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New Parking Ramp Prepares Minneapolis-St. Paul Int’l for Post-Pandemic Rebound

New Parking Ramp Prepares Minneapolis-St. Paul Int’l for Post-Pandemic Rebound

by Paul Nolan | May 1, 2021 | Parking

Last August, Minneapolis-St. Paul International Airport (MSP) completed construction of an 11-story parking ramp and transit facility at Terminal 1. When the $443 million project broke ground three years earlier, MSP was in the midst of a 10-year growth trend that peaked with a record 39.5 million passengers in 2019. But by the time the project was finished, the airport was only serving about 25% of its normal volume due to the COVID-19 pandemic.

Pandemic-Era Snow Strategies: Keeping Pavement Cleared & Workers Safe

Pandemic-Era Snow Strategies: Keeping Pavement Cleared & Workers Safe

by Paul Nolan | Mar 1, 2021 | Runway/Ramp

Knowing that late-spring snowstorms can be among the heaviest and hardest to clear, airport operations managers in cold-weather cities like Manchester, NH, and Minneapolis implemented plans to keep their maintenance crews safe while also remaining ready to clear away snow. Thankfully, most of North America was spared significant snowfall for the remainder of the season. The challenge of keeping workers safe increased in late spring as COVID-19 cases rose, but the concern about getting socked with a major snowfall subsided.

Enabling Projects Pave the Way for Extensive Landside Improvements at Los Angeles Int’l

Enabling Projects Pave the Way for Extensive Landside Improvements at Los Angeles Int’l

by Paul Nolan | Jan 1, 2021 | Operations

Airport projects generally fall into two groups: ‘sexy’ projects, such as new terminals or faster baggage handling systems, and enabling projects that are important but far less tangible for passengers and guests.

Winnipeg Int’l Adds Multiuse Facility to Enhance Cargo Operations

Winnipeg Int’l Adds Multiuse Facility to Enhance Cargo Operations

by Paul Nolan | Oct 1, 2020 | Cargo

Last fall, the Winnipeg Airport Authority received a $30 million grant from the National Trade Corridors Fund, a Canadian transportation infrastructure investment program. That money will be put toward a $62 million project to increase cargo capacity at YWG. The airport is a key transportation hub for central Canada, the Canadian North and for Canada’s international trade.

Noise Study at San Diego Int’l Reveals Surprising Results

by Paul Nolan | Oct 1, 2020 | Operations

Plenty of unknown challenges emerged when COVID-19 turned the industry upside down in a matter of weeks. San Diego International Airport (SAN) also found an opportunity. While air traffic is at record lows due to the global pandemic, the metropolitan airport is analyzing how the noise data it routinely collects correlates with the number of noise complaints from the community.

Spoiler alert: The relationship is not what you might expect.

Long Beach Airport & Airline Partners Phase Out Fossil Fuels for Ground Support Equipment

Long Beach Airport & Airline Partners Phase Out Fossil Fuels for Ground Support Equipment

by Paul Nolan | May 1, 2020 | Ground Support

Every new airport executive wants to hit the ground running and complete projects that are electrifying. In her first year as director of Long Beach Airport (LGB), Cynthia Guidry pulled it off’literally. When Guidry arrived at the Southern California airport, LGB had already approved a project to install 15 electric chargers for airline ground support equipment. In fact, the project was just going out to bid when she assumed the helm last July.

Savannah/Hilton Head Int’l Updates Baggage System

Savannah/Hilton Head Int’l Updates Baggage System

by Paul Nolan | Mar 1, 2020 | Baggage

Anytime an airport outgrows part of its infrastructure, it’s challenging to keep operations running smoothly. When that component is the outbound baggage handling system, it can cause a cascade of other operational inefficiencies.

Web Exclusive: Airport Improvement Projects Continue During COVID-19 Passenger Slump

Web Exclusive: Airport Improvement Projects Continue During COVID-19 Passenger Slump

by Paul Nolan | Mar 1, 2020 | none

While business across most industries has screeched to a halt or slowed to a crawl amid the COVID-19 outbreak, executives at airports across the U.S. are pushing forward with billions of dollars in construction and improvement projects.

