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Nashville Int’l Expands Central Terminal with New Grand Lobby
Nashville International Airport® (BNA®) opened its five-story Grand Lobby this January, a 300,000-square-foot space designed to provide travelers with more space and give them a sense of Tennessee and its capital city.
Newark Int’l Builds New Terminal A
“A journey of surprises”—that’s what the New Terminal A at Newark Liberty International Airport (EWR) is designed to be. The surprises run the gamut from more holdroom seating, new concessions and upgraded restrooms to dazzling artwork and digital displays.
Kansas City Int’l Maintains Convenience While Delivering Major Upgrades
After dozens of public listening sessions and nearly four years of construction, Kansas City International Airport (MCI) opened a new $1.5 billion terminal on Feb. 28 to rave reviews. Although convenient, the terminals were lacking in modern comforts and a logical passenger flow.
Inductive Charging for Electric Shuttles
With economy parking located about two miles from its main campus, Kansas City International Airport (MCI) has always tried to have leading-edge buses to shuttle passengers to and from the terminal.
Volunteer Ambassadors Provide Key Customer Support in New Terminal
New and experienced travelers alike ask for information and recommendations from the Airport Ambassadors at Kansas City International Airport (MCI). The volunteer helpers are easily identifiable by their uniforms embroidered with the Kansas City Aviation Department logo.
A Terminal for All
While vacations and other trips may be enjoyable, air travel itself can sometimes be stressful and difficult—especially for passengers with reduced mobility, visual impairment, hearing loss, etc.
New 7-Level Garage Increases Parking Capacity and Convenience for Customers
When Kansas City International Airport (MCI) debuted its new terminal in February, it also opened a new 6,200-space parking garage to go with it. The pre-cast concrete structure was built to accommodate growing demand for on-site parking and provide customers with ready access to the terminal.
New Hangar & Workforce Investments at Dayton Int’l
At Dayton International Airport (DAY) in Ohio, Sierra Nevada Corporation recently opened a large facility that will be home base for about 140 employees. That 90,000-square-foot hangar and 7,940-square-foot office complex is just the beginning.
Syracuse Int’l Establishes In-House Police Department
Shortly after midnight on the first Monday in March, police officers on the newly formed SRAA Police Department began patrolling the Upstate New York airport grounds for the first time.
Seattle-Tacoma Int’l Invests in Data Management Upgrade
When Seattle-Tacoma International Airport (SEA) implemented operations management software a few short years ago, Safety Management Systems Specialist Adam Varo saw tremendous opportunities for broader applications.
Regina Int’l Optimizes Parking with 24/7 Call Center and On-site Customer Service Reps
Before recent upgrades, parking at Regina International (YQR) was like parking at many airports. The system worked well most of the time. But when there were problems, customers had to wait for help, sometimes up to half an hour.
Quad Cities Airport Eliminates Airfield Bullseye
When it comes to airfield safety, lengthening runways is often the answer. At Quad Cities International Airport (MLI) in Moline, IL, the opposite was true. The Midwestern airport recently resolved a long-standing safety issue by shortening its general aviation runway.
Pilots Flock to Arcadia Municipal for Taco Tuesday
As airport director, Shelley Peacock has transformed Arcadia Municipal Airport (X06) from a quiet place to land into a hot destination for general aviation pilots throughout the state and beyond.
New Concessions Option at Indianapolis Int’l Showcases Hoosier-Grown Specialties
In his eighth year as executive director of the Indianapolis Airport Authority, Mario Rodriguez is working to turn that frustrating theme on its ear by championing a new concessions option at Indianapolis International Airport (IND) that features some of the best products Indiana has to offer.
Spokane Int’l Builds Rail-Truck Facility on Surplus Land
Seattle is well known as the headquarters for Amazon, Starbucks and Alaska Airlines. But it’s Spokane, the second-largest city in Washington, that serves as the commercial, industrial and transportation hub for an approximately 80,000 square mile area over three U.S.

