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O’Hare Builds Central Deicing Facility to Improve Ground Flow
If Tom Petty is right and waiting really is the hardest part, winters just got easier at O’Hare International Airport (ORD). A new aircraft deicing facility is helping carriers cycle gates more quickly by moving the crucial pre-flight process away from the terminal to the west side of the airport.
Concourse Expansion at Charlotte Douglas Int’l Fuses Technology & Artistry
Charlotte Douglas International Airport (CLT) claimed a spot on the industry’s architectural and design map for “placemaking” with a nine-gate concourse expansion it debuted last summer.
Prevention Figures Prominently into FOD Program at Memphis Int’l
Removing foreign object debris (FOD) from its four runways, 18 major taxiways, ramps and other airfield areas is a constant priority for the Tennessee airport.
Prepaid Parking Online Enhances Customer Experience, Boosts  Revenues at Dallas/Fort Worth Int’l
Dallas Fort Worth International (DFW), Air Transport World’s 2019 Airport of the Year, added online prepaid parking to its list of cutting-edge services for travelers last spring, and the program is exceeding all expectations. It’s also helping increase the amount of parking revenue DFW collects.
Proactive Fleet Management & Fiscal  Prudence Keep Montréal Trudeau Int’l  Prepared for Snowy Challenges
Winters at Montréal–Pierre Elliott Trudeau International Airport (YUL) are nothing to trifle with. Snow removal crews provide 24/7 coverage for the airfield from mid-November to mid-April. That’s five long months of physically demanding work in cold, sometimes punishingly frigid, conditions.
Mineta San Jose Int’l Partners with U.S. Customs & Border Protection on Facial Recognition Systems to Screen Arriving & Departing Int’l Passengers
As the gateway to Silicon Valley, it’s natural for Mineta San Jose International Airport (SJC) to leverage technology, researched and developed by local tech companies, to solve everyday passenger processing challenges.
Colorado Aeronautics Division Makes Pavement Preservation a Priority
When it comes to runway renovations and other projects, officials at general aviation airports in Colorado are especially fortunate, because the state regularly offers proactive financial and technical assistance.
Kansas City Int’l Test Drives Asset Management Software in Maintenance Facility
In November 2017, local residents voted in favor of building a new terminal at Kansas City International Airport (MCI), with a resounding 75% saying yes to the project. The terminal is scheduled to open at the end of 2023 on the site of the now-closed Terminal A.
San Antonio Int’l Solicits Broad Community Involvement for 50-year Master Plan
When it came time for San Antonio International Airport (SAT) to update its master plan, officials knew that many in the growing city felt there was no room left to expand at the airport’s current site.
San Diego Int’l Takes In-House Approach to Energy Management
At San Diego International Airport (SAN), energy planning and management runs in parallel with sustainability goals. As the airport has grown in recent years, officials identified the need for increased utility capacity and redundancy.
Denver Int’l Takes Deep Dive into Power System to Ensure Reliability & Resilience
Like many other airports throughout the industry, Denver International (DEN) was unnerved when Hartsfield-Jackson Atlanta International (ATL) experienced a massive power outage in December 2017.
LaGuardia Opens New Concourse in Terminal B
When the Western Concourse is completed, Terminal B will include a total of 35 gates and feature dual pedestrian bridges that span active taxi lanes and connect the main departures and arrivals hall (known as the headhouse) with the two island concourses.
Paine Field Adds Commercial Service
After decades serving business and general aviation traffic, Paine Field-Snohomish County Airport (PAE) is adding scheduled passenger service out of a polished new terminal owned and operated by a private operator. The Everett, WA, airport will have 24 daily roundtrip flights to nine western U.S.
Roanoke-Blacksburg Regional Develops Staff of Triple-Trained Public Safety Officers
Until recently, the western Virginia airport contracted an outside company for on-call fire protection and employed seven conservators of the peace to work standard rotating shifts.

