Category - Terminals

Toronto Int’l Undertakes Terminal Enhancement Program to Prepare for Passenger Growth

Toronto Pearson International Airport (YYZ)
With passenger volume expected to reach 85 million by 2037, Toronto Pearson International Airport (YYZ) is taking steps to ensure its facilities are ready to meet the needs of passengers well into the future.

Fort Lauderdale-Hollywood Int’l Partners With Southwest to Renovate Terminal & Expand Capacity

Fort Lauderdale-Hollywood International Airport (FLL)
Fort Lauderdale-Hollywood International Airport (FLL) recently completed a $333 million renovation of Terminal 1 to improve the experience for travelers and offer more operational capacity and flexibility.

Public-Private Partnership is a Winning Formula for Curaçao Int’l

Curaçao International Airport (CUR)
Curaçao International Airport (CUR), on the Dutch Caribbean Island of Curaçao, is in the home stretch of a $36.4 million expansion and renovation to increase its capacity from 1.6 million to 2.5 million passengers per year. The sweeping project will also update the terminal’s look and improve operating efficiency for the growing number of tourists who visit the beach and scuba diving haven.

Community Collaboration Drives Transformation at Gerald R. Ford Int’l

Jim Gill, president and chief executive officer at Gerald R. Ford International Airport (GRR), is the first to admit that he uses the word “collaboration” a lot when talking about the Grand Rapids, MI, airport—especially its $45 million Gateway Transformation Project. But with $17 million of the total cost coming from private donations, it is difficult to find a better descriptor.

Quebec City Jean Lesage Int’l Prepares Terminal & Airfield for 2020 Traffic

Quebec City’s Jean Lesage International Airport (YQB) recently doubled the size of its terminal, made widespread technology upgrades and increased baggage handling capacity using an innovative project delivery method that had airport employees—not outside contractors—managing and coordinating all of the projects.

Airline Consolidation & Dehubbing Trigger Rightsizing Projects

There is a lot of buzz about the “customer experience” these days. Sometimes referred to as simply “CX,” it has become the focal point of business plans and marketing strategies across a wide swath of industries. Everyone from chief executives to frontline foot soldiers is charged with making customer interactions exceptional, memorable and worth repeating.

Tri-Cities Airport Updates & Expands its Aging Terminal

Tri-Cities Airport Updates & Expands its Aging Terminal
After decades of making periodic small changes, Tri-Cities Airport (PSC) in southeast Washington state “ripped off the Band-Aid” and completed a $41.9 million renovation and expansion of its 1968 terminal. “We couldn’t just continue to do a little bit here and there,” says Airport Director Buck Taft, noting that no major improvements had been made since the 1980s. “We didn’t have enough gate space, concessions were in the wrong area because everything was obviously pre-9/11 design. Its useful life was over.”

Tucson Int’l Refines Goals & Updates Terminal

Tucson Int’l Refines Goals & Updates Terminal
Prior to the Great Recession in the early 2000s, officials at Tucson International (TUS) were making plans to expand their aging two-concourse terminal to accommodate growing traffic. But as the economy took its toll on the airline industry by way of consolidation, they realized that expansion was no longer necessary at the origination/destination airport.

Philadelphia Int’l Transforms Terminal B With New Approach to Holdrooms & Concessions

Philadelphia Int’l Transforms Terminal B With New Approach to Holdrooms & Concessions
Philadelphia isn’t only about the Liberty Bell and other key pieces of U.S. history. It’s also the site of a new and innovative approach to airport design and concessions. In October, Philadelphia International (PHL) cut the ribbon on a completely renovated Terminal B and formally marked the end of its $48 million stem-to-stern overhaul.

Clinton Nat’l Focuses on Passenger Comfort in Latest Round of Terminal Improvements

Bill & Hillary Clinton Airport–Little Rock, AR
Ronald Mathieu believes in three things regarding infrastructure projects: listening to customers, doing it right the first time and preparing for the future. As executive director of Bill and Hillary Clinton National (LIT), Mathieu stayed true to each of those core principals while overseeing $25 million of recent enhancements throughout the concourse of the Little Rock, AR, airport.

San Luis Obispo Regional Celebrates New Terminal

San Luis Obispo Regional Celebrates New Terminal
After nearly two decades of preparatory projects and two radically different terminal designs, San Luis Obispo County Regional Airport (SBP) will finally get to cut the ribbon on its new $39.5 million terminal this November. At 56,000 square feet, the terminal is nearly five times larger than the airport's old facility. Passenger amenities include the airport's first airside concessions, a larger holdroom, free WiFi throughout the terminal, and 17 self-service check-in kiosks.

Public-Private Partnership Delivers New Terminal at Iqaluit Int'l

Public-Private Partnership Delivers New Terminal at Iqaluit Int'l
Like other airports in Canada's northernmost territory, Iqaluit International Airport (YFB) on Nunavut's Baffin Island plays a vital role connecting the region to the rest of the world. The airport's new 9,800-square-meter terminal, which opened in August, will also keep far-flung residents connected to one another, as it includes a central gathering space that will be used for local meetings and civic events as well as arrivals and departures.

