Cellphones and laptops at the ready, a fair amount of business travelers regularly arrive early at Fort Wayne International Airport (FWA) to squeeze in a few calls or emails before departing. And it always distressed Scott Hinderman, executive director of the Indiana airport, to watch them bypass traditional seating areas and workspaces to huddle in remote corners for some peace and quiet.
After decades of continuous use by commercial and student aircraft, the taxiway parallel to the primary runway at Daytona Beach International Airport (DAB) was exhibiting multiple pavement distresses. The most prominent issues were weathering and longitudinal and transverse cracking. Pavement cores revealed that many of the cracks extended completely through the asphalt.
Despite increasing vaccination rates and decreasing new cases of COVID-19 in the U.S., Mark Duebner realizes that pandemic fears persist, and that a portion of the traveling public remains reluctant to resume once commonplace practices such as shopping.
Until recently, the common-use gates at Eisenhower National Airport (ICT) were a bit like Wichita’s version of the Wild West. The system worked fine when gates were, in fact, open. But when two different airlines wanted to use the same gate, there was no clear way of deciding which had priority.
Well before the coronavirus pandemic intensified demand for contactless transactions, Los Angeles World Airports (LAWA) embarked on a quest to enhance the travel experience at Los Angeles International Airport (LAX) by creating a seamless digital experience from curb to gate.
Airports Council International-North America (ACI-NA) presented its inaugural Watkins Guardian Award to Smith for promoting the growth and evolution of minority- and women-owned businesses and suppliers, while also fostering advancement of civil rights and equal opportunities for all.
From the very onset of the COVID-19 crisis, Los Angeles World Airports has been aggressively pursuing new processes, protocols and technologies to keep Los Angeles International Airport (LAX) clean, healthy and safe for employees, tenants and passengers.
As the world’s busiest airport, Hartsfield-Jackson Atlanta International (ATL) spans more than 7 million square feet of property. Naturally, it takes a lot of supplies and materials to keep the facilities that large running smoothly. Everything from carpeting and trash cans to paper towels and window cleaner is purchased and used in high volume.
When customers roll up to a ticketing counter in a wheelchair or navigate through the concourse tapping a white cane on the floor, airport employees know that they might want extra assistance. It’s far more difficult, however, to identify customers with conditions that are less apparent such as learning difficulties, mental health issues or hearing impairments.
First it was smartphones and smart TVs, then smart cars and watches. What’s next, smart restrooms’ In a word, yes. And Hartsfield-Jackson Atlanta International Airport (ATL) has them. Last summer, ATL became the first facility in the world with a fully connected smart restroom.
Vili Antic, technical analyst at Vancouver International (YVR), sleeps well at night knowing that a cutting-edge public safety and communications system is in place at the British Columbia airport. The system helps coordinate emergency response from ambulance service, firefighters and police officers, and it receives ongoing updates to add coverage and capacity.
In search of answers to common parking challenges, San Diego International Airport (SAN) is fostering the development of several prospective solutions in its own in-house accelerator lab. Concepts in the works range from a cloud-based valet services app to an online booking platform that allows parkers to rent out their vehicles while they are traveling.
Lynn A. Boccio, vice president of Strategic Business & Diversity Relations for Avis Budget Group, distinctly remembers picking up a call from a then-unknown airport colleague just before the 2016 Airport Minority Advisory Council (AMAC) Conference.
When Richmond International Airport (RIC) built its new terminal in 2007, the original budget included funds for an array of state-of-the-art digital displays in the passenger check-in area. However, escalating construction costs and subsequent value engineering resulted in a much different outcome.
A long-term effort to improve service for residents of Northern Maine has ultimately resulted in the award of commercial jet service by a legacy carrier to the recently rebranded Presque Isle International Airport (PQI).
Even during the most bitter winters, the Southern port city of Charleston, SC, seldom experiences a deep freeze. But last winter proved to be a major exception. Winter Storm Grayson shocked residents and effectively closed the airfield shared by Charleston International Airport (CHS) and Boeing SC at U.S. Air Force Joint Base Charleston from Jan. 3 to 7.
Thanks to a new specialty leasing program that debuted at Charleston International Airport (CHS) this spring, customers can now purchase a sampling of local and regional goodies and gifts at small kiosks inside the airport terminal.
In 1965, a forward-thinking businessman and aircraft operator named Robert Morrison marshaled local politicians and civic leaders to create the Ashtabula County Airport Authority for the purpose of developing an airport that would serve as an economic driver for Ashtabula County and northeast Ohio.
McCarran International Airport (LAS) in Las Vegas offers customers and employees in need of immediate medical attention a welcome respite in Terminal 1. The Code 3 Urgent Care, located before the A/B security checkpoint, is the privately owned and operated facility with three patient rooms, an on-site X-ray machine and laboratory.
With 46 self-service bag drops operating in its terminals as of mid-October, Toronto Pearson International (YYZ) is on the fast track to expediting the check-in process for passengers flying out of Canada’s biggest and busiest airport.
Since YYZ debuted its first self-service bag drop stations in January 2016, travelers have chosen the automated option more than 3 million times.
Florida is not just filled with beaches and tourist attractions. Thanks to the Florida Airports Council, it’s also brimming with free professional development opportunities for maintenance and airfield personnel.
Already commonplace in South and Central America, bag-wrapping services are gaining a foothold in the North American marketplace, with a high concentration in Canadian airports.
Orlando International Airport (MCO) is on track for continued growth and increased intermodality with the debut of its South Airport Automated People Mover System early this fall.
When it comes to bidding airport work, airports and respondents alike know that the bottom line of a proposal usually seals the deal-and eventually the fate-of a potential contract.
In metropolitan Atlanta, locals commonly refer to the complex roadway intersection where Interstate 85 meets Interstate 285 as Spaghetti Junction. But it’s not the only interchange to earn the descriptive moniker.