Charlotte Douglas Int’l Improves Wayfinding to Enhance the Travel Experience

Charlotte Douglas Int’l Improves Wayfinding to Enhance the Travel Experience

by Paul Nolan | Jan 1, 2020 | Operations

Frequent flyers take great pride in their ability to overcome travel hurdles. They have finely honed strategies for moving efficiently through security, managing tight connections and scrambling to book other flights when theirs are delayed or canceled. It’s almost a science.

Detroit Metro Installs New Recycling Bins to Boost Use

Detroit Metro Installs New Recycling Bins to Boost Use

by Paul Nolan | Jan 1, 2020 | Environmental

Travelers have their minds on many things, but separating their trash and recyclables is not always among them. To get more customers participating in its recycling program, Detroit Metropolitan Wayne County Airport (DTW) is trying to make the process almost automatic.

Snow Removal Equipment at Juneau Int’l Gets A New Home

Snow Removal Equipment at Juneau Int’l Gets A New Home

by Paul Nolan | Oct 1, 2019 | Operations

In Alaska, the days start to cool quickly in September, and by October, daily high temperatures struggle to reach 50 degrees. At Juneau International Airport (JNU), the ground maintenance team knows what’s looming: cold, freezing rain in autumn, followed by an average snowfall of more than 85 inches during winter.

Miami Int’l Builds Multi-Sensory Room for Children With Autism

Miami Int’l Builds Multi-Sensory Room for Children With Autism

by Paul Nolan | Sep 1, 2019 | Terminals

Winding through busy terminals, waiting in security lines and enduring flight delays are just a few stressful facts of life for air travelers. Imagine, however, navigating these challenges while traveling with a child who has autism and is extremely sensitive to sights, sounds and physical touch.

Measles Outbreak Underscores Importance of Communicable Disease Response Plans

Measles Outbreak Underscores Importance of Communicable Disease Response Plans

by Paul Nolan | Jul 1, 2019 | Operations

As confirmed reports of measles continue to emerge in pockets throughout the United States, airport operators throughout the country face the prospect of receiving contagious passengers and visitors.

O’Hare Builds Central Deicing Facility to Improve Ground Flow

O’Hare Builds Central Deicing Facility to Improve Ground Flow

by Paul Nolan | Mar 1, 2019 | Airside

If Tom Petty is right and waiting really is the hardest part, winters just got easier at O’Hare International Airport (ORD). A new aircraft deicing facility is helping carriers cycle gates more quickly by moving the crucial pre-flight process away from the terminal to the west side of the airport. As a result, passengers should spend less time waiting on the tarmac and in holdrooms.

Piedmont Triad Int’l Grows Up & Brings Region Along for the Ride

Piedmont Triad Int’l Grows Up & Brings Region Along for the Ride

by Paul Nolan | Jan 1, 2019 | Landside Development

Like the youngest brother who grows up in a family of star athletes, Piedmont Triad International Airport (GSO) is used to being overshadowed by its bigger North Carolina brethren. With approximately 1.7 million annual passengers, it serves a fraction of the traffic handled at Raleigh-Durham International and Charlotte Douglas International.

Medicine Hat Regional Replaces Runway in 24 Days

Medicine Hat Regional Replaces Runway in 24 Days

by Paul Nolan | Nov 1, 2018 | Runway/Ramp

In March 2016, Jeff Huntus, the manager of Medicine Hat Regional (YXH) in Alberta, asked for $12.5 million to replace the airport’s main runway. Transport Canada told him not to expect funds until 2018 or 2019. But in 2017, he received notice that the program had been approved’and for $400,000 more than the airport had requested.

Tulsa Int’l Leverages Technology to Maintain Airfield Markings

Tulsa Int’l Leverages Technology to Maintain Airfield Markings

by Paul Nolan | Oct 1, 2018 | Airside

Roger Moats, airfield maintenance manager at Tulsa International Airport (TUL), understands that flight safety begins and ends on the ground. It’s why he regularly emphasizes to his crew the importance of their work.

