Demand Succession Planning & Employee Development

A challenging management issue is emerging at many U.S. airports: As increasing numbers of long-time senior executives prepare to retire, their next-in-line successors typically don't have the business, management and leadership skills the top positions demand.

Bag-Wrapping Services Gain Popularity in Canada

Already commonplace in South and Central America, bag-wrapping services are gaining a foothold in the North American marketplace, with a high concentration in Canadian airports.

Orlando Int'l Adds Giant Common-Use Video Wall Behind Check-In Counters

When you hear the word "Orlando," you probably think of vacation attractions: Disney World. Sea World. Beaches. Golf. Or perhaps you've attended an event at the Orange County Convention Center, the second-largest convention complex in the United States.

Airport Services Facility is Latest Addition to Emerging Aerotropolis at Edmonton Int'l

The business world loves a company in growth mode and gets downright giddy when projects bring several growth-oriented companies together. That said, the recently completed multi-tenant complex at Edmonton International (YEG) could be a poster child for concurrent expansion by airport service companies.

Dallas/Fort Worth Int'l Renovates Terminal A

Dallas/Fort Worth International (DFW) celebrated another milestone of its $2.7 billion Terminal Renewal & Improvement Program (TRIP) in January, with the completion of renovations in Terminal A. The $650 million Terminal A project kicked off in 2011 and, like the entire capital program, centered around improving the customer experience.

Northwest Florida Beaches Int'l Installs Drone Detection System

As the recreational drone craze continues to grow, the popular fad is literally hitting the radar of personnel charged with maintaining the safety and security of airports around the country.

Quality Trumps Bid for Operation & Maintenance Contract at Orlando Int'l

When it comes to bidding airport work, airports and respondents alike know that the bottom line of a proposal usually seals the deal-and eventually the fate-of a potential contract.



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