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Terminal Modernization at Boston Logan Has Passengers and Locals Seeing Red, But in a Good Way
Terminal Modernization at Boston Logan Has Passengers and Locals Seeing Red, But in a Good Way
Nearly 250 years after Paul Revere rode out of Boston warning of a pending advance by British Redcoats, a shimmering red coat of paint warmly welcomes international visitors to the modern airport in his colonial hometown.
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Terminal Expansion at Kansas City Int’l Prompts New Snow Removal Strategy and Equipment
Terminal Expansion at Kansas City Int’l Prompts New Snow Removal Strategy and Equipment
Kansas City International Airport (MCI) recently underwent a transformative expansion, not only reshaping its terminal but also nearly tripling the size of its apron. In true domino fashion, those improvements created the need for a whole new approach to snow removal.
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New Glycol Recycling Facility at Syracuse Hancock Int’l Produces Deicing Fluid Certified for Reuse
A new glycol recycling facility opened at Syracuse Hancock International Airport (SYR) featuring first-of-its-kind deicing technology for the United States.
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Vancouver Int’l Turns Untimely Winter Storms Into Opportunity for Improvement
Vancouver Int’l Turns Untimely Winter Storms Into Opportunity for Improvement
Staff members at Vancouver International Airport (YVR) in British Columbia refer to the experience almost cryptically as “the Four Days in December.” And it’s as ominous as it sounds.
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LaGuardia’s New Chase Sapphire Lounge is a Rare Gem
LaGuardia’s New Chase Sapphire Lounge is a Rare Gem
Designers and planners who created the luxe Chase Sapphire Lounge at LaGuardia Airport (LGA) in New York “went for gold” regarding aesthetics, amenities and overall building standards. And they seem to have succeeded on all accounts.
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Sarasota-Bradenton Int’l Adds New Cellphone Lot With Improved Amenities
Sarasota-Bradenton Int’l Adds New Cellphone Lot With Improved Amenities
The rapid growth at Sarasota-Bradenton International Airport (SRQ)—a whopping 230% increase in passenger volume in the last five years—has brought smiles to the faces of management. But it also created an associated increase in vehicle traffic that caused curbside congestion at the terminal.
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Massive Restroom Renovations in Progress at Miami Int’l
Massive Restroom Renovations in Progress at Miami Int’l
Miami International Airport (MIA) is undergoing a comprehensive renovation of more than 200 restrooms. The effort, slated for completion by 2030, is just one component of a larger future-ready capital initiative created under Miami-Dade County Mayor Daniella Levine Cava to modernize MIA.
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Montgomery Regional Leaps Into the Future With Electric Aircraft Chargers
Montgomery Regional Leaps Into the Future With Electric Aircraft Chargers
Montgomery Regional Airport (MGM) in Alabama claimed a spot in aviation history this February as one of the first U.S. airports to open a station with state-of-the-art chargers for electric aircraft.
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Website Platform Helps Airports Attract More Customers
Website Platform Helps Airports Attract More Customers
Growth can be elusive for any airport, especially small ones that suffer “leakage”—the loss of customers to larger nearby airports.
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Danville Regional Renovates Terminal and Ramp
Danville Regional Renovates Terminal and Ramp
A new Caesars casino and hotel scheduled to open later this year near Danville Regional (DAN) has created a good news/bad news situation for the southern Virginia airport.
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Waco Regional Uses CARES Act Funds for Terminal Renovation Project
Waco Regional Uses CARES Act Funds for Terminal Renovation Project
Waco Regional Airport (ACT)—located smack dab between Austin-Bergstrom International (AUS) and Dallas Fort Worth International (DFW)—is making airport-wide investments to ensure that it will be able to continue meeting customer demand in central Texas.
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Drones and Virtual Reality Speed Control Tower Siting at Boulder City Municipal
Drones and Virtual Reality Speed Control Tower Siting at Boulder City Municipal
Coping with such change is essential, but staying ahead of it is ideal.
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All-Star Art Installations - Indianapolis International Airport (IND)
All-Star Art Installations - Indianapolis International Airport (IND)
From the moment airline passengers deplane, they see photos of NBA players and branded graphics everywhere—with plenty of spots for selfies.
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New Terminal Connector Improves Passenger Accessibility at Los Angeles Int’l
New Terminal Connector Improves Passenger Accessibility at Los Angeles Int’l
Los Angeles World Airports and Delta Air Lines have opened the final phases of their joint Delta Sky Way project at Los Angeles International Airport, a combined investment of $2.3 billion to revitalize one of the airline’s key hubs.
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Rapidly Growing Volume of Oversized Baggage Prompts System Redesign at Salt Lake City Int’l
Rapidly Growing Volume of Oversized Baggage Prompts System Redesign at Salt Lake City Int’l
Snowbird. Deer Valley. Park City. The natural peaks around Salt Lake City that create sought-after runs for skiers also create problematic peak days for oversized baggage at Salt Lake City International Airport (SLC).
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Orlando Melbourne Int’l Meets Ambitious Deadline for Multi-Runway Project

Orlando Melbourne Int’l Meets Ambitious Deadline for Multi-Runway Project
Rehabilitating a runway is always a big challenge, and often takes years of planning and fundraising to accomplish. Orlando Melbourne International Airport (MLB) in Florida recently reconstructed all three of its runways in just 14 months.

