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Terminal Modernization at Boston Logan Has Passengers and Locals Seeing Red, But in a Good Way
Nearly 250 years after Paul Revere rode out of Boston warning of a pending advance by British Redcoats, a shimmering red coat of paint warmly welcomes international visitors to the modern airport in his colonial hometown.
Terminal Expansion at Kansas City Int’l Prompts New Snow Removal Strategy and Equipment
Kansas City International Airport (MCI) recently underwent a transformative expansion, not only reshaping its terminal but also nearly tripling the size of its apron. In true domino fashion, those improvements created the need for a whole new approach to snow removal.
A new glycol recycling facility opened at Syracuse Hancock International Airport (SYR) featuring first-of-its-kind deicing technology for the United States.
Vancouver Int’l Turns Untimely Winter Storms Into Opportunity for Improvement
Staff members at Vancouver International Airport (YVR) in British Columbia refer to the experience almost cryptically as “the Four Days in December.” And it’s as ominous as it sounds.
LaGuardia’s New Chase Sapphire Lounge is a Rare Gem
Designers and planners who created the luxe Chase Sapphire Lounge at LaGuardia Airport (LGA) in New York “went for gold” regarding aesthetics, amenities and overall building standards. And they seem to have succeeded on all accounts.
Sarasota-Bradenton Int’l Adds New Cellphone Lot With Improved Amenities
The rapid growth at Sarasota-Bradenton International Airport (SRQ)—a whopping 230% increase in passenger volume in the last five years—has brought smiles to the faces of management. But it also created an associated increase in vehicle traffic that caused curbside congestion at the terminal.
Massive Restroom Renovations in Progress at Miami Int’l
Miami International Airport (MIA) is undergoing a comprehensive renovation of more than 200 restrooms. The effort, slated for completion by 2030, is just one component of a larger future-ready capital initiative created under Miami-Dade County Mayor Daniella Levine Cava to modernize MIA.
Montgomery Regional Leaps Into the Future With Electric Aircraft Chargers
Montgomery Regional Airport (MGM) in Alabama claimed a spot in aviation history this February as one of the first U.S. airports to open a station with state-of-the-art chargers for electric aircraft.
Website Platform Helps Airports Attract More Customers
Growth can be elusive for any airport, especially small ones that suffer “leakage”—the loss of customers to larger nearby airports.
Danville Regional Renovates Terminal and Ramp
A new Caesars casino and hotel scheduled to open later this year near Danville Regional (DAN) has created a good news/bad news situation for the southern Virginia airport.
Waco Regional Uses CARES Act Funds for Terminal Renovation Project
Waco Regional Airport (ACT)—located smack dab between Austin-Bergstrom International (AUS) and Dallas Fort Worth International (DFW)—is making airport-wide investments to ensure that it will be able to continue meeting customer demand in central Texas.
Drones and Virtual Reality Speed Control Tower Siting at Boulder City Municipal
Coping with such change is essential, but staying ahead of it is ideal.
All-Star Art Installations - Indianapolis International Airport (IND)
From the moment airline passengers deplane, they see photos of NBA players and branded graphics everywhere—with plenty of spots for selfies.
New Terminal Connector Improves Passenger Accessibility at Los Angeles Int’l
Los Angeles World Airports and Delta Air Lines have opened the final phases of their joint Delta Sky Way project at Los Angeles International Airport, a combined investment of $2.3 billion to revitalize one of the airline’s key hubs.
Rapidly Growing Volume of Oversized Baggage Prompts System Redesign at Salt Lake City Int’l
Snowbird. Deer Valley. Park City. The natural peaks around Salt Lake City that create sought-after runs for skiers also create problematic peak days for oversized baggage at Salt Lake City International Airport (SLC).

Sea-Tac Int’l Leverages Competition to Boost Janitorial Efficiency

Airports often award a single contract for their janitorial services. Beginning this year, executives at Seattle-Tacoma International Airport (SEA) are taking a different tack. They divided up the work and awarded contracts to three different companies, hoping that competition among the firms will improve efficiency and tangible results.

