b'SAFETYDEN51how they can apply that to their job in a meaningful way to help drive that safety climate forward. Leveraging TechnologyFinding the right tech tools early in the SMS development process was highly important to Krabbenhoft and DEN leadership. In fact, the airport procured safety software and then built policies and procedures around it, rather than the other way around. In addition, the scope of work DEN issued required potential safety software to be compatible with the airports existing software. We wanted a single source of truth for safety data and the ability to pull from our maintenance systems, airfield systems, everything we already had in place, Krabbenhoft explains. Documentation is an integral aspect of SMS, and for that, the airport relies on ProSafeT, from ProDIGIQ Inc. It is a comprehensive safety and risk management software platform designed to coordinate all collected safety data in a cohesive view, covering all five pillars PHOTO: DENVER INTERNATIONAL AIRPORT of SMS and reducing the need to access safety system; we want to be a proactiveAfter conducting a gap analysis, DENmultiple systems. safety system.created an implementation plan. As soonBy integrating safety data into ProSafeT, This integrated effort covers bothas that was approved by FAA, we startedthe airport is able to export trends and movement and non-movement areas ofright away into writing our [SMS] manual,insights for predictive analysis. This allows the airport, including occupational health,Krabbenhoft says. The manual hasDEN to go from reactive to proactive, driver education and even other aspectsreally been a collaborative effort wheresays Anita Venkataraman, president and not regulated by FAA.we tried to get all groups of the airport chief technology both internal and externalto have aofficer of ProDIGIQ. While many in the industry talk aboutvoice. Building and fostering thoseRather than chasing their safety culture, Krabbenhoftcommunication paths helps ensure anthat information, deliberately references the safety climateinclusive operation in terms of establishingtheyre alerted about at DEN, and uses the analogy of asafety policies and procedures, he adds.it and they can make 100-year-old house to explain why.actionable decisions This approach involved groups the Safety culture is really the thermostatairport might not regularly work closelybased on the dataANITA VENKATARAMANon the wall, he says. That is what yourwith and those outside the usualtheyre seeing as it is executives set the temperature of theoperational safety realm. It gave us aflowing through the process. room to be and say, Were going togood opportunity to have some openDEN focused on integrating safety make safety a function of our business;discussions and build some relationships,management into all airport operations, were going to integrate it in everythingKrabbenhoft says.making it the heart of its ecosystem, says we do. Climate is what the actual roomVenkataraman. They wanted an SMS temperature is. And sometimes, when youAs DENs official accountable executive, live in a 100-year-old house, the numberWashington takes an active role ensuringsoftware that was mature and specifically on the thermostat does not match thethe safety culture matches the safetytailored to the aviation industry, she adds. actual room temperature. The goal is toclimate, adds Krabbenhoft. He makesThis would ensure that it encompassed make that safety climatethe feeling for allsure everybody at all levels of thisany learnings and best practices from the employeesmatch what the safety cultureorganization understands they have aairlines utilizing the system well before the given to us by our executive team.right to work in a safe environment andFAA advisory for airports came into play. AirportImprovement.comJuly | August 2025'