Tallahassee Int’l Adds Second Solar Farm & Creates Sustainability Master Plan

Tallahassee Int’l Adds Second Solar Farm & Creates Sustainability Master Plan
Tallahassee International Airport (TLH) is always looking for ways to incorporate “green” elements into its infrastructure development projects and daily operations. It was home to the first solar farm in Tallahassee, and airport officials are redoubling their efforts with another, even larger, farm.

Dallas Fort Worth Int’l Improves Diversion Process with New Software

Plagued by the frequent need to divert flights due to severe weather, Dallas/Fort Worth International Airport (DFW) recently harnessed the collective brain power of the North Texas Irregular Operations Network to improve timeliness and predictability for passengers. The network, which includes all 23 airports in the DFW diversion area, developed a plan to ensure communication, coordination and collaboration between DFW and its diversion airports, airlines and government agencies. The primary goal: to address and mitigate the effects of diversions on passengers.

Ohio State University Airport Unveils New Terminal/Flight Training Center

Ohio State University Airport Unveils New Terminal/Flight Training Center
What began as a 1942 military training facility and group of outdated buildings is now a modern general aviation terminal, fixed base operator and flight school all in one building. In August, Ohio State University Airport/Don Scott Field (OSU) opened its new $15 million Austin E. Knowlton Executive Terminal and Aviation Learning Center.

San Diego Int’l Fast-Tracks Federal Inspection Station Project

San Diego Int’l Fast-Tracks Federal Inspection Station Project
Faced with a growing number of international flights, San Diego International Airport (SAN) needed a new international Arrivals Hall and Federal Inspection Station—and it needed them quickly. An aggressive timeline scared away all but one design/build team at the beginning of the project. Ultimately, however, the new 130,000-square-foot facility was completed in just 13 1/2 months.

Orlando Int’l Uses Digital Messaging to Enhance Passenger Experience

Orlando Int’l Uses Digital Messaging to Enhance Passenger Experience
Have you met Annie the Astronaut? Can you spot Fred the Fish? Annie and Fred are just a couple of the creations that Orlando International Airport (MCO) presents to visitors on a digital ecosystem that so far includes 1,231 high-definition displays.

Medicine Hat Regional Replaces Runway in 24 Days

Medicine Hat Regional Replaces Runway in 24 Days
In March 2016, Jeff Huntus, the manager of Medicine Hat Regional (YXH) in Alberta, asked for $12.5 million to replace the airport’s main runway. Transport Canada told him not to expect funds until 2018 or 2019. But in 2017, he received notice that the program had been approved—and for $400,000 more than the airport had requested.

Denver Int’l Stages Year-Round Special Events for Passengers & Community

Denver Int’l Stages Year-Round Special Events for Passengers & Community
Most passengers don’t expect ice skating, lawn games or beer tastings at the airport, but Denver International (DEN) provides them—and much more. For three years running, the airport has hosted an “Events at DEN” series, and the lineup is proving so popular it also attracts visitors not flying into or out of the airport.

New Camera System Enables Jacksonville Int’l to Track Passengers From Parking Garage to Tarmac

New Camera System Enables Jacksonville Int’l to Track Passengers From Parking Garage to Tarmac
It’s not every day that an airport installs a new security video system that covers practically all public areas within the facility. But this is exactly what Jacksonville International Airport (JAX) in Florida has done. The $7.5 million system, which went online in September, tripled the number of cameras in use from 300 views to 1,200 views and made it possible to track passengers throughout the airport, from the parking garage to their planes.

Mobile Eyes Bold Change: Moving Commercial Service Downtown

Mobile Eyes Bold Change: Moving Commercial Service Downtown
The Mobile Airport Authority moved one step closer to shifting commercial service from Mobile Regional Airport (MOB) to Mobile Downtown Airport (BFM) when it unanimously approved an outside feasibility study about the idea in August. Further assessments, planning and approvals are still necessary to make the idea a reality, but officials are excited about the possibilities of moving airline traffic to the city’s more conveniently located general aviation facility.

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2022 Charlotte Douglas International Airport Report of Achievement

Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different. 

Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.

This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.

Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.