Airline Consolidation & Dehubbing Trigger Rightsizing Projects

There is a lot of buzz about the “customer experience” these days. Sometimes referred to as simply “CX,” it has become the focal point of business plans and marketing strategies across a wide swath of industries. Everyone from chief executives to frontline foot soldiers is charged with making customer interactions exceptional, memorable and worth repeating.

Northeast Ohio Regional Maintains Commercial Certificate to Support Economic Growth

In 1965, a forward-thinking businessman and aircraft operator named Robert Morrison marshaled local politicians and civic leaders to create the Ashtabula County Airport Authority for the purpose of developing an airport that would serve as an economic driver for Ashtabula County and northeast Ohio.

Tampa Int’l Kicks Off Master Plan Updates With New Rental Car Center & Automated People Mover

Valentine’s Day was extra sweet for Tampa International Airport (TPA) this year. The growing Florida facility opened two substantial new pieces of infrastructure to the public: a $323 million consolidated rental car center and a $412 million automated people mover. Both projects were designed to reduce curbside congestion at the terminal, improve customer service and pave the way for future passenger growth.

St. Clair Regional Closes Up Shop After 10-Year Struggle

St. Clair Regional Closes Up Shop After 10-Year Struggle
Building and opening a new airport is no easy task—that goes without saying. As it turns out, closing one may not be any easier. Just ask the folks in St. Clair, MO.

Wyoming Airports Band Together to Save Their Commercial Air Service

Wyoming Airports Band Together to Save Their Commercial Air Service
When Devon Brubaker began his job as manager of Southwest Wyoming Regional Airport (RKS) in spring 2015, many residents of the southwest Wyoming community were not even aware the airport offered service to major connecting hubs. Since then, his team has worked with SkyWest Airlines to create more affordable flights, supported by more effective marketing; and Brubaker is proud of the results.

Orlando Melbourne Int’l Deploys New Airfield Radar System

Orlando Melbourne Int’l Deploys New Airfield Radar System
When you think of cities with large high-tech and engineering sectors, you probably think of San Jose, CA. Or Austin, TX. Or maybe even Huntsville, AL. But Melbourne, FL, is a powerhouse of its own, with key facilities for Northrop Grumman, Rockwell Collins, L3, General Dynamics, Thales, Embraer Executive Jets, and the world headquarters of Harris Corp.

McCarran Int’l Adds Walk-In Medical Clinic

McCarran Int’l Adds Walk-In Medical Clinic
McCarran International Airport (LAS) in Las Vegas offers customers and employees in need of immediate medical attention a welcome respite in Terminal 1. The Code 3 Urgent Care, located before the A/B security checkpoint, is the privately owned and operated facility with three patient rooms, an on-site X-ray machine and laboratory.

Tri-Cities Airport Updates & Expands its Aging Terminal

Tri-Cities Airport Updates & Expands its Aging Terminal
After decades of making periodic small changes, Tri-Cities Airport (PSC) in southeast Washington state “ripped off the Band-Aid” and completed a $41.9 million renovation and expansion of its 1968 terminal. “We couldn’t just continue to do a little bit here and there,” says Airport Director Buck Taft, noting that no major improvements had been made since the 1980s. “We didn’t have enough gate space, concessions were in the wrong area because everything was obviously pre-9/11 design. Its useful life was over.”

Casper Int’l Builds New Equipment Storage & Maintenance Facility

Casper Int’l Builds New Equipment Storage & Maintenance Facility
Commercial airports that were originally built as military airfields are often a mixed bag to operate. Costly infrastructure elements such as runways and buildings are already in place, but they weren’t designed to accommodate modern civilian traffic. Casper/Natrona County International Airport (CPR), in central Wyoming, is a prime example. Ever since the U.S. Army turned over its airfield along the North Platte River to Natrona County in 1949, CPR has used several World War II-era buildings to serve an evolving mix of commercial airlines, private aircraft operators and cargo carriers.

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2022 Charlotte Douglas International Airport Report of Achievement

Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different. 

Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.

This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.

Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.

 

 

Featured Video

Savannah/Hilton Head Int’l Prepares to Integrate Drones Into Airport & Airfield Operations

Patrolling the perimeter fence at Savannah/Hilton Head International Airport (SAV) is a difficult task, thanks to about 400 acres of swampland—and the alligators, snakes and other wildlife that live there. But it’s an easy job for a camera-equipped drone. That’s why the Georgia facility is striving to become one of the first commercial airports in the United States to integrate drone flights into some of its routine safety and security operations.

Conversion to LED Airfield Lighting Proves Beneficial for Detroit Metro

Since 2006, Detroit Metropolitan Wayne County Airport (DTW) has been incrementally transitioning its airfield lighting from incandescent to light emitting diode (LED) technology. Dave Garrett, the airport authority’s electrical department manager, explains that the switch has several benefits, including energy savings, product longevity and—to a certain degree—reduced maintenance.

Fort Lauderdale Int’l Shares Lessons Learned From 2017 Active Shooter Tragedy

Early last year, Fort Lauderdale-Hollywood International Airport (FLL) in Broward County, FL, experienced the deadliest airport shooting in U.S. history when a passenger killed five people and sent six others to the hospital with injuries. More than 50 others were hospitalized for chest pains, low blood sugar, broken bones, etc. incurred while fleeing the scene and during a subsequent stampede triggered by false reports of another shooting.

Sea-Tac Int’l Leverages Competition to Boost Janitorial Efficiency

Airports often award a single contract for their janitorial services. Beginning this year, executives at Seattle-Tacoma International Airport (SEA) are taking a different tack. They divided up the work and awarded contracts to three different companies, hoping that competition among the firms will improve efficiency and tangible results.

Airline Consolidation & Dehubbing Trigger Rightsizing Projects

There is a lot of buzz about the “customer experience” these days. Sometimes referred to as simply “CX,” it has become the focal point of business plans and marketing strategies across a wide swath of industries. Everyone from chief executives to frontline foot soldiers is charged with making customer interactions exceptional, memorable and worth repeating.

Northeast Ohio Regional Maintains Commercial Certificate to Support Economic Growth

In 1965, a forward-thinking businessman and aircraft operator named Robert Morrison marshaled local politicians and civic leaders to create the Ashtabula County Airport Authority for the purpose of developing an airport that would serve as an economic driver for Ashtabula County and northeast Ohio.

Tampa Int’l Kicks Off Master Plan Updates With New Rental Car Center & Automated People Mover

Valentine’s Day was extra sweet for Tampa International Airport (TPA) this year. The growing Florida facility opened two substantial new pieces of infrastructure to the public: a $323 million consolidated rental car center and a $412 million automated people mover. Both projects were designed to reduce curbside congestion at the terminal, improve customer service and pave the way for future passenger growth.

St. Clair Regional Closes Up Shop After 10-Year Struggle

St. Clair Regional Closes Up Shop After 10-Year Struggle
Building and opening a new airport is no easy task—that goes without saying. As it turns out, closing one may not be any easier. Just ask the folks in St. Clair, MO.

Wyoming Airports Band Together to Save Their Commercial Air Service

Wyoming Airports Band Together to Save Their Commercial Air Service
When Devon Brubaker began his job as manager of Southwest Wyoming Regional Airport (RKS) in spring 2015, many residents of the southwest Wyoming community were not even aware the airport offered service to major connecting hubs. Since then, his team has worked with SkyWest Airlines to create more affordable flights, supported by more effective marketing; and Brubaker is proud of the results.

Orlando Melbourne Int’l Deploys New Airfield Radar System

Orlando Melbourne Int’l Deploys New Airfield Radar System
When you think of cities with large high-tech and engineering sectors, you probably think of San Jose, CA. Or Austin, TX. Or maybe even Huntsville, AL. But Melbourne, FL, is a powerhouse of its own, with key facilities for Northrop Grumman, Rockwell Collins, L3, General Dynamics, Thales, Embraer Executive Jets, and the world headquarters of Harris Corp.

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