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Minneapolis-St. Paul Int'l Adds Food Truck Alley.
No matter how cold and blustery it gets this winter, passengers and employees at Minneapolis-St. Paul International (MSP) will still be able to enjoy the wildly popular food truck trend that is sweeping the nation.
San Luis Obispo Regional Celebrates New Terminal
After nearly two decades of preparatory projects and two radically different terminal designs, San Luis Obispo County Regional Airport (SBP) will finally get to cut the ribbon on its new $39.5 million terminal this November.
Vehicle and Station Expansion, Boost Emergency Response, Juneau Int'l
Traffic is changing at Juneau International (JNU), and so is the airport's emergency response program.
Ideas Build Success at Medford Airport
Thinking "outside the box" is uncomfortable and difficult for many adults.
New Parking Structure at Asheville Regional Showcases Local Landscape
As North Carolina continues to grow as a popular tourist destination, Asheville Regional Airport (AVL), in the western part of the state, is working to keep pace with the associated influx of passengers.
Public-Private Partnership Delivers New Terminal at Iqaluit Int'l
Like other airports in Canada's northernmost territory, Iqaluit International Airport (YFB) on Nunavut's Baffin Island plays a vital role connecting the region to the rest of the world.
Pittsburgh Int'l Opens Airside Areas To Non-Ticketed Visitors
Remember the good ol' days, when passengers reunited and parted ways with family and friends right at their gates?
FAA Conducts Airfield Safety Research at Cape May Airport
When it comes to partners for airfield projects, the recent match between Cape May Airport (WWD) and the FAA seems straight out of an eHarmony commercial.
Sonoma County Boosts Airfield Revenue With Automated Aircraft ID System
Collecting aircraft landing fees can be a hit-or-miss proposition, and many airports accept the problem as an unfortunate industry norm. Charles M. Schulz-Sonoma County Airport (STS) is not one of those facilities.
Martha's Vineyard Airport Replaces Fire Station Just in Time
Faced with the prospect of heavy FAA sanctions, Martha's Vineyard Airport (MVY) was under the gun to replace its aging, non-compliant aircraft rescue and firefighting (ARFF) building.
Fort Lauderdale-Hollywood Int'l Installs Virtual Ramp Control System
Just as NASA has a Mission Control room to monitor spacecraft, Fort Lauderdale-Hollywood International (FLL) has a ramp control room to track aircraft in non-movement areas.
Toronto, Pearson Int'l
With 46 self-service bag drops operating in its terminals as of mid-October, Toronto Pearson International (YYZ) is on the fast track to expediting the check-in process for passengers flying out of Canada's biggest and busiest airport. Since YYZ debuted its first self-service bag drop stati

Quality Trumps Bid for Operation & Maintenance Contract at Orlando Int'l

When it comes to bidding airport work, airports and respondents alike know that the bottom line of a proposal usually seals the deal-and eventually the fate-of a potential contract.

Cold In-Place Pavement Recycling Saves Money & Appeals to Community at St. Simons Island

Sitting on a small, exclusive island off the southeast coast of Georgia, McKinnon St. Simons Island Airport (SSI) serves an upscale population of private aircraft operators. Nevertheless, the airport faced a distinct financial quandary when it needed to resurface its badly deteriorating secondary runway: such projects are not eligible for FAA Airport Improvement Program funds.

Oakland Int'l Dramatically Increases International Service & Plans for Even More

In the last year, Oakland International Airport (OAK) has increased its international traffic by a whopping 73%. That's no easy task-especially given its location directly across the bay from San Francisco International Airport and about 35 miles north of Norman Y. Mineta San Jose International Airport.

Airports Ease Remote Boarding Challenges With Mobile Ramps & Airside Buses

When infrastructure constraints preclude loading and unloading aircraft at the terminal, airports need to get creative. Mobile boarding ramps and airside buses are two options operators are using to keep passengers safe and comfortable as they enter and exit planes on the tarmac.

Austin-Bergstrom Int'l Relieves Growing Pains With Satellite Terminal for Non-Legacy Carriers

The city of Austin, TX, has been expanding rapidly for the past several years, with no discernable end in sight. Last year, its population grew by 2.9% (nearly 60,000 people) and forecasters predict that the city will reach the 3 million mark before 2030. As of this March, Austin was home to more than 2 million residents.

Calgary Int'l Loads New Terminal With Passenger-Processing Technologies

Last fall, YYC Calgary International Airport (YYC) in Alberta capped its $2 billion airport development program with the opening of a new five-level, 2 million-square-foot terminal brimming with state-of-the-art technologies (see list to the left for specifics). Together with a 14,000-foot runway that opened in June 2014, the projects represent the largest single infrastructure program in the airport's history.

