Category - Baggage

Detroit Metro Pioneers Ergonomic Improvements in Checked Baggage Screening

Who would have thought that Detroit Metropolitan Airport (DTW) and Harley-Davidson could have much in common? As it turns out, the Motor City airport and famed motorcycle-maker use the same robotic delivery carts to improve ergonomic safety for their workers.

Philadelphia Int'l Enhances Safety & Sustainability by Moving Baggage Claim Facility

A new $35 million baggage claim building at Philadelphia International (PHL) isn't just the final phase of the airport's $161 million Terminal F expansion; it's also a concrete example of how PHL is re-sculpting its facilities to adjust to changing market conditions.

New Software Helps Los Angeles Int'l Prepare for Future Interline Baggage Handling Requirements

New Software Helps Los Angeles Int'l Prepare for Future Interline Baggage Handling Requirements
Mishandled bags cost the airlines money-lots of it. According to SITA's most recent annual Baggage Report, there are approximately 6.5 mishandled bags per every 1,000 passengers, for a total of 23.1 million mishandled bags annually. Skift Magazine reports that baggage snafus cost the airlines an estimated $2.3 billion in 2015.

Fort Lauderdale-Hollywood Int'l Uses New Model for Inline Baggage Projects

Fort Lauderdale-Hollywood International (FLL) recently wrapped up the installation of an inline baggage screening system in Terminal 3, part of a six-year program to enhance baggage handling and security at the Florida facility

Calgary Int'l Looks Forward to Increasing Customer Service & Decreasing Energy Consumption with New Baggage System

When Calgary International Airport (YYC) in Alberta opens the doors to its new International Terminal later this year, a new baggage handling system will be among its notable features. The system is designed to run faster, use less energy and facilitate better bag tracking. Importantly, it will also eliminate the need for passengers on connecting flights to claim and recheck their bags.

Milwaukee's Mitchell Int'l Rebuilds Baggage Claim Building From the Bones Up

This summer, Milwaukee's General Mitchell International Airport (MKE) cut the ribbon on a newly renovated baggage claim building. The $45 million project stripped the airport's 1950s structure down to its bones and raised up a more open, spacious and light-filled facility - a fitting complement to the inline baggage handling system completed last summer (see Sept. 2015 issue of Airport Improvement for more details).

Mitchell Int'l Moves Explosives Detection Behind the Scenes

The ticketing lobby at Milwaukee's General Mitchell International Airport (MKE) is once again more open and spacious. Gone are the seven SUV-sized explosives detection system machines that invaded the entry space after 9/11 changed screening requirements. And travelers no longer have to maneuver their luggage to the large, intimidating machines.

Automated Self-Serve Bag Drop Saves Travelers Time & Increases Airline Efficiency at Halifax Int’l

Recent enhancements to baggage handling at Halifax Stanfield International Airport (YHZ) are setting new precedents for efficiency in the front of the house and behind the scenes. A fully automated self-service baggage drop is the first of its kind in North America; and associated backroom systems have more than tripled the Nova Scotia airport’s overall handling capacity.

Love Field Thinks Outside the Baggage Box With Temporary Bag Claim

A new baggage handling system designed to accommodate an expected traffic bump at Dallas Love Field Airport (DAL) is a key component of the airport's $500+ million modernization program slated for completion in October.

Baggage Identification System Eases Connections at Toronto Pearson

Passengers connecting to U.S. destinations in Terminal 1 at Toronto Pearson International Airport (YYZ) no longer have the hassle of claiming and rechecking their baggage, thanks to the airport's new multimillion-dollar baggage system. The Baggage Image and Weight Identification System (BIWIS), which streamlines the Customs process by capturing image and weight information for each bag inducted into the system, went live in January.

Huntsville Int'l Upgrades & Expands Baggage Claim

It's hard to overestimate the importance of a good baggage claim system. According to Jim Gaz, senior director of travel and entertainment at J.D. Power and Associates, "Baggage claim has the greatest impact on overall satisfaction, along with airport accessibility." The 2010 J.D. Power airport satisfaction survey found that passengers will tolerate 17 minutes of wait time at Baggage Claim and Security before satisfaction drops to low levels; and every additional five minutes of waiting decreases satisfaction as much as 12 index points.

Montréal-Trudeau Pioneers New Self-Service Technologies

From automated teller machines for cash to scan-it-yourself checkout lanes at the supermarket, consumers are accustomed to self-serve options. Montréal-Pierre Elliott Trudeau International Airport (YUL) is giving air travelers just that.