Regina Int’l Optimizes Parking with 24/7 Call Center and On-site Customer Service Reps

Regina Int’l Optimizes Parking with 24/7 Call Center and On-site Customer Service Reps
Before recent upgrades, parking at Regina International (YQR) was like parking at many airports. The system worked well most of the time. But when there were problems, customers had to wait for help, sometimes up to half an hour.

Quad Cities Airport Eliminates Airfield Bullseye

Quad Cities Airport Eliminates Airfield Bullseye
When it comes to airfield safety, lengthening runways is often the answer. At Quad Cities International Airport (MLI) in Moline, IL, the opposite was true. The Midwestern airport recently resolved a long-standing safety issue by shortening its general aviation runway.

Pilots Flock to Arcadia Municipal for Taco Tuesday

Pilots Flock to Arcadia Municipal for Taco Tuesday
As airport director, Shelley Peacock has transformed Arcadia Municipal Airport (X06) from a quiet place to land into a hot destination for general aviation pilots throughout the state and beyond.

New Concessions Option at Indianapolis Int’l Showcases Hoosier-Grown Specialties

New Concessions Option at Indianapolis Int’l Showcases Hoosier-Grown Specialties
In his eighth year as executive director of the Indianapolis Airport Authority, Mario Rodriguez is working to turn that frustrating theme on its ear by championing a new concessions option at Indianapolis International Airport (IND) that features some of the best products Indiana has to offer.

Spokane Int’l Builds Rail-Truck Facility on Surplus Land

Spokane Int’l Builds Rail-Truck Facility on Surplus Land
Seattle is well known as the headquarters for Amazon, Starbucks and Alaska Airlines. But it’s Spokane, the second-largest city in Washington, that serves as the commercial, industrial and transportation hub for an approximately 80,000 square mile area over three U.S. states and two Canadian provinces.

The Bright Stuff - St. Pete-Clearwater International Airport (PIE)

The Bright Stuff - St. Pete-Clearwater International Airport (PIE)
St. Pete-Clearwater International Airport (PIE) recently added a major splash of color to its terminal with a pair of large murals depicting the Florida Gulf Coast.

Expanded Fuel Station Meets Heavy Demand at Greenville-Spartanburg Int’l

Expanded Fuel Station Meets Heavy Demand at Greenville-Spartanburg Int’l
Three years ago, officials at Greenville-Spartanburg International Airport (GSP) had a big challenge that needed to be addressed relatively quickly. The South Carolina airport had an ever-increasing demand for fuel, and its existing storage tanks could no longer meet that demand.

New Centralized Deicing Facility Keeps Passengers and Packages Moving at Memphis Int’l

New Centralized Deicing Facility Keeps Passengers and Packages Moving at Memphis Int’l
Christmas came a little early at Memphis International (MEM) in Tennessee. The nation’s busiest cargo handling airport opened a centralized deicing facility (CDF) on Nov. 15, 2022, just in time for the busy holiday shipping and travel season.

Snow Ops Team at Buffalo Int’l Tended to Pavement and People During Brutal Christmas Blizzard

Snow Ops Team at Buffalo Int’l Tended to Pavement and People During Brutal Christmas Blizzard
The snow removal team at Buffalo Niagara International Airport (BUF) is nationally recognized as one of the best in the business, with impressive credentials including 10 Balchen/Post Awards for excellence in snow and ice control. When a historic blizzard tested the team’s mettle this past December, it rose to the challenge in dramatic fashion.

Seattle-Tacoma Int’l UPgrades Facilities With Multibillion-Dollar Capital Campaign

To keep pace with growth, SEA is investing more than $4.6 billion over the next five years on projects designed to upgrade facilities and elevate the passenger experience. It’s all part of a long-term capital campaign called Upgrade SEA. The challenge, however, is space.

