17th July, 2025. No1 Lounges Ltd, a Swissport ALD Ltd company, is proud to announce the opening of two new airport lounge locations: My Lounge at Terminal 3, London Heathrow Airport and a new No1 Lounge at Jersey Airport. These openings mark an exciting step in No1 Lounges’ ongoing mission to provide passengers with exceptional, choice-led pre-flight experiences. Both lounges are part of a broader growth strategy being driven by co-owner Airport Dimensions, global specialists in delivering airport experiences.
My Lounge lands at London Heathrow airport
The latest addition to the No1 Lounge portfolio, My Lounge has officially opened its doors at Heathrow Terminal 3, expanding the lounge offering across the terminal as part of the firm’s wider portfolio. The new space is opening hot on the heels of recent Clubrooms and No1 Lounge launches also at Heathrow. Originally launched as the award-winning Club Aspire lounge, the space has been entirely redesigned and rebranded as today’s My Lounge, offering the widely popular modern and relaxed My Lounge experience that travellers recognise and enjoy.
With a capacity of 112 seats, the open-plan My Lounge is designed to meet increased demand for lounge access and the growing popularity of the My Lounge offering. The space is purposefully designed to meet the needs of the modern traveller, providing a stylish and informal alternative to the traditional airport lounge experience. Guests are free to relax, socialise or simply switch off before they fly in an environment that prioritises comfort, flexibility and choice.
A generous self-serve menu is on offer throughout the day, featuring a selection of hot and cold nibbles, indulgent sweet treats, and the ever-popular pancake machine. For those seeking something more substantial, a range of bistro-style dishes are also available. The fully stocked bar serves a carefully selected assortment of wines, beers, and premium spirits, alongside soft drinks, juices, and freshly brewed tea and coffee.
The lounge also boasts a range of amenities and services. For entertainment, guests can make use of a dedicated games zone equipped with a PlayStation and arcade table, or retreat to a cosy TV den to catch up on shows, films, or live sports. Practical amenities include high-speed complimentary Wi-Fi, plentiful charging points, accessible toilet facilities, baby-changing areas, and real-time flight information screens.
Welcoming solo adventurers, families, and groups alike, the lounge combines casual seating with vibrant design touches to create a sociable, inclusive, and effortlessly modern atmosphere – a perfect place to unwind before take-off.
While the look and name of the lounge have evolved, the hallmark hospitality, team, and seamless experience continue to define the space. Guests can expect to experience the world-class service and expertise that have positioned Club Aspire as a leader in the industry, recognised with multiple World Travel Awards – including ‘World’s Leading Airport Lounge’ for three consecutive years.
Mark Hardman, Services Manager at Heathrow said: “Heathrow is committed to making every journey better by offering the best possible choice and experience for our passengers. The opening of My Lounge in Terminal 3 is a fantastic addition, providing travellers with an innovative and inviting space to relax and unwind before their flights. This redevelopment by No1 Lounges demonstrates how Heathrow, in collaboration with our partners, is continually evolving to meet the changing needs of our passengers as we look to become an extraordinary airport, fit for the future.”
Jersey Airport welcomes No1 lounge – the brand’s first location outside of the UK
The opening of the new No1 Lounge at Jersey Airport marks a major milestone for No1 Lounges as its first international expansion. Opening its doors on 18th July, the lounge will offer the signature No1 Lounge experience. Guests can expect a stylishly designed, contemporary space focused on comfort and choice, providing comfortable seating for 148 guests and complete with a bistro-style dining offering.
Paying homage to the island’s iconic pergolas, trellises, arbours, and greenhouses, the lounge has been carefully designed with architectural elements and Jersey Limestone to reflect the character and charm of the island. Standout features include ocean and runway views, with the lounge brought to life by a skilled local construction team from the surrounding area.
This new addition to Jersey Airport will elevate the travel experience with a wide range of amenities for passengers to enjoy before they take off. Guests can expect a seasonal menu including locally sourced produce, alongside buffet-style dining and a fully serviced bar featuring a selection of complimentary alcoholic and non-alcoholic beverages.
Guests can also unwind in a variety of stylish seating areas, from relaxed casual spaces to a refined bar lounge. For entertainment and relaxation, the lounge includes TV zones showcasing sport, films and popular series, as well as tranquil library corners ideal for reading and reflection. Travellers looking to catch up on work before their flight will appreciate dedicated workspaces, private meeting rooms and access to unlimited Wi-Fi and ample charging points, making it easy to stay productive while on the go.
