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2022 Charlotte Douglas International Airport Report of Achievement
Giving back to the community is central to what Charlotte Douglas International Airport and its operator, the City of Charlotte Aviation Department, is about, and last year was no different.
Throughout 2022, while recovering from the COVID-19 pandemic, we continued our efforts to have a positive impact on the Charlotte community. Of particular note, we spent the year sharing stories of how Connections Don't Just Happen at the Terminal - from creating homeownership and employment opportunities to supporting economic growth through small-business development and offering outreach programs to help residents understand the Airport better.
This whitepaper highlights the construction projects, initiatives, programs and events that validate Charlotte Douglas as a premier airport.
Download the whitepaper: 2022 Charlotte Douglas International Airport Report of Achievement.
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Airport Industry Headlines
- A Festive Thank You from America’s Friendliest Airport®
- San Diego International Airport Reaches Post-Pandemic Milestone, Anticipates Busy Thanksgiving Holiday Travel Week
- Vancouver International Airport Deploys Quanergy 3D LiDAR Solution to Improve Passenger Journey
- Fort McMurray Airport Authority Announces New Board Chair
- Woolpert Celebrates Completion of $15M Runway Extension at Indianapolis Executive Airport
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Airside Projects
- New Apron Lighting Resolves Glaring Issues at Dallas Love Field
- Florida’s Statewide Markings Program Evolves
- Lincoln Airport Takes Creative Route to Adding New Leisure Service
- New Taxiway at Myrtle Beach Int’l Improves Airfield Safety, Frees Space for Terminal Expansion
- Tampa Int’l Plots New Course to Enhance Airfield Safety
Baggage Projects
- Columbia Metropolitan Upgrades Baggage System and Ticketing Lobby
- Long Beach Airport Adds Permanent Checked Baggage Inspection System and Improves Ticketing Building
- New Concourse at Phoenix Sky Harbor Features Advanced Baggage Handling System
- New Baggage System at Orlando Int’l Features Individual Totes and Upper-Level Claim Area
- Experience Pays Off in Fourth Baggage Inspection System Project at Fort Lauderdale Int’l
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Cargo Projects
- Spokane Int’l Builds Rail-Truck Facility on Surplus Land
- Halifax Stanfield Builds Cargo Park With Cold Chain Capabilities
- Extensive Cargo Growth at Cincinnati Int’l Boosts Revenues, Diversifies Business Base
- FedEx Expands at Ontario Int’l to Support Growing E-Commerce Demand
- Winnipeg Int’l Adds Multiuse Facility to Enhance Cargo Operations
Concessions/Retail Projects
- Digital Storefronts Drum Up Support for Airports
- New Beauty Concept Store at JFK Int’l Caters to Style-Conscious Passengers
- Albuquerque Sunport Adds More Local Flavor
- New Concessions Option at Indianapolis Int’l Showcases Hoosier-Grown Specialties
- Luxe Common-Use Lounge is Becoming a Fixture at Fort Lauderdale Int’l
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Emergency Operations Projects
- Decatur Airport Builds New Facility for Firefighting and Maintenance Teams
- Naples Airport Recovers After Hurricane Ian’s Saltwater Storm Surge
- Sacramento Int’l Builds Bigger, Better Fire and Rescue Station
- Hybrid Fire Station at San José Int’l Provides Emergency Services for Airport and Surrounding Area
- New Facility at Coastal Carolina Regional Consolidates ARFF Ops, Boosts Efficiency
Environment/Sustainability Projects
- Toronto City Airport Leads the Move to Fluorine-Free Firefighting Foam
- New Noise Technology System at Minneapolis-St. Paul Int’l Earns Patent
