b'TERMINALSPIT 13design team developed seven to 10 iterations of how passengerA Terminal that Worksflow could work in the new terminal. The team then conducted aThe airport is acknowledged as a focal point of the community deeper dive on the top three to five alternatives, analyzing keywith a design that reflects the city, puts the passenger first and components of each option against the airports goalssuch asmaintains operational efficiency, Peduzzi relates. walking distance and overall size to guard against overbuilding.He notes that architects redefined and amplified the passenger The new terminals intuitive design and thoughtfully placedexperience, from the view as guests enter airport roadways all the signage transform the visitor experience, Cassotis says. In addition,way to the gates. Ensuring there are enough decision points for it takes passengers about half as long to get from curbside topassengers of varying needs was one important aspect. Both airside, and the travel time between international arrivals andfrequent and infrequent travelers will appreciate the integrated, curbside was reduced by 67%.intuitive and efficient design, Peduzzi says. The undulating ceiling that mimics a tree canopy was specifically designed to guide travelers through landside areas to the TSA checkpoint. Even if you dont have any idea where youre going, you are naturally funneled into the space, Sponza says.Security screening was streamlined to create a much more efficient process. Rather than two checkpoints as in the old facility, the new terminal has a single, more open checkpoint with 12 lanes and state-of-the-art screening equipment that allows passengers to keep their shoes on and laptops in bags, thus reducing wait times. The structure that links the security checkpoint to airside areas is a connector bridge and tunnel that emulates the citys renowned entryway, Fort Pitt Bridge. Dynamic lighting and projections line the tunnel to recreate the Western Pennsylvania skylines for passengers. Once airside, they will find a refreshed and expanded concessions program inspired by traveler feedback. It includes 15 new retail and dining options, with a mix of local, national and international brands. Concourses have been updated with comfort and convenience in mind. The airport added new carpeting, LED lighting, flight information displays, modernized restrooms and improved seating with built-in power for charging electronics.Passenger convenience and comfort were considered as much as possible, even with the smallest of details, Sponza says. For example, the doors on restroom stalls swing outward rather than inward. Even though it seems like a super-small thing, whenever I bring someone to tour the space, they always comment on how they love the outward swinging doors because its much easier to use with luggage, she explains.AirportImprovement.comNovember | December 2025'