b'16 MSPBAGGAGE Designers retained carpeting in meeter/greeter areas forair upward from along the floor perimeter. As body heat from comfort, but changed most flooring to terrazzo for durability andbuilding occupants warms the air, it rises and the system pulls it ease of cleaning. Close to 70% of MSP passengers begin orback into returns placed above the centers of the carousels.end their trips there, so adding new meet and greet space wasThis allows us to have a lot better indoor air quality and saves deemed to be a very important goal. on energy costs, Enroth explains.Angela Enroth, senior project manager with the Metropolitan Airports Commission,If It Quacks Like a Duckhighlights that the upgraded baggageRecent upgrades werent limited to infrastructure improvements. handling system in Terminal 1 uses RadioThe airports project team also monitored customer movement Frequency Identification (RFID) tags and laserpatterns and behaviors to determine how to best engineer the readers to help move bags in the properdesigns for walking areas, restrooms, kiosks and carousel queues.direction. Out back on the ramp, a digitalWe wondered how in the world could we combat peoples notification system tells airline tug drivers onANGELA ENROTH existing attitudes about wanting to pick up bags amid the which carousels to unload bags. If a drivercongestion wed seen, Howell says.makes a mistake when offloading, the system automatically reads the RFID tags and changes public-facing notifications to informBecause some passengers tend to crowd around the spaces travelers their bags were placed on a different carousel. Thewhere bags first appear, designers shifted that process to the side technology also tracks bag arrival times to help airlines betterof the carousels. This forces those who want to be first claiming monitor their performance and more quickly locate misplacedtheir bags to reposition themselves versus requiring extra effort bags, Enroth adds. from those who are willing to wait for their bags to make their way She is likewise proud of a modified displacement ventilationaround. Some carousels run clockwise, others counterclockwise, system that uses ductwork hidden by the carousels to push coolerwhich further enables the baggage flow to function most efficiently around travelers different tendencies, adds Howell.SEE THE DENVER INTERNATIONAL AIRPORT DISPLAYS IN ACTION.DIGITAL LED VIDEO DISPLAYSIMPROVE THE TRAVELER EXPERIENCE OPTIMIZE OPERATIONS CREATE A SENSE OF PLACEDaktronics LED video display technology provides a reliable canvas for airports that focus on the traveler. With the effective use of indoor and outdoor installations, airports can do more than move travelers from point A to point B.DAKTRONICS.COM/AIRPORTSJanuary | February 2025AirportImprovement.com'