Industry News

Real-time feedback of airport customers: now mapped to the terminal.

Jan 16, 2022 | News

Corpus Christi, Texas—June, 2023.

AirVote’s powerful reporting shows real-time feedback from airport customers at various locations throughout the terminal. The reports are designed to be run on demand even while presenting to a room full of airport executives. Automatically generated charts answer common business questions and are ready for drilling into the data, by time, location, or problem category.

Our new reporting enhancement takes it to the next level: the response metrics can now be displayed on your airport’s terminal map. It is useful for goal-setting and regular reporting by visualizing trends that may not be apparent from the charts.

The AirVote Open API framework also makes it possible to integrate passenger feedback with the GIS and facility systems used by the airport.

That’s what makes AirVote unique for airports large or small: It is not just a system, but a business solution for real-time feedback of the airport customers.

To learn more, please visit https://air.vote/airports or our local Corpus Christi International Airport use case: https://air-vote.com/en/blog/case-study-corpus-cristi-international-airport/

About AirVote

Founded in 2019, AirVote® (https://air-vote.com) is a location-specific real-time contactless customer feedback platform. Customers provide instant service feedback by scanning QR Smileys™ with their smartphones. All feedback is associated with its precise location for quick action and accurate analytics. The system’s simplicity, reasonable implementation costs, and contactless format made AirVote attractive for clients in various industries and settings.

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  • Paul Bowers

    Experienced Publisher with a demonstrated history of working in the aviation industry. Skilled in Marketing Management, Negotiation, Budgeting, Business Planning, and Operations Management. Strong business development professional with a Bachelor of Business Administration focused in Management from University of Wisconsin-Whitewater.

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Airport Improvement