Edmonton Int'l Makes the Most of a Down Economy

Expansion 2012 is an ambitious, four-part project that expands the terminal at Edmonton International Airport (YEG) by 463,000 square feet and adds a new central utility plant. Plans outside the terminal include construction of a new control tower/office building and roughly 32 football fields of concrete apron. Originally expected to cost $1 billion when planning for the project began in 2008, airport officials were able to leverage economic conditions to their benefit and expect to finish on-time and well under budget at $670 million, reports Paul Garbiar, vice president of infrastructure an

Finding the Opportunities Hidden in Uncertainty

On Valentine's Day, President Obama signed the FAA Modernization and Reform Act of 2012, a 4-year authorization, ending 41/2 years of split Airport Improvement Programs (AIP) and a record 24 congressional extensions.

Rogue Valley Int'l Develops New Method to Diffuse Fog

Surrounded by the Cascade and Siskiyou mountain ranges, Rogue Valley International-Medford Airport (MFR) in southwest Oregon has always been prone to freezing fog and the operational complications associated with it. These days, however, MFR is using a new system developed by its own staff to diffuse fog and help reduce flight delays and cancellations. That's good news for passengers on about 56 flights per day, many who are connecting to eight larger hub airports.

Despite Mild Winter, O'Hare Flexes its Snow Ops Muscle

As one of the busiest airports in the country, operations at O'Hare International (ORD) can impact the entire air traffic system. Even during unpredictable winter weather, it's vital for the large Chicago hub to run safely and smoothly. Thanks to its award-winning operations team, ORD continues to meet the challenges that roll in with the Windy City's winter storms.

LAX Adds a Little Magic

Basketball icon Earvin "Magic" Johnson is among many Angelenos who think it's time to "add a little 'Magic'" to Los Angeles International Airport (LAX).

TSA Pilot Programs Aim to Speed Screening Without Compromising Security

A select group of travelers began whizzing through airport security checkpoints last fall at Miami International, Dallas/Fort Worth International, Hartsfield-Jackson Atlanta International and Detroit Metropolitan as TSA launched the TSA Prev(tm) pilot program. Some travelers didn't even need to remove their shoes and belts or take out their laptops, because they were deemed "low-risk" and had voluntarily provided more information than is usually checked at screening points before their trips.

Syracuse Hancock Int'l Transitions From City to Public Airport Authority

After operating Syracuse Hancock International Airport (SYR) since 1946, the city of Syracuse, NY, is gradually turning the facility over to a public authority: the Syracuse Regional Airport Authority (SRAA). Once the process is completed, likely by year's end, officials expect to be in a better position to respond to the needs of the three million people in the airport's catchment area.

Nashville Int'l Consolidates Rental Car Activities into $70 million Facility

Picking up and dropping off a rental car is often the first and last thing a visitor does when visiting a city. That's why customer service was top-of-mind when Nashville International Airport (BNA) developed its new 1.2-million-square-foot rental car facility. At a cost of $70 million, the three-level concrete structure is the largest construction project in the airport's history.

Alternate Landing Surface Keeps Air Traffic Moving at Northwest Arkansas Regional

When Northwest Arkansas Regional Airport (XNA) was built in 1998 to replace the commercial component at Fayetteville's Drake Field, no one expected its sole runway would need to be completely reconstructed 13 years later.

Gainesville Regional Pumps Up the Perks with Customer Reward Program

It's a buyer's world these days. From "Have it Your Way" to "Because You're Worth It," businesses appeal to consumers' emotional desires like never before. And airports are no exception. Many use rewards programs to make their customers feel appreciated and encourage repeat visits.

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Denver Int’l Takes Deep Dive into Power System to Ensure Reliability & Resilience

Denver Int’l Takes Deep Dive into Power System to Ensure Reliability & Resilience
Like many other airports throughout the industry, Denver International (DEN) was unnerved when Hartsfield-Jackson Atlanta International (ATL) experienced a massive power outage in December 2017. In addition to causing an 11-hour blackout at the nation’s busiest airport, the outage impacted air travel throughout the country and prompted airports around the globe to take a second look at their own power systems.

