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San Luis Obispo County Regional Airport (SBP)
These days, the internet is the first place many passengers check when looking for information about parking, concessions and other ground-based details regarding air travel. Good or bad, an airport’s website acts as its face and leaves an impression on customers.
Seattle-Tacoma International Airport (SEA)
From Aug. 21-25, 2018, Seattle-Tacoma International Airport (SEA) will serve as the official host for the annual Airport Business Diversity Conference, the flagship event of the Airport Minority Diversity Council (AMAC).
Flagler Executive Airport (FIN)
Flagler Executive Airport (FIN) in Palm Coast, FL, recently completed a $12.2 million project to relocate and extend its main runway. In doing so, management remedied several safety issues in one comprehensive construction program.
Charleston County Aviation Authority
Thanks to a new specialty leasing program that debuted at Charleston International Airport (CHS) this spring, customers can now purchase a sampling of local and regional goodies and gifts at small kiosks inside the airport terminal.
Nashville International (BNA)
The traffic profile at Nashville International (BNA) is completely different from what it was two decades ago, and a recent $30 million fuel farm renovation is helping the Tennessee airport handle the dramatic changes.
Edmonton International (EIA)
Edmonton International (EIA) is putting a new twist on airport retail with a landside mall that includes onsite boarding pass printers, flight status screens and other special features to convert passengers into shoppers, and vice versa.
Toronto Pearson International Airport (YYZ)
With passenger volume expected to reach 85 million by 2037, Toronto Pearson International Airport (YYZ) is taking steps to ensure its facilities are ready to meet the needs of passengers well into the future.
Colorado Springs Airport (COS)
Shortly before 11:00 p.m. on April 16, emergency 911 operators received a call about smoke and flames emanating from the roof of the terminal at Colorado Springs Airport (COS). Within minutes, the airport had a three-alarm fire on its hands.
Daniel K. Inouye International Airport (HNL)
Whether travelers visit Honolulu for business or the spectacular sun, sand and surf, most bring along multiple electronic devices to keep in touch with friends and associates.
Valley International (HRL)
When the time came for Valley International (HRL) to upgrade its aircraft rescue and firefighting (ARFF) facility, officials at the Harlingen, TX, airport joined forces with their design team to create a building uniquely designed for firefighters.
Greenville-Spartanburg International Airport (GSP)
Early last year, Greenville-Spartanburg International Airport (GSP) opened Cerulean Aviation and joined the growing ranks of commercial airports that run their own fixed base operators (FBOs).
San Diego International Airport (SAN)
When San Diego International Airport (SAN) decided to build its first parking garage, officials did not want a dingy gray concrete box. Instead, they asked designers to build a parking plaza.
Fort Lauderdale-Hollywood International Airport (FLL)
Fort Lauderdale-Hollywood International Airport (FLL) recently completed a $333 million renovation of Terminal 1 to improve the experience for travelers and offer more operational capacity and flexibility.

Joint-Use Airport Completed Fuel Farm & Re-Groups For New Business

After spending approximately $8 million to construct a new fuel farm, March Inland Port Airport (MIP) in Riverside, CA, is in the unenviable position of searching for tenants to use its new facilities.

Canada's Mobile Units Screen Olympic-Size Passenger Loads

When the world came to Vancouver, British Columbia, for the 2010 Winter Olympic Games in February, nine new mobile screening vehicles helped the Canadian Air Transport Security Authority (CATSA) handle the influx of visitors.

Digital Art Display Proves to be an LA Showstopper

Los Angeles International Airport is putting on the Ritz and a touch of Hollywood glitz with its new $6 million digital art installation.

"If You Build It, They Will Come"...Works at Airfields, Too

Growth opportunities can emerge at any time, not just when business is booming. Quite frankly, some of the best ideas come when business is off and the pressure is on.

Upgrade in FAA Designation Prompts Upgrade of Facilities at Bellingham Int'l

When Allegiant Air announced plans to expand service to Bellingham International Airport in Washington, it started the ball rolling on several facility upgrades, including construction of a $2.2 million aircraft rescue and firefighting (ARFF) station.

The Benign Neglect of Our Nation's Aviation System

As one who has been a devout student and player in our nation's transportation policy and politics, I call on the U.S. Senate to pass the Aviation Reauthorization legislation.

"Like New" Boarding Bridges Return to Service at Daytona Beach

Daytona Beach International Airport had a choice to make. Its five passenger boarding bridges that were put into service in 1992 were due for inspection. The ball screws supporting the vertical drive on the FMC Jetways would have to be pulled and inspected. If they were cracked, they would have to be replaced. There was also pervasive corrosion and the cabling was deteriorating.

Software Amps Up Training at Boise Airport

A $120,000 investment in computer technology is making training Boise Airport (BOI) more effective and efficient, reports airport training coordinator Gary Smith.

Dulles Debuts $1.5 Billion Train System

More than seven years of construction came to fruition in January, when Washington Dulles International Airport opened its much-anticipated AeroTrain to the traveling public.

New Card System Speeds up Valet Parking

A valet parking service about a mile from Bradley International Airport (BDL) is using a new express checkout service to help returning travelers get on their way even more quickly.

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Greenville-Spartanburg Int’l Switches to In-House Fixed Base Operator

Greenville-Spartanburg International Airport (GSP)
Early last year, Greenville-Spartanburg International Airport (GSP) opened Cerulean Aviation and joined the growing ranks of commercial airports that run their own fixed base operators (FBOs). The South Carolina airport took the strategy one step further by also opting to provide cargo handling and ground support services for commercial charter flights.

San Diego Int’l Adds Covered Parking Plaza

San Diego International Airport (SAN)
When San Diego International Airport (SAN) decided to build its first parking garage, officials did not want a dingy gray concrete box. Instead, they asked designers to build a parking plaza.

Fort Lauderdale-Hollywood Int’l Partners With Southwest to Renovate Terminal & Expand Capacity

Fort Lauderdale-Hollywood International Airport (FLL)
Fort Lauderdale-Hollywood International Airport (FLL) recently completed a $333 million renovation of Terminal 1 to improve the experience for travelers and offer more operational capacity and flexibility.

Greenbrier Valley Airport Takes Over Management of Terminal Restaurant

Landings
When Greenbrier Valley Airport (LWB) opened its new restaurant last fall, the West Virginia airport raised the concessions bar for rural airfields everywhere. The menu at Landings features selections such as arepas, bolitas de mofongo and profiteroles. The refined décor includes custom wood furniture and hand-blown light fixtures. Moreover, LWB manages the restaurant itself rather than hiring an outside operator.

Runway Extension/Rehab at Cherry Capital Gives Airlines a Literal Lift

With the completion of an award-winning runway project at Cherry Capital Airport (TVC), Traverse City, MI, is well prepared to welcome travelers to Northern Michigan for the summer tourist season. The $14 million project renovated and extended TVC’s primary runway to 7,015 feet, thus remedying previous operational limitations.

Airports Find Creative Ways to Purchase Luggage Carts

Acquiring and managing luggage carts can be an expensive proposition, but Lexington Blue Grass Airport (LEX) and Harrisburg International (MDT) lighten the load by rolling equipment costs into their parking contracts.

Nashville Int’l Transitions Shuttle Bus Fleet to Compressed Natural Gas

With its 10-year shuttle bus agreement nearing expiration a couple years ago, the Metropolitan Nashville Airport Authority seized the opportunity to investigate alternative fuel options for Nashville International Airport (BNA).

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FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

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View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

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