GREENVILLE, Wis., Dec. 1, 2017 - Appleton International Airport began construction on its customer experience improvement project Dec. 1. The upgrade will include a Transportation Security Administration checkpoint expansion, new restaurant and gift shop, conference room, mother's room, ticket counters, baggage claim and customer service center to elevate the customer experience for passengers using the airport terminal.
"Since 2012, we've had a nearly 30 percent increase in passengers using our terminal," said Abe Weber, airport director. "The last two years we've added an airline, added a nonstop destination, increased flights and added larger aircraft. All of this growth is because our community supports Appleton Airport."
The customer experience improvement project is part of Appleton International Airport's mission to provide the best customer experience for travelers in northeast Wisconsin. Other recent airport improvements include Platinum Flight Center completed in 2013, a U.S. Customs station completed in 2016 and a new rental car facility completed in 2017. All of the improvements incorporate Appleton International Airport's design standards to create a unified campus feel.
The terminal upgrades won't affect holiday travel.
The terminal upgrade project is funded by a mix of federal and state aid and airport funds and is expected to be completed by July 2018.
2022 Charlotte Douglas International Airport Report of Achievement
Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different.
Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.
This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.
Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.