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San Luis Obispo County Regional Airport (SBP)
These days, the internet is the first place many passengers check when looking for information about parking, concessions and other ground-based details regarding air travel. Good or bad, an airport’s website acts as its face and leaves an impression on customers.
Seattle-Tacoma International Airport (SEA)
From Aug. 21-25, 2018, Seattle-Tacoma International Airport (SEA) will serve as the official host for the annual Airport Business Diversity Conference, the flagship event of the Airport Minority Diversity Council (AMAC).
Flagler Executive Airport (FIN)
Flagler Executive Airport (FIN) in Palm Coast, FL, recently completed a $12.2 million project to relocate and extend its main runway. In doing so, management remedied several safety issues in one comprehensive construction program.
Charleston County Aviation Authority
Thanks to a new specialty leasing program that debuted at Charleston International Airport (CHS) this spring, customers can now purchase a sampling of local and regional goodies and gifts at small kiosks inside the airport terminal.
Nashville International (BNA)
The traffic profile at Nashville International (BNA) is completely different from what it was two decades ago, and a recent $30 million fuel farm renovation is helping the Tennessee airport handle the dramatic changes.
Edmonton International (EIA)
Edmonton International (EIA) is putting a new twist on airport retail with a landside mall that includes onsite boarding pass printers, flight status screens and other special features to convert passengers into shoppers, and vice versa.
Toronto Pearson International Airport (YYZ)
With passenger volume expected to reach 85 million by 2037, Toronto Pearson International Airport (YYZ) is taking steps to ensure its facilities are ready to meet the needs of passengers well into the future.
Colorado Springs Airport (COS)
Shortly before 11:00 p.m. on April 16, emergency 911 operators received a call about smoke and flames emanating from the roof of the terminal at Colorado Springs Airport (COS). Within minutes, the airport had a three-alarm fire on its hands.
Daniel K. Inouye International Airport (HNL)
Whether travelers visit Honolulu for business or the spectacular sun, sand and surf, most bring along multiple electronic devices to keep in touch with friends and associates.
Valley International (HRL)
When the time came for Valley International (HRL) to upgrade its aircraft rescue and firefighting (ARFF) facility, officials at the Harlingen, TX, airport joined forces with their design team to create a building uniquely designed for firefighters.
Greenville-Spartanburg International Airport (GSP)
Early last year, Greenville-Spartanburg International Airport (GSP) opened Cerulean Aviation and joined the growing ranks of commercial airports that run their own fixed base operators (FBOs).
San Diego International Airport (SAN)
When San Diego International Airport (SAN) decided to build its first parking garage, officials did not want a dingy gray concrete box. Instead, they asked designers to build a parking plaza.
Fort Lauderdale-Hollywood International Airport (FLL)
Fort Lauderdale-Hollywood International Airport (FLL) recently completed a $333 million renovation of Terminal 1 to improve the experience for travelers and offer more operational capacity and flexibility.

Traffic Growth Prompts Airfield Investments at Billy Bishop Airport

Last year, Billy Bishop Toronto City Airport (YTZ) served 2.7 million travelers-quite a jump from just 25,000 passengers in 2005. PortsToronto, which owns and operates the Ontario airport, has invested in several upgrades to meet the growing demand. Improvement projects began on the landside and are now migrating to the airfield.

Fort Lauderdale Int'l Uses Surface Optimization Tech to Increase Capacity Without Adding Gates

South Florida is a hot tourist area, with air traffic increasing steadily for the last few years. To cope with overall passenger growth and seasonal swings, Fort Lauderdale-Hollywood International Airport (FLL) is leveraging information technology and automation.

Yellowknife Airport Switches to Chemical-Free Rubber Removal

Repairing and maintaining runways without disrupting flight operations is a universal goal for airport operators. This summer, Yellowknife Airport (YZF), in Canada's Northwest Territories, managed to strip the rubber residue from its main runway and secondary runway in two days-without causing any interruptions to service or using harsh chemicals.

San Francisco Int'l Uses Serial Runway Closures to Complete Airfield Upgrades

Closing a runway for any amount of time is hardly a popular idea. However, San Francisco International Airport (SFO) recently found that a series of weekend closures was the best way to perform necessary upgrades at its busy airfield safely and efficiently.