LaGuardia Opens New Concourse in Terminal B

LaGuardia Opens New Concourse in Terminal B
When the Western Concourse is completed, Terminal B will include a total of 35 gates and feature dual pedestrian bridges that span active taxi lanes and connect the main departures and arrivals hall (known as the headhouse) with the two island concourses. In all, there is 1.3 million square feet of new space. The larger project also includes a central hall, central heating and refrigeration plant, parking garage, associated airside development, roadway/bridge infrastructure serving the entire airport and utility upgrades.

Paine Field Adds Commercial Service in Stylish New Terminal

Paine Field Adds Commercial Service
After decades serving business and general aviation traffic, Paine Field-Snohomish County Airport (PAE) is adding scheduled passenger service out of a polished new terminal owned and operated by a private operator. The Everett, WA, airport will have 24 daily roundtrip flights to nine western U.S. markets when its schedule is in full swing this spring.

Roanoke-Blacksburg Regional Develops Staff of Triple-Trained Public Safety Officers

Roanoke-Blacksburg Regional Develops Staff of Triple-Trained Public Safety Officers
Until recently, the western Virginia airport contracted an outside company for on-call fire protection and employed seven conservators of the peace to work standard rotating shifts. In September 2016, ROA’s department was officially designated a police department by the Virginia Department of Criminal Justice Services, and all officers were sworn in as police officers. Now, an in-house team of 14 public safety officers provides police, fire and emergency medical services 24/7, and one police officer remains on staff.

Love Field Deploys Next-Generation Wireless System

Love Field Deploys Next-Generation Wireless System
Mark Duebner, director of Aviation for Dallas Love Field Airport (DAL), worked for the city of Dallas in various capacities before joining the airport team. (He was even the top civilian commander for the Dallas police.) As he amassed experience in various posts, Duebner developed a strong affinity for cultivating purposefully open and constructive relationships with vendors.

Long Beach Airport Reconstructs Busiest Runway

Long Beach Airport Reconstructs Busiest Runway
Closing the most-used runway at one of the busiest airports in southern California requires a great deal of advance planning, teamwork and coordination. That was the challenge facing Jess Romo, airport director at Long Beach Airport (LGB), for the first nine months of 2018.

Presque Isle Int’l Increases Connectivity With New Service From United

Presque Isle Int’l Increases Connectivity With New Service From United
A long-term effort to improve service for residents of Northern Maine has ultimately resulted in the award of commercial jet service by a legacy carrier to the recently rebranded Presque Isle International Airport (PQI).

FREE Webinars

Leveraging Technology Throughout the Airport SMS Lifecycle

AGATI

RECORDED: Thursday, September 7th, 2017 at 11:00 am EDT

Most airport layouts were designed when passengers played cards while waiting for a flight because an onboard meal was an expectation and the very idea of a smartphone would have been laughable.

What was once a mess of beam seating everywhere now has a multi-function use: part lounge, part cafe, part office and a wealth of amenities. New uses of spaces as well as new types of furniture are finding their way into the airport because today's passenger is really focused on getting to point B rather than the journey itself. Airport design and furniture elements have a stronger impact on the passenger experience than one may realize. There's the comfort. The durability. The usability.

Matt Dubbe from Mead and Hunt and Joe Agati from Agati Furniture will tackle these questions and others in: Airport Interiors are Experiencing Massive Change: What You Need to Know.

View an archived version of this session in its entirety: 

View full webinar:  Airport Interiors: What You Need to Know - (Flash)
View full webinar:  Airport Interiors: What You Need to Know - (MP4 video)
Listen as Podcast:  Airport Interiors: What You Need to Know - (podcast)

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