Orlando Int'l Enhances Service with New Remote Baggage Screening Facility

With one of the busiest checked baggage systems in the country, baggage handling is a critical component to overall operations at Orlando International Airport (MCO). During Florida's peak tourism season, outbound volume ratchets up to 54,000 pieces per day, with influential customers including Walt Disney World, Carnival Cruise Lines, Orange County Convention Center and Rosen Shingle Creek Resort contributing to the volume.

Baltimore/Washington Int'l Optimizes Baggage Handling System

After Southwest Airlines acquired AirTran Airways last year, its Checked Baggage Inspection System (CBIS) at Baltimore/Washington International Thurgood Marshall Airport (BWI) went from taxed to overloaded. "Our flights peak at 199 flights per day, and AirTran was running 48 flights per day," recalls Jimmy Dickerson, manager of federal airport security technology for Southwest. "Our CBIS could not by itself handle the combined baggage for the two carriers."

Independent, Integrated Lab Puts Baggage Systems to the Test

The Airport Integration Test Lab was officially inaugurated at Vic Thompson Company (VTC) headquarters in Arlington, TX, in October to offer objective third-party testing of baggage systems and passenger screening in an operationally realistic environment.

Dallas/Fort Worth Int'l Establishes New Model

Elements of the 1 million-square-foot baggage handling system that began operating in Terminal A at Dallas/Fort Worth International Airport (DFW) last May could start appearing in other airports throughout the nation. In addition to eliciting compliments from passengers and the firms involved with the project, the new system received the ultimate nod: TSA plans to use it as a prototype for how other airports should model their in-line systems.

New Baggage Handling System Ready for Fort Lauderdale's Peak Season

As a key transit point for cruise ship passengers, Fort Lauderdale-Hollywood International Airport (FLL) experiences pronounced surges in traffic January through April. Previously, the seasonal peaks taxed its baggage handling capacity - primarily due to the slow, cumbersome outbound baggage handling system (BHS) in Terminal 1.

Austin-Bergstrom Int'l Teams with American Airlines & TSA in Self-Tag Pilot

When news of possible self-tagging for baggage first broke, some commentators poked fun at the idea. "What's next?" quipped one broadcaster. "Are passengers going to be expected to fuel the aircraft?"

Tampa Int'l Boosts Bag Claim Efficiency with $21.1 Million Project

Tampa International Airport (TPA) is known for exceeding passenger expectations. Frequent flyers participating in the 2010 Zagat Survey voted it their second favorite U.S. airport, and J.D. Power and Associates' 2010 North American Airport Satisfaction Survey ranked it No. 3 among medium-sized airport.

New Year Brings Hope of Final BHS Commissioning at Nashville Int'l

Nashville International Airport's New Year's resolution is to have its $32 million integrated baggage handling and security screening system vetted and approved for use in early 2011.

Kahului Airport Adds Inline Explosive Detection

A new high-speed inline baggage handling system at Kahului Airport (OGG) is the first of its kind in Hawaii, and among the first in the United States to be completed with federal stimulus funds.

Lift-Assist Equipment Helps Decrease Injuries at IND

While the New Indianapolis International Airport (IND) was under construction, airport and Transportation Security Administration personnel took pause to examine a problem plaguing the agency nationwide: on-the-job injuries.

Atlanta, TSA Co-op to Increase Security, Decrease Claims with CCTV

As the nation's busiest airport, Hartsfield-Jackson Atlanta International Airport (ATL) also ranks among the top 10 airports in the nation for claims filed with the Transportation Security Administration (TSA). But ATL and TSA have joined forces to curb this unwanted status.

BWI Expands Baggage Handling Capacity to Support AirTran Growth

Five years ago, AirTran was operating 20 flights a day out of Baltimore/Washington International Thurgood Marshall Airport (BWI). Lately, it has tripled that volume with daily flights peaking above 60.

Bermuda's L.F. Wade Int'l Leases New Baggage Reconciliation System

L.F. Wade International Airport (BDA) in Bermuda decided to skip the technology ride altogether for baggage reconciliation. Instead of purchasing a new system that could be obsolete in a few months, it leases BagScan from Quantum Aviation Solutions for a fixed monthly fee. Other BagScan users pay per bag or per flight departure.

Pages




# # #
 

# # #