Workshops by Florida Airports Council Provide In-Class & On-Field Lessons

Florida is not just filled with beaches and tourist attractions. Thanks to the Florida Airports Council, it's also brimming with free professional development opportunities for maintenance and airfield personnel.

Fort Worth Alliance Airport Nears End of 25-year Runway Extension Project

According to popular sentiment, it can be easier to move an entire airport rather than railroad tracks that run through or near it. But Fort Worth Alliance Airport (AFW) managed to move the tracks. And a state road as well.

Atlanta Int'l Tackles Nation's Largest Ground Support Project

When Hartsfield-Jackson Atlanta International Airport (ATL) was built, it was the largest airport construction project of the time. Today, the airport is continuing that legacy with the single largest ground support project in the history of the United States.

Charlotte Douglas Int'l Institutes Clear Bag Policy at Employee Checkpoints

In February, Charlotte Douglas International Airport (CLT) began requiring workers to carry their personal items in clear bags when passing through security checkpoints on their way to work. The new policy began just as the House Homeland Security Committee released a report titled America's Airports: The Threat from Within, which highlighted a lack of employee screening and vetting at U.S. airports.

Scottsdale Airport Opens New Operations Center

This spring, Scottsdale Airport (SDL) in Arizona received good news about its new Operations Center. The U.S. Green Building Council awarded the building silver certification for Leadership in Energy and Environment Design (LEED).

Automated People Mover Sets the Stage for Less Curb Congestion, New Intermodal Connections at Orlando Int'l

Orlando International Airport (MCO) is on track for continued growth and increased intermodality with the debut of its South Airport Automated People Mover System early this fall.

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Greenville-Spartanburg Int’l Switches to In-House Fixed Base Operator

Greenville-Spartanburg International Airport (GSP)
Early last year, Greenville-Spartanburg International Airport (GSP) opened Cerulean Aviation and joined the growing ranks of commercial airports that run their own fixed base operators (FBOs). The South Carolina airport took the strategy one step further by also opting to provide cargo handling and ground support services for commercial charter flights.

San Diego Int’l Adds Covered Parking Plaza

San Diego International Airport (SAN)
When San Diego International Airport (SAN) decided to build its first parking garage, officials did not want a dingy gray concrete box. Instead, they asked designers to build a parking plaza.

Fort Lauderdale-Hollywood Int’l Partners With Southwest to Renovate Terminal & Expand Capacity

Fort Lauderdale-Hollywood International Airport (FLL)
Fort Lauderdale-Hollywood International Airport (FLL) recently completed a $333 million renovation of Terminal 1 to improve the experience for travelers and offer more operational capacity and flexibility.

Greenbrier Valley Airport Takes Over Management of Terminal Restaurant

Landings
When Greenbrier Valley Airport (LWB) opened its new restaurant last fall, the West Virginia airport raised the concessions bar for rural airfields everywhere. The menu at Landings features selections such as arepas, bolitas de mofongo and profiteroles. The refined décor includes custom wood furniture and hand-blown light fixtures. Moreover, LWB manages the restaurant itself rather than hiring an outside operator.

Runway Extension/Rehab at Cherry Capital Gives Airlines a Literal Lift

With the completion of an award-winning runway project at Cherry Capital Airport (TVC), Traverse City, MI, is well prepared to welcome travelers to Northern Michigan for the summer tourist season. The $14 million project renovated and extended TVC’s primary runway to 7,015 feet, thus remedying previous operational limitations.

Airports Find Creative Ways to Purchase Luggage Carts

Acquiring and managing luggage carts can be an expensive proposition, but Lexington Blue Grass Airport (LEX) and Harrisburg International (MDT) lighten the load by rolling equipment costs into their parking contracts.

Nashville Int’l Transitions Shuttle Bus Fleet to Compressed Natural Gas

With its 10-year shuttle bus agreement nearing expiration a couple years ago, the Metropolitan Nashville Airport Authority seized the opportunity to investigate alternative fuel options for Nashville International Airport (BNA).

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FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

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View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

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