New Amazon Facility Bodes Significant Cargo Growth for Cincinnati Int’l

New Amazon Facility Bodes Significant Cargo Growth for Cincinnati Int’l

by Paul Nolan | Oct 1, 2018 | Cargo

Like other airports, Cincinnati/Northern Kentucky International (CVG) in Hebron, KY, is in the people transport business; but it’s also in the business of moving stuff. And the ‘stuff side’ of the business is doing quite well. In fact, CVG is the fastest-growing cargo airport in the United States. It’s also the eighth largest cargo airport in the country, and the 34th largest in the world.

Birmingham-Shuttlesworth Int’l Begins Transition to Electric Ground Service Equipment

Birmingham-Shuttlesworth Int’l Begins Transition to Electric Ground Service Equipment

by Paul Nolan | Jun 1, 2018 | Ground Support

A project to install 27 electric charging stations at Birmingham-Shuttlesworth International Airport (BHM) is among the recent examples of the ongoing shift to zero-emissions fleets of airside vehicles such as baggage tugs, belt loaders and pushback tractors. The Alabama airport installed 13 dual-port chargers and one single-port charger to support electric ground service equipment purchased by Southwest Airlines and Delta Air Lines. The charging stations and supporting infrastructure, installed in 2016, are located on concourses A and C.

Airline Consolidation & Dehubbing Trigger Rightsizing Projects

Airline Consolidation & Dehubbing Trigger Rightsizing Projects

by Paul Nolan | Apr 1, 2018 | Terminals

There is a lot of buzz about the ‘customer experience’ these days. Sometimes referred to as simply ‘CX,’ it has become the focal point of business plans and marketing strategies across a wide swath of industries. Everyone from chief executives to frontline foot soldiers is charged with making customer interactions exceptional, memorable and worth repeating.

Wyoming Airports Band Together to Save Their Commercial Air Service

Wyoming Airports Band Together to Save Their Commercial Air Service

by Paul Nolan | Mar 1, 2018 | General Aviation

When Devon Brubaker began his job as manager of Southwest Wyoming Regional Airport (RKS) in spring 2015, many residents of the southwest Wyoming community were not even aware the airport offered service to major connecting hubs. Since then, his team has worked with SkyWest Airlines to create more affordable flights, supported by more effective marketing; and Brubaker is proud of the results.

O’Hare Int’l Continues to Expand Cargo Capacity With New Landside Warehouse

O’Hare Int’l Continues to Expand Cargo Capacity With New Landside Warehouse

by Paul Nolan | Jan 1, 2018 | Cargo

Wander through the new Northeast Cargo Facility at Chicago O’Hare Airport (ORD), and you never know what you’ll see. It could be a multimillion-dollar racehorse, a 1950s Ferrari restored to impeccable condition, or something so unique it’s hard to tell exactly what it is.

Pittsburgh Int’l Opens Airside Areas To Non-Ticketed Visitors

Pittsburgh Int’l Opens Airside Areas To Non-Ticketed Visitors

by Paul Nolan | Nov 1, 2017 | Security

Remember the good ol’ days, when passengers reunited and parted ways with family and friends right at their gates’ After the 9/11 terrorist attacks, hugs, kisses and welcome signs were relegated to curbside drop-offs, baggage claim areas and designated meet-and-greet spots.

Until recently, that is.

Airport Services Facility is Latest Addition to Emerging Aerotropolis at Edmonton Int’l

Airport Services Facility is Latest Addition to Emerging Aerotropolis at Edmonton Int’l

by Paul Nolan | Sep 1, 2017 | Landside Development

The business world loves a company in growth mode and gets downright giddy when projects bring several growth-oriented companies together. That said, the recently completed multi-tenant complex at Edmonton International (YEG) could be a poster child for concurrent expansion by airport service companies.

Northwest Florida Beaches Int’l Installs Drone Detection System

Northwest Florida Beaches Int’l Installs Drone Detection System

by Paul Nolan | Jul 1, 2017 | Operations

As the recreational drone craze continues to grow, the popular fad is literally hitting the radar of personnel charged with maintaining the safety and security of airports around the country.

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