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In February, Charlotte Douglas International Airport (CLT) began requiring workers to carry their personal items in clear bags when passing through security checkpoints on their way to work.
This spring, Scottsdale Airport (SDL) in Arizona received good news about its new Operations Center. The U.S. Green Building Council awarded the building silver certification for Leadership in Energy and Environment Design (LEED).
Orlando International Airport (MCO) is on track for continued growth and increased intermodality with the debut of its South Airport Automated People Mover System early this fall.
Completing airfield construction around the hustle and bustle of fully operational commercial service is challenging enough. But the margin for error is almost nonexistent when flights are grounded right before Christmas and the work window is just 15 days.
After a decade of surging traffic, South Texas International Airport (EBG) needed to upgrade its fueling operations to keep customers streaming in. So that's just what Airport Manager Debora Melvin did.
In May, Raleigh-Durham International Airport (RDU) received a giant shot in the arm when it was named the best-connected medium-sized airport in the United States. Industry analyst William S.
The Maryland Aviation Administration is transforming the way it manages the volume of facility documents and geographic information system data generated and used at its two airports.
Los Angeles International (LAX) recently experienced a monumental shift that had nothing to do with seismic activity or regional fault lines. It was a self-induced shift to relocate Delta Air Lines that ultimately affected more than two dozen carriers.
Aéroports de Montréal recently rehabilitated the primary runway at Montreal-Mirabel International (YMX), one of the three largest aeronautical centers in the world and a major hub for Quebec's economy that serves 24 cargo airlines and a host of corporate and military tenants.
People outside the industry sometimes think of airports as nothing more than places for airplanes to land and take off. Halifax Stanfield (YHZ) in Nova Scotia aspires to be much more-for passengers and its community.
A challenging management issue is emerging at many U.S. airports: As increasing numbers of long-time senior executives prepare to retire, their next-in-line successors typically don't have the business, management and leadership skills the top positions demand.
Already commonplace in South and Central America, bag-wrapping services are gaining a foothold in the North American marketplace, with a high concentration in Canadian airports.

Los Angeles Int'l Uses Public-Private Partnerships to Build Automated People Mover & Consolidated Rental Car Facility

Los Angeles International Airport (LAX) is no stranger to construction projects. Since 2009, Los Angeles World Airports (LAWA) has been hard at work on a $14 billion capital improvement program at LAX and garnering the distinction as the largest public works program in the city's history.

Roanoke Regional Installs Beacons to Track Ground Transportation Providers

When Tim Bradshaw took the helm as executive director at Roanoke-Blacksburg Regional (ROA) in 2014, the Virginia airport didn't have a ground transport policy. These days, ROA not only has a formal policy in place, it also has a new system that uses low-cost beacons to track activity and revenue.

New Paving Method Accelerates Runway Project at Grand Junction Regional

Like many airports, Grand Junction Regional (GJT) performs its airfield repairs late at night and early in the morning to avoid disrupting flight operations. Naturally, this stretches projects across more days because crews work in shorter shifts.

Portland Int'l Installs Automated Exit Lane Breach Control System

Creating a security system is a lot like constructing a new building-it needs to be built properly to be strong, stable and function as intended. In the last issue of Airport Improvement, we covered various foundational elements of the recent $53 million security system upgrade at Portland International Airport (PDX): a new identity management system and card readers, perimeter security upgrades, additional cameras, etc. This issue, we examine the relocation and automation of PDX's exit lanes-the roof that tops off the security system construction to protect the airport's workers and 20 million annual passengers.

Los Angeles Int'l & United Boost Gate Capacity & Technology in Terminal 7

Amid billions of dollars in passenger-oriented enhancements occurring inside Los Angeles International Airport (LAX), substantial improvements are also occurring for airlines out on the ramp-especially in Terminal 7, which is used exclusively by United Airlines.

Boston Logan Renovates Int'l Terminal to Accommodate Wide-Body

For years, Boston Logan International Airport (BOS) faced a problem many airports would relish: too much passenger demand. Now, BOS can accommodate three of the world's largest passenger jets simultaneously, and plans are set to add more gates in a few years. The fix, a $168 million expansion and renovation to Terminal E, debuted in late January.

Atlanta Int'l Goes Below Ground to Map Interconnected Airfield Electrical Systems

In metropolitan Atlanta, locals commonly refer to the complex roadway intersection where Interstate 85 meets Interstate 285 as Spaghetti Junction. But it's not the only interchange to earn the descriptive moniker.

Porter County Regional Opts for Full-Depth Reclamation When Rebuilding Main Runway

There's more to the new $8 million main runway at Porter County Regional Airport (VPZ) in Valparaiso, IN, than meets the eye. Its point of difference lies beneath the surface in a sub-base built primarily with materials recycled from the previous ailing runway via a process called full-depth reclamation.

