Current Issue...

Minneapolis-St. Paul Int'l Adds Food Truck Alley.
No matter how cold and blustery it gets this winter, passengers and employees at Minneapolis-St. Paul International (MSP) will still be able to enjoy the wildly popular food truck trend that is sweeping the nation.
San Luis Obispo Regional Celebrates New Terminal
After nearly two decades of preparatory projects and two radically different terminal designs, San Luis Obispo County Regional Airport (SBP) will finally get to cut the ribbon on its new $39.5 million terminal this November.
Vehicle and Station Expansion, Boost Emergency Response, Juneau Int'l
Traffic is changing at Juneau International (JNU), and so is the airport's emergency response program.
Ideas Build Success at Medford Airport
Thinking "outside the box" is uncomfortable and difficult for many adults.
New Parking Structure at Asheville Regional Showcases Local Landscape
As North Carolina continues to grow as a popular tourist destination, Asheville Regional Airport (AVL), in the western part of the state, is working to keep pace with the associated influx of passengers.
Public-Private Partnership Delivers New Terminal at Iqaluit Int'l
Like other airports in Canada's northernmost territory, Iqaluit International Airport (YFB) on Nunavut's Baffin Island plays a vital role connecting the region to the rest of the world.
Pittsburgh Int'l Opens Airside Areas To Non-Ticketed Visitors
Remember the good ol' days, when passengers reunited and parted ways with family and friends right at their gates?
FAA Conducts Airfield Safety Research at Cape May Airport
When it comes to partners for airfield projects, the recent match between Cape May Airport (WWD) and the FAA seems straight out of an eHarmony commercial.
Sonoma County Boosts Airfield Revenue With Automated Aircraft ID System
Collecting aircraft landing fees can be a hit-or-miss proposition, and many airports accept the problem as an unfortunate industry norm. Charles M. Schulz-Sonoma County Airport (STS) is not one of those facilities.
Martha's Vineyard Airport Replaces Fire Station Just in Time
Faced with the prospect of heavy FAA sanctions, Martha's Vineyard Airport (MVY) was under the gun to replace its aging, non-compliant aircraft rescue and firefighting (ARFF) building.
Fort Lauderdale-Hollywood Int'l Installs Virtual Ramp Control System
Just as NASA has a Mission Control room to monitor spacecraft, Fort Lauderdale-Hollywood International (FLL) has a ramp control room to track aircraft in non-movement areas.
Toronto, Pearson Int'l
With 46 self-service bag drops operating in its terminals as of mid-October, Toronto Pearson International (YYZ) is on the fast track to expediting the check-in process for passengers flying out of Canada's biggest and busiest airport. Since YYZ debuted its first self-service bag drop stati

Kansas City Int'l Develops Unique Solution to Chilled Water Distribution Problem

Kansas City International (MCI) had a decade-long problem with its chilled water system. At more than 40 years old, the underground distribution network providing chilled water to and from each of MCI's three terminals had a long history of line breaks that caused costly disruptions to airport operations.

Wireless Win-Win-Win: New Hybrid Wi-Fi Services Appeal to Airports, Passengers & Wireless Providers

Two years ago, Airport Improvement explored the debate about whether airports should offer guests free Wi-Fi service or charge fees for access. Today, travelers often feel entitled to some level of free wireless services, and that trend is forcing some airport managers to rethink their wireless strategies.

Greater Rochester Int'l Economizes Emergency Operations Center Construction

Approximately 150 people packed the new airport emergency operations center (AEOC) at the Greater Rochester International Airport (ROC) during an emergency exercise tabletop drill in June 2011. The more spacious facility was a vast improvement over the tiny multipurpose room in the main terminal that formerly served as the airport's emergency command post.

The Unbreakable Bond: Airports & Airlines

Airports and airlines have one of the most important, naturally symbiotic partnerships within the aviation industry. Airports exist mostly because of airlines, and our working bond must be trustworthy and strong. All commercial airports are tied to the fate of the airlines they serve. The chicken in this analogy definitely came before the egg. However, within this symbiotic relationship is a business relationship first...

Paulding Northwest Prevails After Spring Tornado

Less than two years after Paulding Northwest Atlanta Airport (PUJ) officially opened its terminal doors, airport director Blake Swafford is leading the charge to reconstruct the "greenfield" general aviation facility that was destroyed by an EF3 with winds in excess of 165 mph.

Restoration & Renovation Lambert Rebuilds After Suffering Direct Tornado Strike

Last April, the Lambert-St. Louis International Airport (STL) took a hard shot to the chin when an EF4 tornado ripped through its historic domed concrete terminal, leaving a mass of destruction in its wake. But what could have been a knockout punch instead inspired a hard-fought battle to survive and improve.