21 Airlines Relocate During Massive Terminal Swap at Los Angeles Int'l

Los Angeles International (LAX) recently experienced a monumental shift that had nothing to do with seismic activity or regional fault lines. It was a self-induced shift to relocate Delta Air Lines that ultimately affected more than two dozen carriers.

Dallas/Fort Worth Int'l Renovates Terminal A

Dallas/Fort Worth International (DFW) celebrated another milestone of its $2.7 billion Terminal Renewal & Improvement Program (TRIP) in January, with the completion of renovations in Terminal A. The $650 million Terminal A project kicked off in 2011 and, like the entire capital program, centered around improving the customer experience.

Austin-Bergstrom Int'l Relieves Growing Pains With Satellite Terminal for Non-Legacy Carriers

The city of Austin, TX, has been expanding rapidly for the past several years, with no discernable end in sight. Last year, its population grew by 2.9% (nearly 60,000 people) and forecasters predict that the city will reach the 3 million mark before 2030. As of this March, Austin was home to more than 2 million residents.

Manhattan Regional Cleaves Terminal to Rebuild & Expand

Manhattan Regional Airport (MHK), located in the picturesque and growing Flint Hills region of Kansas, cut the ribbon on its new terminal early this year. More than triple the size of the old facility, the new 42,000-square-foot building emerged from the footprint of the existing terminal in an unusual manner. The airport essentially cut its existing terminal in half, and then demolished, rebuilt and expanded each half during separate phases-while maintaining operations the entire time.

Boston Logan Renovates Int'l Terminal to Accommodate Wide-Body

For years, Boston Logan International Airport (BOS) faced a problem many airports would relish: too much passenger demand. Now, BOS can accommodate three of the world's largest passenger jets simultaneously, and plans are set to add more gates in a few years. The fix, a $168 million expansion and renovation to Terminal E, debuted in late January.

Greenville-Spartanburg Int'l Remains Operational Throughout 5-Year Ground-to-Ceiling Rehab

Greenville-Spartanburg International Airport (GSP) recently put the finishing touches on its $127 million Wingspan project, the largest capital improvement initiative ever undertaken at the South Carolina airport. In essence, GSP completely rebuilt its terminal from the ground up, expanding from 225,000 to 375,000 square feet.

Sky Harbor Unveils First Phase of $590 Million Terminal Makeover

Passengers traveling through Terminal 3 at Phoenix Sky Harbor International Airport (PHX) are getting through check-in faster, navigating the TSA screening process more easily and relishing new views of the desert and city-and more improvements are on the horizon.

Illinois County Cuts Ribbon on New Terminal & Renames Airport to Honor Veterans

After 10 years of planning and negotiating and building, Williamson County Airport Authority recently cut the ribbon on its new terminal. To honor local veterans, it changed the name of the entire facility from Williamson County Regional Airport to Veterans Airport of Southern Illinois (MWA) and named the terminal after a local World War II flying ace and former airport authority chair. Fittingly, MWA dedicated the new Captain Robert W. Duncan Airline Terminal on Veterans Day (2016).

Local Donations Help West Michigan Regional Build New Terminal

Local Donations Help West Michigan Regional Build New Terminal
Community support for West Michigan Regional (BIV) in Holland, MI, is highly visible to anyone arriving at the general aviation airport. Literally. Contributors who donated to the "Earn Your Wings" fundraising campaign will be formally recognized on a permanent display in BIV's new Airport Business Center, the primary showpiece of a $7 million improvement program that also added a parking lot and expanded the existing aircraft apron.

Northeast Florida Regional Demolishes Old Terminal & Erects New in 100 Days

While U.S. presidents like to talk about plans for their first 100 days in office, officials at Northeast Florida Regional Airport (SGJ) can proudly show what they accomplished in 100 days. SGJ closed its existing terminal, tore that structure down and constructed a new 14,000-square-foot facility-all while maintaining flights into and out of the airport.

Norfolk Int'l Spruces Up Terminal with $40 million Facelift

With the recent addition of a sweeping skylight in its main lobby, Norfolk International Airport (ORF) finally has the grand connection to nearby botanical gardens its original 1970s design intended. According to ORF officials, the 10,000-square-foot skylight and other elements of the airport's $34 million renovation program create a terminal that is modern and aesthetically stunning, and also more efficient and better equipped to meet current and future passenger needs. A $6 million project updated ORF's general aviation facility.

Charleston Int'l Renovates Terminal Just in Time for Record-Setting Growth

Charleston International (CHS) is no longer a "small town airport," and local officials are thrilled with the change. After six consecutive years of passenger growth, CHS broke its previous 2014 record by moving more than 3.4 million travelers through its terminal last year. Volume is up nearly 1.5 million passengers since 2010.

Years of Record Growth Spur New Terminal at Central Nebraska Regional

New Terminal at Central Nebraska Regional
When Executive Director Michael Olson first came to Central Nebraska Regional Airport (GRI) in 2005, commercial air service was sparse. A few years later, it was completely nonexistent for a brief time. "We knew we had to make some changes to our program," Olson recalls.

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