The new lounge at JFK T4 brings passengers an elevated world-class experience and an authentic sense of New York City, from culinary delights to design and ambiance
Queens, New York – July 7, 2025 – JFKIAT – the operator of Terminal 4 at John F. Kennedy International Airport – introduced the Capital One Lounge to JFK T4 in partnership with Capital One and TAV Operation Services. The newest addition to T4’s extensive portfolio of unique and world-class experiences is Capital One’s largest airport lounge to date and officially opened to travelers on June 19.
The Capital One Lounge – JFK T4’s third credit card membership lounge and Capital One’s flagship lounge location – joins the premium lounge collection which already includes the Delta One Lounge, Delta Sky Club, the Chase Sapphire Lounge by The Club with Etihad Airways, Emirates Lounge, the Air India Maharaja Lounge, and Virgin Atlantic Clubhouse. As T4 undergoes a $1.5B transformation, JFKIAT has continued to curate dining, shopping, and lounge experiences to elevate its best-in-class passenger experience.
“Designed to meet the needs of modern travelers, the opening of the Capital One Lounge echoes our deep commitment to elevating offerings for our airline partners’ premium passengers and enhancing Terminal 4’s overall experience,” said Roel Huinink, Chief Executive Officer of JFKIAT. “From the locally-inspired food and beverage options to the beautifully curated design that captures the essence of New York City, every detail was carefully evaluated to provide guests with convenience, comfort, and a true sense of place. We’re proud to partner with Capital One and TAV Operation Services to offer this exceptional new space that elevates hospitality at T4 and delivers the seamless, world-class travel experience our passengers deserve.”
Located on Level 3 of T4’s Retail Hall near the B Gates, the Capital One Lounge immerses guests in the flavors and culture of New York City through iconic local partners, including Ess-a-Bagel, Murray’s Cheese, Bean & Bean Coffee Roasters, TALEA Beer Co., Death & Co., and more.
The lounge also balances form and function with destination-inspired design elements, where guests can discover a blend of architectural sophistication and artistic expression. From silkscreens and sculptures to works on wood and canvas, more than 40 original artworks from New York-based artists are on display.
“We are excited to partner with Capital One and JFKIAT in bringing the Capital One Lounge to life – a space that reflects our shared vision of delivering a seamless, world-class travel experience” said Aude Ferrand, TAV Airports CCO and TAV Operation Services CEO. “Designed with the travelers’ needs and expectations in mind, this lounge offers an experience defined by its modern, airy atmosphere, comprehensive amenities, and attentive service. We are particularly happy to extend our partnership with Capital One to JFK. Our operational experience across 21 countries – from Chile to Japan and France- combined with our brand portfolio, including Primeclass and Extime is key in tailoring premium, end-to-end travel hospitality and loyalty solutions.”
The lounge’s debut is one of the latest additions to T4’s commercial program as the terminal continues its transformation, following the launch of JFKIAT’s North Star initiative, aimed at reimagining and enhancing every facet of the terminal experience while elevating the human experience at T4. The initiative includes redefining its commercial offerings, enhancing and aligning its hospitality culture across the entire terminal, elevating the terminal ambiance with elements of design, launching new elements of the terminal’s acclaimed Arts & Culture program, and more. Taken together, these components of JFKIAT’s strategic plan will evolve every aspect of T4 to stand as a truly world-class air terminal, achieving the Port Authority’s larger vision for JFK Airport.
This new addition builds on JFKIAT’s commitment to hospitality and innovation, with the lounge welcoming airline guests and offering them convenience, elevated amenities, and exceptional service in an environment that honors New York’s dynamic spirit.
About JFKIAT
JFK International Air Terminal, LLC. (JFKIAT) is the operator of Terminal 4 at John F. Kennedy International Airport, one of the most active air terminals in the New York area, serving 22 international and domestic airlines with an annual passenger volume of more than 27 million travelers in 2024. In 2017 Terminal 4 became the first existing airport terminal in the U.S. to receive LEED Gold certification by the United States Green Building Council (USGBC) for operations and maintenance, and in 2022 it became the first air terminal in the U.S. to receive Platinum recognition for pre-existing air terminals. The terminal’s expansive Retail Hall offers an unparalleled experience for travelers with a wide range of food and beverage and retail options, from chic to upscale and from convenience stores, to electronics, accessories, and gifts. Terminal 4 was the first air terminal in North America operated by a private management company. JFKIAT’s managing member is Schiphol USA Inc., a U.S. affiliate of Royal Schiphol Group.
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About TAV Operation Services
A subsidiary of TAV Airports, TAV Operation Services is among the world’s leading airport hospitality providers, combining deep industry expertise with operational excellence. With over a decade of experience in the travel and aviation sector, the company is a trusted partner to global brands, offering comprehensive lounge management and end-to-end premium airport services.
Operating in 21 countries from Chile to Japan, including the USA, Europe, Türkiye, and Central Asia -TAV Operation Services delivers a diverse portfolio of premium end-to-end travel and loyalty solutions through its flagship brands: Primeclass, Extime Lounge, HelloSky, TAV Passport and LoungeMe.
The company has built strong partnerships with leading airlines, financial institutions, and airport operators, delivering over 100 guest-centric services —from lounge management to meet & greet, fast track, porter, and airport transfers—across a network of 400 lounges worldwide.
With a clear focus on service excellence, sustainability, and digital innovation, TAV Operation Services continues to redefine the airport experience -making travel more seamless, connected, and memorable for today’s modern traveller.
