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Airports Use Decorative Flooring to Create Sense of Place
Airports Use Decorative Flooring to Create Sense of Place
When Pensacola International (PNS) and Valley International (VIA) replaced flooring in their respective facilities, the two airports selected different materials; but both chose colors and patterns that portray their local Gulf Coast water and landscapes.
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Innovation Lab at San Diego Int’l Tests Potential Parking Solutions
Innovation Lab at San Diego Int’l Tests Potential Parking Solutions
In search of answers to common parking challenges, San Diego International Airport (SAN) is fostering the development of several prospective solutions in its own in-house accelerator lab.
READ MORE
Oakland Int’l Using Dual-Technology Scanner for Employee Screening
Oakland Int’l Using Dual-Technology Scanner for Employee Screening
Oakland International Airport (OAK) is one of the first U.S. airports to deploy a dual-technology scanner to screen employees working in secure environments. In May 2018, the California airport began using an Edge scanner from Evolv Technology.
READ MORE
Miami Int’l Builds Multi-Sensory Room for Children With Autism
Miami Int’l Builds Multi-Sensory Room for Children With Autism
Winding through busy terminals, waiting in security lines and enduring flight delays are just a few stressful facts of life for air travelers. Imagine, however, navigating these challenges while traveling with a child who has autism and is extremely sensitive to sights, sounds and physical touch.
READ MORE
Eugene Airport Sets Ambitious Master Plan
Eugene Airport Sets Ambitious Master Plan
Many airports create master plans for future development, but the roadmap recently commissioned by Eugene Airport (EUG) in Oregon takes the process to an entirely new level.
READ MORE
JFK Terminal 4 Creates Buzz With Interactive Social Media Events
JFK Terminal 4 Creates Buzz With Interactive Social Media Events
Customer engagement in Terminal 4 at John F. Kennedy International Airport (JFK) is taking another social/digital turn, this time in the form of billboard-size mosaics created with thousands of photos from passengers and airport staff.
READ MORE
Falls Int’l Builds New Terminal to Welcome International Passengers
Falls Int’l Builds New Terminal to Welcome International Passengers
After 10 years in the making, the city of International Falls, MN, recently debuted a fully rebuilt airport terminal to greet passengers travelling through the small community on the U.S./Canada border. Falls International Airport (INL) now includes a new U.S.
READ MORE
Wilmington Air Park Welcomes Amazon as New Tenant
Wilmington Air Park Welcomes Amazon as New Tenant
The landscape at Wilmington Air Park (ILN) in south-central Ohio has been changing steadily for the last few years, and the various airfield and landside improvements are beginning to pay big dividends.
READ MORE
Northern Ontario Airports Transition to Digital Safety Management System
Northern Ontario Airports Transition to Digital Safety Management System
A network of nearly 30 remote airports in Northern Ontario recently took a giant step into the digital age by transitioning from paper records and fax communications to a web-based safety management system (SMS).
READ MORE
Halifax Int’l Doubles Checkpoint Throughput, Adds Space for Concessions & Airlines
Halifax Int’l Doubles Checkpoint Throughput, Adds Space for Concessions & Airlines
When Halifax Stanfield International (YHZ) recently expanded its security checkpoint, the Nova Scotia airport leveraged the associated construction process by dovetailing additional projects to add space for airline operations and new passenger concessions.
READ MORE
Los Angeles Int’l Improves Indoor Air Quality for Customers & Staff
Los Angeles Int’l Improves Indoor Air Quality for Customers & Staff
With nearly 2,000 takeoffs and landings every day, Los Angeles International Airport (LAX) is keenly aware of the impact airplane exhaust from the tarmac can have on customers and employees inside the terminal.
READ MORE
Express Curbsides at Tampa Int’l Will Allow Millions of Passengers to Bypass Ticketing/Baggage Lobby
Express Curbsides at Tampa Int’l Will Allow Millions of Passengers to Bypass Ticketing/Baggage Lobby
Prompted by heavy traffic caused by vehicles dropping off and picking up passengers during peak travel times, Tampa International Airport (TPA) is overhauling its curbside operations.
READ MORE
San Diego Int’l Rehabs Sole Runway 2,200 Feet at a Time
San Diego Int’l Rehabs Sole Runway 2,200 Feet at a Time
As the busiest single-runway airport in North America, San Diego International (SAN) must plan and execute any airfield work with precision and efficiency. The recent full-length rehabilitation of its 9,401-foot runway was an especially critical project.
READ MORE
Raleigh-Durham Int’l Makes Parking a Priority With New Online Reservation System
Raleigh-Durham Int’l Makes Parking a Priority With New Online Reservation System
As airports throughout the U.S. wrestle with growing passenger volume and heightened security concerns, parking sometimes takes a backseat. Not so at Raleigh-Durham International (RDU).
READ MORE
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Airports Use Decorative Flooring to Create Sense of Place

Airports Use Decorative Flooring to Create Sense of Place
When Pensacola International (PNS) and Valley International (VIA) replaced flooring in their respective facilities, the two airports selected different materials; but both chose colors and patterns that portray their local Gulf Coast water and landscapes.