 

 

Featured Video

Alaska Creates Statewide System for Credentialing Airport Employees

Alaska Creates Statewide System for Credentialing Airport Employees
“If you’ve seen one airport, you’ve seen one airport” is a popular saying in the industry. The sentiment is especially true in Alaska, where the state operates two very different airport systems: the Alaska International Airport System, comprised of Ted Stevens Anchorage and Fairbanks International, and the rural system, which includes 237 smaller airports.

San Antonio Int’l Builds Consolidated Rental Car Facility & New Parking Garage

San Antonio Int’l Builds Consolidated Rental Car Facility & New Parking Garage,Mindy Hamlin
When San Antonio International Airport (SAT) launched its $178 million consolidated rental car facility project in 2015, it was a direct response to customer requests for more convenience. Before the new facility was built, each rental car company operated out of its own satellite facility and provided its own shuttle service to and from the airport.

Cheyenne Area’s New Terminal Poised to Meet Region’s Air Service Needs

Cheyenne Area’s New Terminal Poised to Meet Region’s Air Service Needs
After two decades of thinking, planning and finally building, Cheyenne Regional Airport (CYS) recently opened its new $18.5 million terminal. As part of the debut celebration, airport, community and business officials gathered with the public on Nov. 4 to welcome SkyWest’s first flight into CYS from Dallas/Ft. Worth International (DFW), the first of scheduled daily flights between the two locales.

Training Program Benefits Community, Supplies Work Crews at Los Angeles Int’l

Training Program Benefits Community, Supplies Work Crews at Los Angeles Int’l
Los Angeles International Airport (LAX) is helping supply construction workers for its massive multi-billion dollar capital improvement project with a free development program that recruits, trains and provides union apprenticeships for local residents. The training provided is in construction trades such as electrical, carpentry, plumbing, sheet metal, drywall and flooring—all critical elements for upcoming construction projects at LAX.

Orlando Melbourne Int’l Meets Ambitious Deadline for Multi-Runway Project

Orlando Melbourne Int’l Meets Ambitious Deadline for Multi-Runway Project
Rehabilitating a runway is always a big challenge, and often takes years of planning and fundraising to accomplish. Orlando Melbourne International Airport (MLB) in Florida recently reconstructed all three of its runways in just 14 months.

Tallahassee Int’l Adds Second Solar Farm & Creates Sustainability Master Plan

Tallahassee Int’l Adds Second Solar Farm & Creates Sustainability Master Plan
Tallahassee International Airport (TLH) is always looking for ways to incorporate “green” elements into its infrastructure development projects and daily operations. It was home to the first solar farm in Tallahassee, and airport officials are redoubling their efforts with another, even larger, farm.

Dallas Fort Worth Int’l Improves Diversion Process with New Software

Plagued by the frequent need to divert flights due to severe weather, Dallas/Fort Worth International Airport (DFW) recently harnessed the collective brain power of the North Texas Irregular Operations Network to improve timeliness and predictability for passengers. The network, which includes all 23 airports in the DFW diversion area, developed a plan to ensure communication, coordination and collaboration between DFW and its diversion airports, airlines and government agencies. The primary goal: to address and mitigate the effects of diversions on passengers.

Ohio State University Airport Unveils New Terminal/Flight Training Center

Ohio State University Airport Unveils New Terminal/Flight Training Center
What began as a 1942 military training facility and group of outdated buildings is now a modern general aviation terminal, fixed base operator and flight school all in one building. In August, Ohio State University Airport/Don Scott Field (OSU) opened its new $15 million Austin E. Knowlton Executive Terminal and Aviation Learning Center.

San Diego Int’l Fast-Tracks Federal Inspection Station Project

San Diego Int’l Fast-Tracks Federal Inspection Station Project
Faced with a growing number of international flights, San Diego International Airport (SAN) needed a new international Arrivals Hall and Federal Inspection Station—and it needed them quickly. An aggressive timeline scared away all but one design/build team at the beginning of the project. Ultimately, however, the new 130,000-square-foot facility was completed in just 13 1/2 months.

Orlando Int’l Uses Digital Messaging to Enhance Passenger Experience

Orlando Int’l Uses Digital Messaging to Enhance Passenger Experience
Have you met Annie the Astronaut? Can you spot Fred the Fish? Annie and Fred are just a couple of the creations that Orlando International Airport (MCO) presents to visitors on a digital ecosystem that so far includes 1,231 high-definition displays.

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What’s Your Claim to Fame?
The great thing is that you can determine your airport’s claim to fame.
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Empathy is Key to Effectively Working with the Media
Skilled external affairs professionals are equal parts communication experts, trend analysts and matchmakers.
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All-Star Art Installations - Indianapolis International Airport (IND)
All-Star Art Installations - Indianapolis International Airport (IND)
From the moment airline passengers deplane, they see photos of NBA players and branded graphics everywhere—with plenty...
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