YMM trains employees to better assist passengers with hidden disabilities
Fort McMurray, AB – More than ever before, passengers with hidden disabilities can travel with ease through the Fort McMurray International Airport (YMM). Thanks to YMM’s enrollment into the international Hidden Disabilities Sunflower program, Sunflower wristbands, lanyards and pins are now available to anyone travelling through YMM at no cost. These indicators act as a simple tool to voluntarily share the passenger has a disability or condition that may not be immediately apparent – and that they may need a helping hand, understanding, or more time during their passenger journey.
There are hundreds of types of hidden disabilities. Globally, 1 in 7 people live with a disability – and 80% are invisible. Thousands of businesses ranging from retail, travel and tourism participate in the Hidden Disabilities Sunflower program – including 200+ airports globally.
“At YMM, we’re committed to offering our guests the most enjoyable passenger experience possible,” says Michael Sieger, VP, Air Service & Commercial Development of the Fort McMurray Airport Authority. “With the Hidden Disabilities Sunflower program training, our employees and partners can better support passengers in their airport journey, while further enhancing YMM’s inclusive environment.”
Paul White, CEO of Hidden Disabilities Sunflower, is happy to see the program expand, "We are thrilled to have YMM join the global Hidden Disabilities Sunflower. As the tenth Canadian airport to officially launch the Sunflower program, YMM has helped us cross an important regional milestone as we continue to grow support for people living with non-visible disabilities.”
Passengers travelling through YMM can find the free Sunflower items at the Information Desk, located on Arrivals (Level 1).
Fairbanks International Airport Baggage Transport Conveyor Enhanced With Mod Drive™ System
Airports face a host of unique industry challenges, such as meeting efficiency regulations and seeking out the best maintenance practices to reduce costs and keep operations flowing. In today’s current economic climate, any potential cost savings can go a long way.
In 2019, Alaska’s Fairbanks International Airport (FAI) sought to modernize its equipment and operations. They were dissatisfied with the performance of the gearmotors on their baggage transport conveyors and began searching for new suppliers. Regal approached FAI with a solution that could improve equipment performance and simplify maintenance, with the added benefit of energy cost savings: the Hub City® MOD Drive™ system.
This white paper discusses the hardware deployed, the test results and the annualized expectations for ROI.