The recently reopened Plaza Premium Lounges at Terminal 2 and 5 Departures of London Heathrow is wellprepared
to serve passengers from the lounges’ new airline partners, including Etihad, Finnair, Virgin Atlantic
and Vistara as well as SkyTeam Alliance airlines, to experience Skytrax-winning lounge services, while Plaza
Premium Lounge at Terminal 5 will also host Qatar Privilege Cardholders. Meanwhile, the lounge is open for
all travellers without eligible entitlement at a rate of GBP25 for 2-hour use or GBP65 for 5-hour use.

Guided by Plaza Premium Lounge’s owning company Plaza Premium Group’s “We Care for Your Wellbeing”
principles, the reopened lounges implemented a set of enhanced hygienic protocols to safeguard the health
and wellbeing of all guests and lounge staff members, including but not limited to frequent sanitisation of all
surfaces, provision of hand sanitisers, practice of social distancing, tailored food services manned by staff and
pre-packaged food items at self-serve counters to minimise human contacts.

Guests visiting Plaza Premium Lounges will also be invited to join app-based Smart Traveller, Plaza Premium Group’s Global Airport Reward Programme, via downloading for free on Apple Store and Google Play. New joins will receive a welcome 100 bonus points to unlock a new way of rewarding experiences including 20% off each following visit at Plaza Premium Lounges globally, double points in birthday month, and year-round member benefits.