Innovation Lab at San Diego Int’l Tests Potential Parking Solutions

Innovation Lab at San Diego Int’l Tests Potential Parking Solutions
In search of answers to common parking challenges, San Diego International Airport (SAN) is fostering the development of several prospective solutions in its own in-house accelerator lab. Concepts in the works range from a cloud-based valet services app to an online booking platform that allows parkers to rent out their vehicles while they are traveling.

Oakland Int’l Using Dual-Technology Scanner for Employee Screening

Oakland Int’l Using Dual-Technology Scanner for Employee Screening
Oakland International Airport (OAK) is one of the first U.S. airports to deploy a dual-technology scanner to screen employees working in secure environments. In May 2018, the California airport began using an Edge scanner from Evolv Technology. The equipment combines the screening properties of traditional metal detectors with the nonmetallic screening abilities of millimeter wave equipment, the newest scanners used by TSA at most U.S. airports.

Miami Int’l Builds Multi-Sensory Room for Children With Autism

Miami Int’l Builds Multi-Sensory Room for Children With Autism
Winding through busy terminals, waiting in security lines and enduring flight delays are just a few stressful facts of life for air travelers. Imagine, however, navigating these challenges while traveling with a child who has autism and is extremely sensitive to sights, sounds and physical touch.

Eugene Airport Sets Ambitious Master Plan

Eugene Airport Sets Ambitious Master Plan
Many airports create master plans for future development, but the roadmap recently commissioned by Eugene Airport (EUG) in Oregon takes the process to an entirely new level. The extensive document analyzes, justifies and phases significant facility improvements to accommodate the fast-growing demand for increased air service in the Eugene community. The plan took 22 months to prepare, and the guideposts it contains are designed to help the airport move forward for decades.

JFK Terminal 4 Creates Buzz With Interactive Social Media Events

JFK Terminal 4 Creates Buzz With Interactive Social Media Events
Customer engagement in Terminal 4 at John F. Kennedy International Airport (JFK) is taking another social/digital turn, this time in the form of billboard-size mosaics created with thousands of photos from passengers and airport staff. It’s all part of an ongoing series of interactive guest-driven marketing campaigns sponsored by luxury traveler retailer DFS Group.

Falls Int’l Builds New Terminal to Welcome International Passengers

Falls Int’l Builds New Terminal to Welcome International Passengers
After 10 years in the making, the city of International Falls, MN, recently debuted a fully rebuilt airport terminal to greet passengers travelling through the small community on the U.S./Canada border. Falls International Airport (INL) now includes a new U.S. Customs and Border Patrol area, TSA screening lane, National Weather Service office and the facility’s first jet bridge. Given the area’s cold winter weather, a large fireplace is proving to be a popular feature of the new 25,000-square-foot, single-gate terminal.

Wilmington Air Park Welcomes Amazon as New Tenant

Wilmington Air Park Welcomes Amazon as New Tenant
The landscape at Wilmington Air Park (ILN) in south-central Ohio has been changing steadily for the last few years, and the various airfield and landside improvements are beginning to pay big dividends. On June 26, e-commerce giant Amazon opened a new package sorting facility at the 1,900-acre aviation and logistics business park.

Northern Ontario Airports Transition to Digital Safety Management System

Northern Ontario Airports Transition to Digital Safety Management System
A network of nearly 30 remote airports in Northern Ontario recently took a giant step into the digital age by transitioning from paper records and fax communications to a web-based safety management system (SMS). The electronic switch is significant, as most of the airports serve First Nations and Indigenous communities that lack year-round road access to the rest of the province.

Halifax Int’l Doubles Checkpoint Throughput, Adds Space for Concessions & Airlines

Halifax Int’l Doubles Checkpoint Throughput, Adds Space for Concessions & Airlines
When Halifax Stanfield International (YHZ) recently expanded its security checkpoint, the Nova Scotia airport leveraged the associated construction process by dovetailing additional projects to add space for airline operations and new passenger concessions. Crews completed the security enhancements last spring and the other expansions this summer.

Los Angeles Int’l Improves Indoor Air Quality for Customers & Staff

Los Angeles Int’l Improves Indoor Air Quality for Customers & Staff
With nearly 2,000 takeoffs and landings every day, Los Angeles International Airport (LAX) is keenly aware of the impact airplane exhaust from the tarmac can have on customers and employees inside the terminal.

Express Curbsides at Tampa Int’l Will Allow Millions of Passengers to Bypass Ticketing/Baggage Lobby

Express Curbsides at Tampa Int’l Will Allow Millions of Passengers to Bypass Ticketing/Baggage Lobby
Prompted by heavy traffic caused by vehicles dropping off and picking up passengers during peak travel times, Tampa International Airport (TPA) is overhauling its curbside operations. The strategy: express curbsides that provide departing passengers with only carry-on bags a direct path to TSA checkpoints and airline gates—no stops at the ticketing/check-in lobby required.

San Diego Int’l Rehabs Sole Runway 2,200 Feet at a Time

San Diego Int’l Rehabs Sole Runway 2,200 Feet at a Time
As the busiest single-runway airport in North America, San Diego International (SAN) must plan and execute any airfield work with precision and efficiency. The recent full-length rehabilitation of its 9,401-foot runway was an especially critical project.

