b'TERMINALSBNA 17Kreulen specifies. Every week, BNA has a program managementTheyd be assisting passengers with directions or helping meeting with 40 to 50 people to discuss projects and how theythem get bags up and down the ramps, the escalators or the will affect ongoing operations. Kreulen notes that overnight roadelevatorsjust making sure that during the major impacts, we closures for construction have probably had the biggest impact onwere doing anything and everything to help them get where they the passenger journey. Everything else weve been doing has beenneeded to get, Kellerman recalls. built for speed, so that we can get in there, do what we need to do, and then open it back up so that the passenger is impacted as littleRaising the Roofas possible, he explains. One of Corgans key design goals was to For projects that potentially impact passengers, the designprovide an intuitive, cohesive and welcoming and construction teams worked closely withexperience for travelers. Due to its prominent the Airport Authority to communicate theirsize, the new airwave roof is easily visible from plans early and often. Changes or closuresthe roadway, providing BNA passengers with a in pathways or roadways were announcedvisual marker for wayfinding and guiding them to the public in a timely manner via the BNAthrough the security checkpoint and into theJOEL EFRUSSYwebsite and social media. That was probablynew marketplace. The roof structure is really the the biggest direct conduit to the passengers,large unifying element that ties all those elements together, says Joel says Bryce Kellerman, project superintendentEfrussy, Corgans lead architectural designer for BNA Vision projects.at Hensel Phelps. BRYCE KELLERMAN During the proposal phase and early stages of the design Teams worked with the airport to update wayfinding signageprocess, the design-build team reviewed the construction timeline to provide passengers with clear directions through constructionand passenger impacts and came up with the idea of raising areas. At especially pivotal times, Hensel Phelps dispatched 40the roof. Terry Palmer, senior principal at Magnusson Klemencic to 50 staff members to supplement front-line airport personnel.Associates, devised the idea of positioning the long airwave roof BNA - NashvilleLAX - Los AngelesLEADER IN AIRPORT DESIGNfentressarchitects.comDEN - Denver MCO - OrlandoAirportImprovement.comMay | June 2023'