Both lounges are open to all passengers, regardless of airline or ticket class, offering a premium experience for every traveller. Guests can secure access by booking in advance at https://no1lounges.com/. Members of Priority Pass, Lounge Key and DragonPass are also welcome to enjoy the lounge. Access is available through pre-booking or on the day of travel, subject to availability.
Ports of Jersey’s Chief Executive, Matt Thomas, said: “We look forward to opening this new lounge to offer passengers a warm, Jersey welcome where they can relax, work or just enjoy the view before they travel. This is the first phase of a long-term plan to transform Jersey Airport and create smooth and easy travel experiences for all our passengers. This new lounge celebrates Jersey’s unique heritage and identity and creates a relaxing start to customers’ journeys.”
Rami El-Dahshan, Managing Director of No1 Lounges Ltd commented: “The opening of our brand-new No1 Lounge in Jersey, alongside launching My Lounge in Heathrow Terminal 3, marks a major moment for No1 Lounges. Jersey is our first location outside mainland UK since the COVID-19 pandemic, and one of the first to open under our new brand identity. Meanwhile, My Lounge completes our full Heathrow Terminal 3 redevelopment, joining the newly built Clubrooms and refreshed No1 Lounge servery. Together, these launches reflect the strength of our ambition and the continued investment in our guest experience. We know not every traveller wants the same thing. Some are looking for somewhere tailored and indulgent, others want to relax and refuel in a more laid-back space. These latest projects show our commitment to offering lounges with real character, designed with purpose, delivered with flair, and shaped around the people who use them.”
Errol McGlothan, President of Airport Dimensions, EMEA & APAC said: “These latest lounge launches are a clear reflection of our ambition to bring meaningful, high-quality experiences to travellers at every stage of their journey through the airport. Whether it’s through the relaxed social atmosphere of My lounge or the stylish, signature touches of No1 Lounge, we’re committed to meeting evolving passenger expectations while supporting our airport partners with innovative, future-focused solutions. We’re excited to extend our portfolio of lounges with these additions and to continue our working relationship with both Jersey and London Heathrow Airports.”
Notes to Editor
About No1 Lounges Ltd (Swissport ALD)
At No1 Lounges, we believe that travel is a privilege to be experienced and enjoyed by all. Everything we do is thoughtful, purposeful, and designed to make the travel experience better and more enjoyable. Our team’s genuine passion and authentic approach set us apart.
No1 Lounges, a Swissport ALD Ltd company, is an award-winning airport lounge provider. To date, No1 Lounges operates 17 lounges across the UK and channel islands.
About the brand
No1 Lounges is our flagship airport lounge brand, our most widely recognised and trusted. Offering a comfortable and welcoming environment for travellers, our lounges are located in major UK airports, including Heathrow, Gatwick, Luton, and Birmingham. These lounges provide complimentary food and beverages, Wi-Fi, and relaxation areas. No1 Lounges cater to both leisure and business travellers, ensuring a pleasant and convenient pre-flight experience.
No1 Lounges also operates the Clubrooms, My Lounge, and Club Aspire airport lounge
brands.
About Airport Dimensions
Airport Dimensions believes that journeys should be better for the traveler and more profitable to the airport. That’s why the company continuously seeks ways to open new aspects of customer engagement – using a mix of enriching physical experiences and innovative digital services. Airport Dimensions aims to improve the traveler experience at each turn – from comfortable lounges to restful sleep pods, and convenient food ordering to contactless collection of duty free – all while helping airports maximize non-aeronautical revenue opportunities, retain airlines, and become more competitive.
Airport Dimensions operates 87 airport lounges and experiences, including those in development, located across North America, South America, Asia Pacific, the United Kingdom and the Middle East.
Across the network, Airport Dimensions partners with over 50 airports and multiple airline partners to deliver award-winning hospitality experiences to millions of travelers. Most recently, Kyra Lounge was voted Asia Pacific Lounge of the Year 2025 by Priority Pass members, The Club SFO named Best New Passenger Experience 2025 by ACI, Best Lounge Experience 2025 by Airport Experience News, and Best Independent Lounge 2024 by Business Traveler. Club Aspire at LHR was recognised as the World’s Leading Airport Lounge 2024 at the World Travel Awards, while the Chase Sapphire Lounge by The Club at LGA received a Gold award for Overall Airport Lounge at the Travel Weekly Magellan Awards 2024.
Airport Dimensions is a Collinson company.