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FREE Whitepaper

Fairbanks International Airport Baggage Transport Conveyor Enhanced With Mod Drive™ System


Fairbanks International Airport Baggage Transport Conveyor Enhanced With Mod Drive™ System

Airports face a host of unique industry challenges, such as meeting efficiency regulations and seeking out the best maintenance practices to reduce costs and keep operations flowing. In today’s current economic climate, any potential cost savings can go a long way. 

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Philadelphia Int’l Installs Biometric Facial Recognition at 25 Gates

Philadelphia Int’l Installs Biometric Facial Recognition at 25 Gates
While biometrics initiatives had already emerged in the 1990s, the COVID-19 pandemic spurred more passengers to want additional low-touch and touch-free options. Philadelphia International Airport (PHL) took this to heart and commissioned facial recognition technology at 25 boarding gates.

Luxe Common-Use Lounge is Becoming a Fixture at Fort Lauderdale Int’l

Luxe Common-Use Lounge is Becoming a Fixture at Fort Lauderdale Int’l
When Mark Gale took the reins at Fort Lauderdale-Hollywood International Airport (FLL) in early 2016, the newly inaugurated chief executive officer began presiding over a facility that was home to several airlines, yet hub to none. Just months after arriving, FLL’s new chief executive began a mission to extend VIP customer service comforts and conveniences to more airport guests.

Winnipeg Int’l Launches Self-Driving Wheelchair Service

Winnipeg Int’l Launches Self-Driving Wheelchair Service
After nearly three years of testing, Winnipeg Richardson International Airport (YWG) in Manitoba formally launched free autonomous wheelchair service to passengers in early December 2022, marking a first for North American airports.

Southwest Builds Maintenance Hangar at Denver Int’l

Southwest Builds Maintenance Hangar at Denver Int’l
In aviation and architecture, the horizon is ever distant. At Denver International Airport (DEN), sightlines are clear, and the future looks bright. Southwest Airlines’ new hangar, which opened on the eastern edge of the airfield in March 2022, represents a $100 million investment of permanence.

Onsite Lab at Toronto Pearson Int’l Tests Early Warning System for Infectious Diseases

Onsite Lab at Toronto Pearson Int’l Tests Early Warning System for Infectious Diseases
Toronto Pearson International Airport (YYZ) is taking a new industry-leading step by piloting a new kind of testing strategy—one that doesn’t involve swabbing the noses of passengers or airport workers. A lab established at the airport is testing wastewater samples collected from terminals 1 and 3 and samples from the aircraft waste collection area Triturator for a wide range of viruses such as COVID, influenza and mpox.

El Paso Int’l Invests in On-Airport Research and Manufacturing

El Paso Int’l Invests in On-Airport Research and Manufacturing
El Paso, TX, is mounting a comeback as a key U.S. manufacturing hub, and El Paso International Airport (ELP) is leading the charge.

Sacramento Int’l Builds Bigger, Better Fire and Rescue Station

Sacramento Int’l Builds Bigger, Better Fire and Rescue Station
The new 20,865-square-foot, single-story ARFF facility at Sacramento International Airport (SMF) is about three times larger than its predecessor. The station it replaced was more than 50 years old and not designed to be staffed around-the-clock. Construction of the new facility began in August 2020 and was completed last June.

Vancouver Int’l Expands Int’l Pier to Accommodate More Passengers

Vancouver Int’l Expands Int’l Pier to Accommodate More Passengers
Vancouver International Airport (YVR) opened its Pier D expansion in June 2022, adding eight new international wide-body departure gates. From a practical standpoint, the project was Vancouver Airport Authority’s way of keeping pace with growth in international traffic.

Ford Int’l Builds New Airport Operations Center

Ford Int’l Builds New Airport Operations Center
Creating a better workspace was the driving force in early 2020 when executives at Gerald R. Ford International Airport (GRR) committed to building a new operations center. In addition to housing everyday operations functions and equipment, the $8.5 million building includes an upgraded emergency operations center for the Grand Rapids, MI, airport.

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