Oranjestad, Aruba – Aruba Airport Authority N.V. (AAA), in partnership with U.S. Customs and Border Protection (CBP) and iProov, is pleased to announce that Enhanced Passenger Processing (EPP) is now live at Aruba’s U.S. Pre-Clearance facility. After completing hardware installation earlier this week, CBP began processing U.S. citizens using EPP on Tuesday.
EPP brings a modern, biometric departure experience designed to make the Pre-Clearance process faster, smoother, and more efficient. Already in use at airports such as Orlando International Airport (MCO) and Dublin Airport, EPP securely verifies traveler identity in seconds, reducing wait times and creating a more seamless flow for departing U.S. citizens returning home.
How EPP Works
Through a brief facial biometric scan, EPP matches a traveler to their passport biometric credentials and CBP’s Traveler Verification Service (TVS), eliminating the need to present a physical passport unless additional review is required.
Key benefits include:
-
Quick biometric verification matching a traveler’s face to their passport in seconds
-
Group-friendly processing, accommodating families & children
-
Brief interaction with a CBP officer, followed by direct access to the departure gate
-
Reduced queue times, giving passengers more time to enjoy their final moments in Aruba
-
EPP requires no application and is automatically available to U.S. citizens departing Aruba
The introduction of Enhanced Passenger Processing is a timely and important milestone, helping us deliver a smoother and more efficient departure experience for U.S.-bound travelers, especially as we navigate the construction phases of our Gateway 2030 expansion,” said Jurgen Benschop, Chief Operations Officer at Aruba Airport Authority N.V. “Together with our partners, we remain committed to innovation and service excellence, and we appreciate our passengers’ patience as we continue building a more modern and efficient airport for the future.
“We are pleased to bring Enhanced Passenger Processing to Aruba,” said Wendell A. Roberts, Port Director, CBP Aruba Pre-Clearance. “The technology strengthens security while offering a modernized, expedited departure experience for U.S. citizens returning home.”
“We are delighted to partner with Aruba Airport Authority and CBP to bring EPP to Aruba’s U.S. Preclearance site,” said Andrew Bud, founder and CEO, iProov. “This deployment improves operational efficiency and ensures a fast and relaxed border entry into the United States, allowing departing U.S. visitors, including families and those requiring assistance, more time to enjoy the beautiful island.”
With the majority of Aruba’s visitors originating from the United States, the launch of EPP marks an important step in elevating the overall travel experience and strengthening operational efficiency at the airport. By streamlining the Pre-Clearance process and reducing wait times, EPP helps create a smoother journey for departing U.S. travelers. This enhanced flow improves the passenger experience and supports our continued efforts to optimize airport operations during peak travel periods.
About AUA Airport
About AUA Airport AUA Airport is one of the busiest airports in the Caribbean region, with more than 24 different airlines operating into Aruba contributing to processing more than 3.2 million passengers per year and providing air service to 31 cities and 45 non-stop destinations worldwide. AUA Airport’s markets served comprise of 73% from the United States & Canada, 18% from Latin America, 4% from Europe, and 5% from Dutch Caribbean. AUA Airport attributes this to the island’s stable economic and political climate, hospitable and multilingual population, and safe environment. AUA Airport’s aspiration is to become one of the most Sustainable, Safe, and Future Proof airports of the Latin America & Caribbean region, providing a trusted workplace, modern airport facilities, and excellent customer service which reflects Aruban hospitality, contributing to a prosperous future for Aruba.