LaGuardia's Safety & Response Systems Shine During High-Profile Runway Runoff

Last fall, amid the final flurry of campaign activity before the U.S. presidential election, New York's LaGuardia Airport (LGA) experienced a runway incident that briefly closed the entire airfield and thrust its safety systems and response procedures onto center stage. When the dust settled, it also reaffirmed the airport's policy of putting safety first and proved that planning ahead can make all the difference.

Smartphones, Sure. But Smart Restrooms?

From driverless cars to online stock trading by individual investors, technology continues to transform industries. Airports are no exception. In fact, a recent survey from SITA indicates that airports worldwide spent a record $9+ billion on information technology (IT) projects last year.

The Chick-fil-A Craze

Five years ago, Chick-fil-A was in four U.S. airports. By the end of 2017, company officials say they'll have nearly 30 restaurants in more than 25 airports throughout the country and one at Calgary International in Alberta, Canada.

Tulsa Int'l Performs Cybersecurity Audits

As director of Information Technology at Tulsa International Airport (TUL), James Rockholt knows a thing or two about cybersecurity. It's what he doesn't know that keeps him awake at night. The scope of potential problems that fall under his domain is mindboggling, ranging from inside threats mounted by disgruntled employees or tenants to attacks from outside forces such as professional cyber criminals, politically motivated attackers (hacktivists), state-sponsored aggressors from foreign countries, "script kiddies," and even customers passing through the terminal.

Greenville-Spartanburg Int'l Remains Operational Throughout 5-Year Ground-to-Ceiling Rehab

Greenville-Spartanburg International Airport (GSP) recently put the finishing touches on its $127 million Wingspan project, the largest capital improvement initiative ever undertaken at the South Carolina airport. In essence, GSP completely rebuilt its terminal from the ground up, expanding from 225,000 to 375,000 square feet.

Bismarck Municipal Reaps Benefits & Reduces Risk With Privately Developed Rental Car Facility

Like blind dates and family vacations, airport projects don't always go as originally planned. Case in point: the new rental car service center at Bismarck Municipal Airport (BIS) in North Dakota.

Checkpoint Wait Times Plummet After Airlines Add Automated Screening Lanes at O'Hare Int'l

Chasing away unpleasant memories from massive backups at TSA checkpoints last spring, Chicago's O'Hare International Airport (ORD) opened five new automated screening lanes in November.

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FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

The basis to tackle waiting times, move the passengers more smoothly through the airport and leverage customer satisfaction is an accurate and reliable system to measure waiting times.

The 3D sensors and software solutions from Switzerland based Xovis have established as the industry's standard to measure and predict KPIs such as waiting times, process time and passenger throughput. Today, more than 45 international airports in and outside the USA count on Xovis.

During the webinar, Marc Rauch, Managing Director Xovis USA presents the technology of the global market leader in passenger flow monitoring including the following topics:

  • About Xovis
  • Xovis' Passenger Flow Measurement System
  • Technology and capabilities
  • Use Cases
  • Discussion

View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

Featured Video

Evolving Requirements for Senior Airport Execs Demand Succession Planning & Employee Development

A challenging management issue is emerging at many U.S. airports: As increasing numbers of long-time senior executives prepare to retire, their next-in-line successors typically don't have the business, management and leadership skills the top positions demand.

Bag-Wrapping Services Gain Popularity in Canada

Already commonplace in South and Central America, bag-wrapping services are gaining a foothold in the North American marketplace, with a high concentration in Canadian airports.

Orlando Int'l Adds Giant Common-Use Video Wall Behind Check-In Counters

When you hear the word "Orlando," you probably think of vacation attractions: Disney World. Sea World. Beaches. Golf. Or perhaps you've attended an event at the Orange County Convention Center, the second-largest convention complex in the United States.

Airport Services Facility is Latest Addition to Emerging Aerotropolis at Edmonton Int'l

The business world loves a company in growth mode and gets downright giddy when projects bring several growth-oriented companies together. That said, the recently completed multi-tenant complex at Edmonton International (YEG) could be a poster child for concurrent expansion by airport service companies.

Dallas/Fort Worth Int'l Renovates Terminal A

Dallas/Fort Worth International (DFW) celebrated another milestone of its $2.7 billion Terminal Renewal & Improvement Program (TRIP) in January, with the completion of renovations in Terminal A. The $650 million Terminal A project kicked off in 2011 and, like the entire capital program, centered around improving the customer experience.

Northwest Florida Beaches Int'l Installs Drone Detection System

As the recreational drone craze continues to grow, the popular fad is literally hitting the radar of personnel charged with maintaining the safety and security of airports around the country.

Quality Trumps Bid for Operation & Maintenance Contract at Orlando Int'l

When it comes to bidding airport work, airports and respondents alike know that the bottom line of a proposal usually seals the deal-and eventually the fate-of a potential contract.



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