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Terminal Modernization at Boston Logan Has Passengers and Locals Seeing Red, But in a Good Way
Terminal Modernization at Boston Logan Has Passengers and Locals Seeing Red, But in a Good Way
Nearly 250 years after Paul Revere rode out of Boston warning of a pending advance by British Redcoats, a shimmering red coat of paint warmly welcomes international visitors to the modern airport in his colonial hometown.
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Terminal Expansion at Kansas City Int’l Prompts New Snow Removal Strategy and Equipment
Terminal Expansion at Kansas City Int’l Prompts New Snow Removal Strategy and Equipment
Kansas City International Airport (MCI) recently underwent a transformative expansion, not only reshaping its terminal but also nearly tripling the size of its apron. In true domino fashion, those improvements created the need for a whole new approach to snow removal.
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New Glycol Recycling Facility at Syracuse Hancock Int’l Produces Deicing Fluid Certified for Reuse
A new glycol recycling facility opened at Syracuse Hancock International Airport (SYR) featuring first-of-its-kind deicing technology for the United States.
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Vancouver Int’l Turns Untimely Winter Storms Into Opportunity for Improvement
Vancouver Int’l Turns Untimely Winter Storms Into Opportunity for Improvement
Staff members at Vancouver International Airport (YVR) in British Columbia refer to the experience almost cryptically as “the Four Days in December.” And it’s as ominous as it sounds.
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LaGuardia’s New Chase Sapphire Lounge is a Rare Gem
LaGuardia’s New Chase Sapphire Lounge is a Rare Gem
Designers and planners who created the luxe Chase Sapphire Lounge at LaGuardia Airport (LGA) in New York “went for gold” regarding aesthetics, amenities and overall building standards. And they seem to have succeeded on all accounts.
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Sarasota-Bradenton Int’l Adds New Cellphone Lot With Improved Amenities
Sarasota-Bradenton Int’l Adds New Cellphone Lot With Improved Amenities
The rapid growth at Sarasota-Bradenton International Airport (SRQ)—a whopping 230% increase in passenger volume in the last five years—has brought smiles to the faces of management. But it also created an associated increase in vehicle traffic that caused curbside congestion at the terminal.
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Massive Restroom Renovations in Progress at Miami Int’l
Massive Restroom Renovations in Progress at Miami Int’l
Miami International Airport (MIA) is undergoing a comprehensive renovation of more than 200 restrooms. The effort, slated for completion by 2030, is just one component of a larger future-ready capital initiative created under Miami-Dade County Mayor Daniella Levine Cava to modernize MIA.
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Montgomery Regional Leaps Into the Future With Electric Aircraft Chargers
Montgomery Regional Leaps Into the Future With Electric Aircraft Chargers
Montgomery Regional Airport (MGM) in Alabama claimed a spot in aviation history this February as one of the first U.S. airports to open a station with state-of-the-art chargers for electric aircraft.
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Website Platform Helps Airports Attract More Customers
Website Platform Helps Airports Attract More Customers
Growth can be elusive for any airport, especially small ones that suffer “leakage”—the loss of customers to larger nearby airports.
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Danville Regional Renovates Terminal and Ramp
Danville Regional Renovates Terminal and Ramp
A new Caesars casino and hotel scheduled to open later this year near Danville Regional (DAN) has created a good news/bad news situation for the southern Virginia airport.
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Waco Regional Uses CARES Act Funds for Terminal Renovation Project
Waco Regional Uses CARES Act Funds for Terminal Renovation Project
Waco Regional Airport (ACT)—located smack dab between Austin-Bergstrom International (AUS) and Dallas Fort Worth International (DFW)—is making airport-wide investments to ensure that it will be able to continue meeting customer demand in central Texas.
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Drones and Virtual Reality Speed Control Tower Siting at Boulder City Municipal
Drones and Virtual Reality Speed Control Tower Siting at Boulder City Municipal
Coping with such change is essential, but staying ahead of it is ideal.
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All-Star Art Installations - Indianapolis International Airport (IND)
All-Star Art Installations - Indianapolis International Airport (IND)
From the moment airline passengers deplane, they see photos of NBA players and branded graphics everywhere—with plenty of spots for selfies.
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New Terminal Connector Improves Passenger Accessibility at Los Angeles Int’l
New Terminal Connector Improves Passenger Accessibility at Los Angeles Int’l
Los Angeles World Airports and Delta Air Lines have opened the final phases of their joint Delta Sky Way project at Los Angeles International Airport, a combined investment of $2.3 billion to revitalize one of the airline’s key hubs.
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Rapidly Growing Volume of Oversized Baggage Prompts System Redesign at Salt Lake City Int’l
Rapidly Growing Volume of Oversized Baggage Prompts System Redesign at Salt Lake City Int’l
Snowbird. Deer Valley. Park City. The natural peaks around Salt Lake City that create sought-after runs for skiers also create problematic peak days for oversized baggage at Salt Lake City International Airport (SLC).
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Less is More for Snow Removal Fleet at Cincinnati/Northern Kentucky Intl

