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In February, Charlotte Douglas International Airport (CLT) began requiring workers to carry their personal items in clear bags when passing through security checkpoints on their way to work.
This spring, Scottsdale Airport (SDL) in Arizona received good news about its new Operations Center. The U.S. Green Building Council awarded the building silver certification for Leadership in Energy and Environment Design (LEED).
Orlando International Airport (MCO) is on track for continued growth and increased intermodality with the debut of its South Airport Automated People Mover System early this fall.
Completing airfield construction around the hustle and bustle of fully operational commercial service is challenging enough. But the margin for error is almost nonexistent when flights are grounded right before Christmas and the work window is just 15 days.
After a decade of surging traffic, South Texas International Airport (EBG) needed to upgrade its fueling operations to keep customers streaming in. So that's just what Airport Manager Debora Melvin did.
In May, Raleigh-Durham International Airport (RDU) received a giant shot in the arm when it was named the best-connected medium-sized airport in the United States. Industry analyst William S.
The Maryland Aviation Administration is transforming the way it manages the volume of facility documents and geographic information system data generated and used at its two airports.
Los Angeles International (LAX) recently experienced a monumental shift that had nothing to do with seismic activity or regional fault lines. It was a self-induced shift to relocate Delta Air Lines that ultimately affected more than two dozen carriers.
Aéroports de Montréal recently rehabilitated the primary runway at Montreal-Mirabel International (YMX), one of the three largest aeronautical centers in the world and a major hub for Quebec's economy that serves 24 cargo airlines and a host of corporate and military tenants.
People outside the industry sometimes think of airports as nothing more than places for airplanes to land and take off. Halifax Stanfield (YHZ) in Nova Scotia aspires to be much more-for passengers and its community.
A challenging management issue is emerging at many U.S. airports: As increasing numbers of long-time senior executives prepare to retire, their next-in-line successors typically don't have the business, management and leadership skills the top positions demand.
Already commonplace in South and Central America, bag-wrapping services are gaining a foothold in the North American marketplace, with a high concentration in Canadian airports.

Rockford Int'l Builds Mega Maintenance Facility Despite Freeze on State Funds

Located about 70 miles northwest of O'Hare International, Chicago Rockford International Airport (RFD) is often obscured in the shadow of its busier, better-known neighbor. This fall, however, RFD enjoyed a significant moment in the sun, when it opened one of the largest maintenance, repair and overhaul (MRO) facilities in the world.

Philadelphia Int'l Enhances Safety & Sustainability by Moving Baggage Claim Facility

A new $35 million baggage claim building at Philadelphia International (PHL) isn't just the final phase of the airport's $161 million Terminal F expansion; it's also a concrete example of how PHL is re-sculpting its facilities to adjust to changing market conditions.

Sloulin Field Launches Website to Promote, Chronicle Construction of New Airport

When Steve Kjergaard accepted the position as director at Sloulin Field International Airport (ISN) six years ago, he thought it would be a static, solid three-year experience without much fanfare. Boy was he wrong. Shortly after he arrived at the North Dakota facility, an oil boom struck and flooded the area with geologists, oil field workers and contractors. Hotel rooms and rental cars became scarce, and traffic at ISN ballooned.

Long Beach Airport Modifies Layout to Improve Airfield Safety

With a notoriously vexing airfield configuration, Long Beach Airport (LGB) in southern California is leading the charge for an FAA initiative to reduce runway incursions throughout the United States.

Pittsburgh Int'l Almost Doubles Point-to-Point Service

When Christina Cassotis arrived at Pittsburgh International Airport (PIT) in January 2015, the Midwestern airport was a lean and scrappy version of the once-bustling US Airways hub it used to be. With only 37 nonstop destinations on the airport's flight information boards, Cassotis was determined to make her mark.

Honolulu Int'l Uses Taco Wagons to Bring Hot Food to Customers in Gatehold Areas

Capitalizing on a popular streetside trend, two Hawaiian airports are using small battery-powered versions of the food trucks that have taken many North American cities by storm in the last few years.

San Francisco Int'l Makes a Design Statement With New Control Tower

At 221 feet tall, the new air traffic control tower at San Francisco International (SFO) was designed to be functional and create a new visual landmark. Occupying prime real estate between terminals 1 and 2, the tower features nearly 150 vertical feet of glass and an LED light array to provide the iconic look that airport officials desired. At the same time, the tower and base building incorporate sustainability features and cutting-edge seismic technology designed to meet the needs of the airport and FAA well into future.

Illinois County Cuts Ribbon on New Terminal & Renames Airport to Honor Veterans

After 10 years of planning and negotiating and building, Williamson County Airport Authority recently cut the ribbon on its new terminal. To honor local veterans, it changed the name of the entire facility from Williamson County Regional Airport to Veterans Airport of Southern Illinois (MWA) and named the terminal after a local World War II flying ace and former airport authority chair. Fittingly, MWA dedicated the new Captain Robert W. Duncan Airline Terminal on Veterans Day (2016).

Dallas/Fort Worth Int'l Achieves Carbon Neutrality With Holistic Environmental Practices & Partnerships

Dallas/Fort Worth Int'l Achieves Carbon Neutrality With Holistic Environmental Practices & Partnerships
During the last decade, Dallas/Fort Worth International Airport (DFW) has amassed a host of awards for its eco-friendly programs. One recent accolade both punctuates and encompasses the entire lot: carbon neutrality, as recognized by the Airport Carbon Accreditation program of Airports Council International.