Raleigh-Durham Int’l Makes Parking a Priority With New Online Reservation System

Raleigh-Durham Int’l Makes Parking a Priority With New Online Reservation System
As airports throughout the U.S. wrestle with growing passenger volume and heightened security concerns, parking sometimes takes a backseat. Not so at Raleigh-Durham International (RDU). The North Carolina airport recently introduced a new $7 million system to make parking easier and faster for customers.

British Airways Performs Sweeping Renovation of JFK Terminal 7 to Enhance Passenger Experience

British Airways Performs Sweeping Renovation of JFK Terminal 7 to Enhance Passenger Experience
British Airways’ $64 million renovation of Terminal 7 at John F. Kennedy International Airport (JFK) represents a premium upgrade—and not just for premium passengers. The changes are tangible for more than 150,000 customers who travel through the terminal every month.

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Featured Video

Ford Int’l Takes Action to Manage Potential Environmental Impacts of Firefighting Foam

Ford Int’l Takes Action to Manage Potential Environmental Impacts of Firefighting Foam
In 2016, dozens of U.S. communities were hit with alarming news: Harmful chemicals from a large family of man-made compounds known as PFAS (short for per- and poly-fluoroalkyl substances) had been found in their drinking water. In fact, a nationwide groundwater study detected PFAS-contaminated drinking water in 43 states.

El Paso Int’l Creates Airport Neighborhood With Paved Walkways, Lighting & Landscaping

El Paso Int’l Creates Airport Neighborhood With Paved Walkways, Lighting & Landscaping
Walkability is a buzzword usually associated with city planning; and curb appeal is typically an issue for real estate agents. Both, however, are now key features at El Paso International (ELP). The West Texas airport is completing an $11 million exterior renovation that links its terminal to nearby restaurants and onsite hotels via paved walkways. Improving passenger drop-off/pickup areas and upgrading exterior landscaping and lighting are other primary projects.

O’Hare Combines Public Parking, Shuttles, Mass Transit & Rental Car Operations Into One Facility

O’Hare Combines Public Parking, Shuttles, Mass Transit & Rental Car Operations Into One Facility
Chicago O’Hare International Airport (ORD) is phasing in a new approach to managing ground transportation. Its new Multi Modal Facility brings together rental car operations, public parking, airport shuttles and bus stops—all in the same 2.6-million-square-foot complex. Moreover, the new facility is a short walk to/from an existing station for the region’s commuter train system.

Scottsdale Airport Opens New Aviation Business Center

Scottsdale Airport Opens New Aviation Business Center
Last November, Scottsdale Airport (SDL) inaugurated its Aviation Business Center, the centerpiece of a $27 million redevelopment project that also includes a veterans memorial and two new hangars. The 23,800-square-foot building replaces SDL’s outdated, underutilized terminal built in 1968.

Salt Lake City Int’l Tests Designs & Components for Redevelopment Program

Salt Lake City Int’l Tests Designs & Components for Redevelopment Program
Salt Lake City International (SLC) is using several full-scale mockups to ensure that even minute details of key components for its $3.6 billion redevelopment program yield the best results possible.

Measles Outbreak Underscores Importance of Communicable Disease Response Plans

Measles Outbreak Underscores Importance of Communicable Disease Response Plans
As confirmed reports of measles continue to emerge in pockets throughout the United States, airport operators throughout the country face the prospect of receiving contagious passengers and visitors.

Airports, Car Rental Agencies Join Forces to Recruit Disadvantaged Suppliers

Airports, Car Rental Agencies Join Forces to Recruit Disadvantaged Suppliers
Lynn A. Boccio, vice president of Strategic Business & Diversity Relations for Avis Budget Group, distinctly remembers picking up a call from a then-unknown airport colleague just before the 2016 Airport Minority Advisory Council (AMAC) Conference.

FREE Webinars

Xovis USA

 

RECORDED: Thursday August 31st, 2017 at 11:00 am EDT

Long waiting times make airports look bad and upset passengers. Even worse, long queues make airports lose money; people that wait more, spend less.

The basis to tackle waiting times, move the passengers more smoothly through the airport and leverage customer satisfaction is an accurate and reliable system to measure waiting times.

The 3D sensors and software solutions from Switzerland based Xovis have established as the industry's standard to measure and predict KPIs such as waiting times, process time and passenger throughput. Today, more than 45 international airports in and outside the USA count on Xovis.

During the webinar, Marc Rauch, Managing Director Xovis USA presents the technology of the global market leader in passenger flow monitoring including the following topics:

  • About Xovis
  • Xovis' Passenger Flow Measurement System
  • Technology and capabilities
  • Use Cases
  • Discussion

View an archived version of this session in its entirety: 

View full webinar:  Tackle Waiting Times in 3D - (Flash)
View full webinar:  Tackle Waiting Times in 3D - (MP4 video) 
Listen as Podcast: Tackle Waiting Times in 3D - (podcast)

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Minneapolis-St. Paul Int’l Breaks Down Language Barriers
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