With substantial overnight air traffic from DHL Express, it's imperative for Cincinnati/Northern Kentucky International Airport (CVG) to keep its runways open 24/7. When temperatures drop and precipitation flies, all eyes are on the snow removal crew to keep DHL's airplanes flying.

Huntsville Int'l Upgrades & Expands Baggage Claim

It's hard to overestimate the importance of a good baggage claim system. According to Jim Gaz, senior director of travel and entertainment at J.D. Power and Associates, "Baggage claim has the greatest impact on overall satisfaction, along with airport accessibility." The 2010 J.D. Power airport satisfaction survey found that passengers will tolerate 17 minutes of wait time at Baggage Claim and Security before satisfaction drops to low levels; and every additional five minutes of waiting decreases satisfaction as much as 12 index points.

Salt Lake City Int'l Overhauls Concessions with Local Faves & National Brands

Maureen Riley, executive director of the Salt Lake City Department of Airports, rarely totes a brown bag to work these days. "There are a lot of lunch options we never had before," she notes.

Atlantic City Int'l Provisions for Scheduled International Service

With a recently completed $25.1 million addition in place, Atlantic City International Airport (ACY) in New Jersey cannot only accommodate more domestic flights, it is also now equipped to add scheduled international flights.

The Name Game

What's in a name? Well, it's a first impression. It's also a descriptor. And it should be an opportunity. Consumer product companies spend big dollars developing their names. There's a lot at stake, and the right name can help define a business and even influence its success or failure.

Rickenbacker Int'l: An Economic Engine by Air, Rail & Road

Ohio's Rickenbacker International Airport (LCK) stretches the usual format further than most. In addition to cargo, military and passenger services, it also includes rail and trucking. As such, the airport is a key component of the Rickenbacker Inland Port - one of the largest integrated logistics complexes in the United States.

Beyond ADA: Increasing Airport Accessibility for All

Airports are constantly looking for new ways to increase revenue, but there are few strategies that boost profits while also filling a social need.

Aerospace Charter School Boosts Business at Lakeland Regional

Lakeland Linder Regional (LAL) in central Florida has all the markings of a typical general aviation/small commercial airport: repair shops, refurbishment centers and shuttle flights in Cessna 172s that load directly on the tarmac. But it also has two other elements that make it unique: the year-round headquarters for Sun 'n Fun, the industry's second largest fly-in, and Central Florida Aerospace Academy, a satellite high school for students interested in aviation and aerospace. Both enterprises have helped entice business to the airport, including two new flight schools, reports Airport

Portland Int'l Takes on Winter with New Deicing System

Managing the residual chemicals from deicing operations at Portland International Airport (PDX) includes vexing challenges on two fronts: Portland's highly variable winter weather is unpredictable at best, and its local environmental regulations are predictably tough.

Grant County Regional Shares Terminal with U.S. Forest Service

Grant County Regional Airport (JDA) in John Day, OR, is setting new standards for joint-use facilities. With space for general aviation functions, public events and the United States Forest Service, its new $5.3 million terminal includes out-of-the-ordinary architectural features including helipad facilities for the Forest Service. Additionally, the entire operation was designed and built to meet environmental certification standards. "It was the first time the Forest Service and an airport have agreed on building a shared-use facility," reports Grant County Economic Development Coordinator

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2022 Charlotte Douglas International Airport Report of Achievement

Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different. 

Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.

This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.

Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.

 

 

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Salt Lake City Int'l Overhauls Concessions with Local Faves & National Brands

Maureen Riley, executive director of the Salt Lake City Department of Airports, rarely totes a brown bag to work these days. "There are a lot of lunch options we never had before," she notes.

Atlantic City Int'l Provisions for Scheduled International Service

With a recently completed $25.1 million addition in place, Atlantic City International Airport (ACY) in New Jersey cannot only accommodate more domestic flights, it is also now equipped to add scheduled international flights.

The Name Game

What's in a name? Well, it's a first impression. It's also a descriptor. And it should be an opportunity. Consumer product companies spend big dollars developing their names. There's a lot at stake, and the right name can help define a business and even influence its success or failure.

Rickenbacker Int'l: An Economic Engine by Air, Rail & Road

Ohio's Rickenbacker International Airport (LCK) stretches the usual format further than most. In addition to cargo, military and passenger services, it also includes rail and trucking. As such, the airport is a key component of the Rickenbacker Inland Port - one of the largest integrated logistics complexes in the United States.

Beyond ADA: Increasing Airport Accessibility for All

Airports are constantly looking for new ways to increase revenue, but there are few strategies that boost profits while also filling a social need.

Aerospace Charter School Boosts Business at Lakeland Regional

Lakeland Linder Regional (LAL) in central Florida has all the markings of a typical general aviation/small commercial airport: repair shops, refurbishment centers and shuttle flights in Cessna 172s that load directly on the tarmac. But it also has two other elements that make it unique: the year-round headquarters for Sun 'n Fun, the industry's second largest fly-in, and Central Florida Aerospace Academy, a satellite high school for students interested in aviation and aerospace. Both enterprises have helped entice business to the airport, including two new flight schools, reports Airport

Portland Int'l Takes on Winter with New Deicing System

Managing the residual chemicals from deicing operations at Portland International Airport (PDX) includes vexing challenges on two fronts: Portland's highly variable winter weather is unpredictable at best, and its local environmental regulations are predictably tough.

Grant County Regional Shares Terminal with U.S. Forest Service

Grant County Regional Airport (JDA) in John Day, OR, is setting new standards for joint-use facilities. With space for general aviation functions, public events and the United States Forest Service, its new $5.3 million terminal includes out-of-the-ordinary architectural features including helipad facilities for the Forest Service. Additionally, the entire operation was designed and built to meet environmental certification standards. "It was the first time the Forest Service and an airport have agreed on building a shared-use facility," reports Grant County Economic Development Coordinator

Boston Logan Embraces Specialty Concessions

As passengers adjust their arrival times to allow for post-9/11 security measures, airport operators are adjusting concessions programs to capitalize on that extra time. Gone are the days when travelers rush through the concourse, perhaps grabbing a quick cup of coffee or newspaper before running to their gates. These days, they have more time for browsing, relaxing and shopping, and airports are enjoying the additional sales opportunities the new norm creates.

Vancouver Int'l Upgrades Its Airfield Lighting Control Monitoring System

In good weather and bad, air traffic controllers and airport maintenance personnel need an Airfield Lighting Control Monitoring System (ALCMS) that is highly reliable and inspires confidence. Vancouver International Airport (YVR) has found just that in its new $2.5 million ALCMS. In addition to providing improved monitoring, data collection and troubleshooting capabilities, the new system also includes four 10-inch tablet PCs, dedicated solely to the operation of the Surface Movement Guidance and Control System (SMGCS) by air traffic controllers. YVR cites several reasons for replacing the e

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What’s Your Claim to Fame?
The great thing is that you can determine your airport’s claim to fame.
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Empathy is Key to Effectively Working with the Media
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All-Star Art Installations - Indianapolis International Airport (IND)
All-Star Art Installations - Indianapolis International Airport (IND)
From the moment airline passengers deplane, they see photos of NBA players and branded graphics everywhere—with plenty...
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