Airports Find Various Ways to Provide Relief Areas for Service Animals, Pets

Airports Find Various Ways to Provide Relief Areas for Service Animals, Pets
Since August, all U.S. commercial airports have been required to provide a post-security service animal relief area (SARA); and airport operators are responding with a wide variety of options. Specially constructed facilities range from small, utilitarian spaces in obscure areas to entire rooms with finish materials that match nearby human restrooms. Self-contained ready-to-install commercial units are another viable solution.

New Software Helps Los Angeles Int'l Prepare for Future Interline Baggage Handling Requirements

New Software Helps Los Angeles Int'l Prepare for Future Interline Baggage Handling Requirements
Mishandled bags cost the airlines money-lots of it. According to SITA's most recent annual Baggage Report, there are approximately 6.5 mishandled bags per every 1,000 passengers, for a total of 23.1 million mishandled bags annually. Skift Magazine reports that baggage snafus cost the airlines an estimated $2.3 billion in 2015.

Reconstructed Runway Rises From Rubble at Coles County Memorial

Reconstructed Runway Rises From Rubble at Coles County Memorial
Before Coles County Memorial Airport (MTO) in Mattoon, IL, reconstructed its 41-year-old main runway, the project team looked far and wide for the best way to keep costs down and cause the least possible disruption of day-to-day operations. The preferred strategy? Rubblization, a process that breaks down existing concrete into small, uniform chunks, thereby making it an ideal base for subsequent layers of asphalt or concrete.

The Twists & Turns of Transitioning Terminals

The Twists & Turns of Transitioning Terminals
Moving operations to a new terminal is a tricky task, to say the least. More realistically, it's a massive, complicated mission for any airport executive and staff. While some airports successfully handle moving into a new terminal with internal staff, others hire outside consultants to lead the way. ICT and IND each hired Chrysalis Aviation Solutions to help with their transitions.

Local Donations Help West Michigan Regional Build New Terminal

Local Donations Help West Michigan Regional Build New Terminal
Community support for West Michigan Regional (BIV) in Holland, MI, is highly visible to anyone arriving at the general aviation airport. Literally. Contributors who donated to the "Earn Your Wings" fundraising campaign will be formally recognized on a permanent display in BIV's new Airport Business Center, the primary showpiece of a $7 million improvement program that also added a parking lot and expanded the existing aircraft apron.

Win-Win-Win: New Car Rental Facility at El Paso Int'l Benefits Airport, Agencies & Customers

Win-Win-Win: New Car Rental Facility at El Paso Int'l Benefits Airport, Agencies & Customers
A new $46 million rental car facility at El Paso International Airport (ELP) reflects a simple but sometimes-overlooked truth: Airports and rental car agencies both benefit when travelers can rent cars quickly and efficiently in comfortable, carefully conceived structures.

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FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

The basis to tackle waiting times, move the passengers more smoothly through the airport and leverage customer satisfaction is an accurate and reliable system to measure waiting times.

The 3D sensors and software solutions from Switzerland based Xovis have established as the industry's standard to measure and predict KPIs such as waiting times, process time and passenger throughput. Today, more than 45 international airports in and outside the USA count on Xovis.

During the webinar, Marc Rauch, Managing Director Xovis USA presents the technology of the global market leader in passenger flow monitoring including the following topics:

  • About Xovis
  • Xovis' Passenger Flow Measurement System
  • Technology and capabilities
  • Use Cases
  • Discussion

View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

Featured Video

Evolving Requirements for Senior Airport Execs Demand Succession Planning & Employee Development

A challenging management issue is emerging at many U.S. airports: As increasing numbers of long-time senior executives prepare to retire, their next-in-line successors typically don't have the business, management and leadership skills the top positions demand.

Bag-Wrapping Services Gain Popularity in Canada

Already commonplace in South and Central America, bag-wrapping services are gaining a foothold in the North American marketplace, with a high concentration in Canadian airports.

Orlando Int'l Adds Giant Common-Use Video Wall Behind Check-In Counters

When you hear the word "Orlando," you probably think of vacation attractions: Disney World. Sea World. Beaches. Golf. Or perhaps you've attended an event at the Orange County Convention Center, the second-largest convention complex in the United States.

Airport Services Facility is Latest Addition to Emerging Aerotropolis at Edmonton Int'l

The business world loves a company in growth mode and gets downright giddy when projects bring several growth-oriented companies together. That said, the recently completed multi-tenant complex at Edmonton International (YEG) could be a poster child for concurrent expansion by airport service companies.

Dallas/Fort Worth Int'l Renovates Terminal A

Dallas/Fort Worth International (DFW) celebrated another milestone of its $2.7 billion Terminal Renewal & Improvement Program (TRIP) in January, with the completion of renovations in Terminal A. The $650 million Terminal A project kicked off in 2011 and, like the entire capital program, centered around improving the customer experience.

Northwest Florida Beaches Int'l Installs Drone Detection System

As the recreational drone craze continues to grow, the popular fad is literally hitting the radar of personnel charged with maintaining the safety and security of airports around the country.

Quality Trumps Bid for Operation & Maintenance Contract at Orlando Int'l

When it comes to bidding airport work, airports and respondents alike know that the bottom line of a proposal usually seals the deal-and eventually the fate-of a potential contract.



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