b'10 LAX TERMINALSPHOTO: LOS ANGELES WORLD AIRPORTS AND DELTA facilitated document check, allowing customers to move through bag drop and security checkpoints with more convenience and ease without having to show a physical ID, Santoro explains.The new West Headhouse itself is a 194,000-square-foot, four-level structure (Level 1 Baggage Claim, Level 2 Ticketing, Level 3 Security and Level 4 Club Lounge). There are two new APM cores at each side of the headhouse, each about 58,000 square feet.The new consolidated lobby has 46 staffed counters and 32 self-serve kiosks to streamline the process of checking in and printing boarding passes. Behind the counters, a 250-foot digital backwall provides wayfinding information in English and Spanish, flight and gate information, and capacity levels in the Delta Sky Club. The Sky Club in Terminal 3 is one of the largest in Deltas network. By excavating under the apron and depressing the floor level, project designers Deltas New West Headhousewere able to push back the baggage claim The updated terminals 2 and 3 comprise a sprawling 1.2-million- area on the lowest level of the building and square-foot Sky Way project that opened in phases since April 2022.gain space for six new carousels to serve It includes 27 gates, a centralized check-in lobby, an expandedDeltas domestic operations. This was security checkpoint and new baggage claim area. The consolidatedsignificant because the pattern of the airport security checkpoint features 14 lanes for TSA screening, includingwas set so long ago, with limited depth andNEIL McLEANDeltas newest offering, in partnership with TSA. Delta Digital IDheight, explains Neil McLean, design manager uses biometric facial matching, eliminating the need for an agent- with Gensler. In my opinion, its one of the largest baggage claim Focusing on tomorrows solutions todayRS&H delivers infrastructure solutions for a more connected future where everyone can thrive. We translate experience into insightto design an exceptional journey.#DrivenToCarersandh.comJanuary | February 2024AirportImprovement.com'