- Martha’s Vineyard Airport Tests Underground Filtration for PFAS Contamination
- Santa Maria Airport Takes Common Sense Approach to PFAS Testing
- Philadelphia Int’l Follows Envision Program for Major Taxiway Rehab
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Fuel Operations Projects
- Centennial Airport is Leading the Way With Unleaded Avgas
- Truckee Tahoe Airport Goes All-in on Sustainable Aviation Fuel
- St. Louis Int’l Removes All Underground Fuel Tanks
- Expanded Fuel Station Meets Heavy Demand at Greenville-Spartanburg Int’l
- Nueces County Airport Installs New Fuel Tanks and Dispensing Station
General Aviation Projects
Ground Support Projects
- Exterior Jet Bridge Coating Saves Energy, Increases Passenger Comfort at Harry Reid Int’l
- O’Hare Moves Aircraft Deicing From Gates to High-Tech Centralized Facility
- Ground Power Upgrades in the Works at Newark Int’l
- Long Beach Airport & Airline Partners Phase Out Fossil Fuels for Ground Support Equipment
- Columbus Int’l Installs System to Tighten Accountability & Efficiency of Ground Transportation Providers
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Hangar Projects
IT/Communications Projects
- Virtual Ramp System at Kansas City Int’l Provides 360-Degree View of Airfield
- Interactive Web Page Offers Planning Tools for Memphis Int’l Travelers
- Seattle-Tacoma Int’l Invests in Data Management Upgrade
- Philadelphia Int’l is Updating - and Monetizing - Its Information Technology Network
- LaGuardia and Toronto Pearson Int’l Leverage Passenger Tracking Software to Manage Queues, Improve Flow
Landside Development Projects
Operations Projects
- Airports Reap the Benefits of Cooperative Purchasing
- Pittsburgh Int’l Adds On-Site Childcare Center
- Early ORAT Process Helps Des Moines Int’l Create Plan for Opening Day Success
- Seattle-Tacoma Int’l Emphasizes Compassion Regarding Homeless People in Terminal
- Baltimore/Washington Int’l Updates Concourse D With Custom Ceiling and New HVAC System
Parking Projects
- Flagstaff Pulliam Implements Paid Parking Program
- New 7-Level Garage Increases Parking Capacity and Convenience for Customers
- Regina Int’l Optimizes Parking with 24/7 Call Center and On-site Customer Service Reps
- Canyonlands Regional Upgrades its Parking Payment/Collections System
- Los Angeles Int’l Adds New Economy Parking Facility
Passenger Transport Projects
- Inductive Charging for Electric Shuttles
- Winnipeg Int’l Launches Self-Driving Wheelchair Service
- Long-Awaited Rail Extension Is Just the Ticket to Spur Growth at Washington Dulles
- Deeper Partnerships Yield Additional Advertising Revenue at Ontario Int’l
- Bradley Int’l Builds New Ground Transportation Center
Runway/Ramp Projects
- Round-the-Clock Work Helps Cheyenne Regional Finish Paving Project On Time
- Finish Line in Sight at St. Louis Lambert Int’l
- Pangborn Memorial Readies for Bigger, Greener Future With Apron Expansion
- San Francisco Int’l Expedites Project to Repave Runway and Replace Lighting
- Toronto Pearson Int’l Sees Benefits of Runway Rehab Project
Security Projects
- Miami Int’l Tests Perimeter Intrusion Detection and Deterrence Technologies
- New Terminal Connector/TSA Checkpoint Eliminates Passenger Flow Problems at Lehigh Valley Int’l
- Philadelphia Int’l Installs Biometric Facial Recognition at 25 Gates
- Miami Int’l Serves as TSA Test Site for Technologies to Help Detect Drones
- Phoenix Sky Harbor Pioneers Field Assessment of TSA Mobile ID
Terminal Projects
- MidAmerica Airport Expands, Renovates to Meet Passenger Growth
- O’Hare Unveils Larger, More Modern Terminal 5
- Barkley Regional Replaces Outdated Terminal With New Facility Packed With Upgrades
- Kennedy Int’l Begins $19 Billion Transformation by Revamping Terminal 8
- New Terminal Brings Columbia Regional Up to Date
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