Westchester Airport Installs "Mini" In-Line Baggage System

The new $29.4 million checked baggage facility at Westchester County Airport (HPN), near White Plains, NY, was in the design process for four years, but the delay was worth the wait. The new handling and screening system contains in-line explosives detection and is less costly to operate and maintain than similar systems at peer airports.

Customers & Airports Embrace Food-Ordering Apps

Skipping the line at airport restaurants used to be the stuff daydreams were made of-usually the daydreams of travelers with tight connections, employees on limited lunch breaks or parents with hungry kids hanging on their legs as they waited in line. Mobile apps, however, are changing the very definition of "grab-and-go."

Miami Int'l Adds New Layers to Employee Screening Checkpoint

As the federal government considers getting tougher on employee screening at U.S. airports, Miami International (MIA) is already exploring ways to make that happen. Its strategy? Deploying familiar technologies traditionally used to screen passengers and checked baggage.

SAFETY-First Philosophy Pays Off at Cincinnati Int'l

It's a lofty honor for Cincinnati/Northern Kentucky International (CVG) to be the first and only airport with a security management plan certified under the federal SAFETY Act of 2002. But it's a designation that Chief Executive Officer Candace McGraw hopes to share with other airports soon.

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FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

The basis to tackle waiting times, move the passengers more smoothly through the airport and leverage customer satisfaction is an accurate and reliable system to measure waiting times.

The 3D sensors and software solutions from Switzerland based Xovis have established as the industry's standard to measure and predict KPIs such as waiting times, process time and passenger throughput. Today, more than 45 international airports in and outside the USA count on Xovis.

During the webinar, Marc Rauch, Managing Director Xovis USA presents the technology of the global market leader in passenger flow monitoring including the following topics:

  • About Xovis
  • Xovis' Passenger Flow Measurement System
  • Technology and capabilities
  • Use Cases
  • Discussion

View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

Featured Video

Fort Lauderdale-Hollywood Int'l Installs Virtual Ramp Control System

Fort Lauderdale-Hollywood Int'l Installs Virtual Ramp Control System
Just as NASA has a Mission Control room to monitor spacecraft, Fort Lauderdale-Hollywood International (FLL) has a ramp control room to track aircraft in non-movement areas. Earlier this year, the airport installed a high-tech system that is especially valuable for monitoring and managing aircraft in areas outside of the visual field of air traffic controllers.

Toronto Pearson Int'l Extends Self-Service Surge to Checked Baggage

Toronto, Pearson Int'l
With 46 self-service bag drops operating in its terminals as of mid-October, Toronto Pearson International (YYZ) is on the fast track to expediting the check-in process for passengers flying out of Canada's biggest and busiest airport. Since YYZ debuted its first self-service bag drop stations in January 2016, travelers have chosen the automated option more than 3 million times.

Vancouver Int'l Relights Apron With Dimmable LED System

Earlier this year, Vancouver International Airport (YVR) flipped the switch on its new all-LED apron lighting system, the largest apron LED installation in Canada. The approximately $2.5 million ($1.97 million U.S.) lighting system also features an adaptive dimming system based on gate usage, a first among North American airports.

Charleston Int'l Completes Taxiway Improvements

As a joint-use airport, Charleston International (CHS) serves a diverse mix of traffic. On any given day, the South Carolina airfield accommodates a variety of commercial airliners and U.S. Air Force aircraft, including mammoth C-17 transporters. It also has enough general aviation traffic to support two fixed-base operators and is home to Boeing's only final assembly plant for the 787 Dreamliner outside of Everett, WA. The unique blend of traffic at CHS is evident whenever a new Dreamliner taxis by the main terminal for a test flight or ground evaluation, and passengers in the boarding lounges buzz with excitement.

Bult Field Puts Drone Technology to the Test for Wildlife Management

"Why did the chicken cross the road?" is always good for some giggles on the schoolyard. But it's no laughing matter when a deer, coyote or goose crosses a runway or flightpath to get to the other side. In the most serious cases, it can be a matter of life or death.

Highest-Elevation Airport in U.S. Adds New Deicing Pad

After overcoming space constraints, geological challenges and complications associated with high altitude, Telluride Regional Airport (TEX) in Colorado is thrilled to have a new $7 million deicing pad ready to boost operational efficiency again this winter.

Traffic Growth Prompts Airfield Investments at Billy Bishop Airport

Last year, Billy Bishop Toronto City Airport (YTZ) served 2.7 million travelers-quite a jump from just 25,000 passengers in 2005. PortsToronto, which owns and operates the Ontario airport, has invested in several upgrades to meet the growing demand. Improvement projects began on the landside and are now migrating to the airfield.



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