Van Nuys Airport Achieves Zero Noise Impact Designation

After battling noise issues for decades and spending millions of dollars to reduce its impact, Van Nuys Airport (VNY) recently succeeded in establishing a zero noise impact boundary around its Southern California facilities.

Bob Sikes Airport Installs New Fuel-Resistant Asphalt

What began as an ordinary apron rehab at a general aviation facility in the Florida Panhandle ended with all the markings of an industry-changing project.

Anchorage & Kansas City Int'l Take Back Business from Off-Site Vendors

When parking fees account for 40% or more of an airport's total operating revenue, losing market share to independent off-site vendors is no small issue. There are, however, several strategic moves airport operators can make to stay competitive.

Hartsfield-Jackson Orchestrates Activation of New International Terminal

Well before Hartsfield-Jackson International Atlanta Airport (ATL) opened its new Maynard H. Jackson Jr. International Terminal in mid-May, a dedicated team began working to ensure the transition process would be as smooth as possible for both travelers and airport stakeholders.

Pages

FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

The basis to tackle waiting times, move the passengers more smoothly through the airport and leverage customer satisfaction is an accurate and reliable system to measure waiting times.

The 3D sensors and software solutions from Switzerland based Xovis have established as the industry's standard to measure and predict KPIs such as waiting times, process time and passenger throughput. Today, more than 45 international airports in and outside the USA count on Xovis.

During the webinar, Marc Rauch, Managing Director Xovis USA presents the technology of the global market leader in passenger flow monitoring including the following topics:

  • About Xovis
  • Xovis' Passenger Flow Measurement System
  • Technology and capabilities
  • Use Cases
  • Discussion

View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

Featured Video

Fort Lauderdale-Hollywood Int'l Installs Virtual Ramp Control System

Fort Lauderdale-Hollywood Int'l Installs Virtual Ramp Control System
Just as NASA has a Mission Control room to monitor spacecraft, Fort Lauderdale-Hollywood International (FLL) has a ramp control room to track aircraft in non-movement areas. Earlier this year, the airport installed a high-tech system that is especially valuable for monitoring and managing aircraft in areas outside of the visual field of air traffic controllers.

Toronto Pearson Int'l Extends Self-Service Surge to Checked Baggage

Toronto, Pearson Int'l
With 46 self-service bag drops operating in its terminals as of mid-October, Toronto Pearson International (YYZ) is on the fast track to expediting the check-in process for passengers flying out of Canada's biggest and busiest airport. Since YYZ debuted its first self-service bag drop stations in January 2016, travelers have chosen the automated option more than 3 million times.

Vancouver Int'l Relights Apron With Dimmable LED System

Earlier this year, Vancouver International Airport (YVR) flipped the switch on its new all-LED apron lighting system, the largest apron LED installation in Canada. The approximately $2.5 million ($1.97 million U.S.) lighting system also features an adaptive dimming system based on gate usage, a first among North American airports.

Charleston Int'l Completes Taxiway Improvements

As a joint-use airport, Charleston International (CHS) serves a diverse mix of traffic. On any given day, the South Carolina airfield accommodates a variety of commercial airliners and U.S. Air Force aircraft, including mammoth C-17 transporters. It also has enough general aviation traffic to support two fixed-base operators and is home to Boeing's only final assembly plant for the 787 Dreamliner outside of Everett, WA. The unique blend of traffic at CHS is evident whenever a new Dreamliner taxis by the main terminal for a test flight or ground evaluation, and passengers in the boarding lounges buzz with excitement.

Bult Field Puts Drone Technology to the Test for Wildlife Management

"Why did the chicken cross the road?" is always good for some giggles on the schoolyard. But it's no laughing matter when a deer, coyote or goose crosses a runway or flightpath to get to the other side. In the most serious cases, it can be a matter of life or death.

Highest-Elevation Airport in U.S. Adds New Deicing Pad

After overcoming space constraints, geological challenges and complications associated with high altitude, Telluride Regional Airport (TEX) in Colorado is thrilled to have a new $7 million deicing pad ready to boost operational efficiency again this winter.

Traffic Growth Prompts Airfield Investments at Billy Bishop Airport

Last year, Billy Bishop Toronto City Airport (YTZ) served 2.7 million travelers-quite a jump from just 25,000 passengers in 2005. PortsToronto, which owns and operates the Ontario airport, has invested in several upgrades to meet the growing demand. Improvement projects began on the landside and are now migrating to the airfield.



# # #
 

# # #