b'76 YQR PARKINGAs new scenarios emerge, the rules and responses can change accordingly. We figure out how to best handle the situation, then create a rule or concept that gets implemented into the system for the call center, Wolff explains. When that situation arises, the customer service representative can see the new rule and answer that customer within a few seconds.All the specific information lives within Parker Technologys software. The system also lets customer service reps know whether they are getting a call from an employee lot, long-term or short-term parking, and in what lane. When they take a call, they know exactly where the customer is, Vergie says. The software matches the call to the rules for that facility. The new processes for responding to customers who need help give Reves a lot of confidence. As parking experts, Platinum could identify most of the challenges people will have and walked us through how to respond to them, he relates. I really appreciated the help to onboard all the business rules. Parker uses audit results to tweak business rules if Customers can pay for parking inside the garage and drive through exit gatesthey are not quite right. We can even change rules on without scanning tickets. SCAN TO CHECK OUTOUR FULL LINE OFAIRPORT PRODUCTS AIRPORT PROJECTS. WEVE GOT YOU COVERED NEW LED TECHNOLOGYRUNWAY CLOSURE MARKERSLONG LASTING LED | FAA CERTIFIED | MADE IN AMERICA Graco Line Striper Low Profile Barricade No Tools NeededRunway Closure Markers800.525.8876 | SHERWININDUSTRIESINC.COM Contract # 110122-SWNMay | June 2023AirportImprovement.com'