b'the fly, Wolff says. The customer service representative will see the rule changes on their screen immediately so they know what to do. He adds that YQR benefits from the companys experience because its customer service team has collectively answered more than 4 million calls about parking since 2010. They know parking and the software tells them the rest, he concludes.Digging Into the DataParker Technologys cloud-based software platform tracks all call interactions in a dashboard. This allows the airport and Platinum to review call recordings, track callDelpatch Elastomeric Concretevolume, understand why guests are calling for help, and hear customer service reps resolvingPrimary Applications:situations.Partial Depth Spall Repair | Airfield Lighting RetrofitThe airport can use these insights to PermanentEasy enhance the customer experience and make SafeFast necessary adjustments to parking operations, FlexibleChemical ResistantWolff points out.DurableCost EffectiveVergie considers the online portal one of the best things about the new system. Within this portal you call pull dates, timesWe Have a New Website! and get every reason for every call thatCheck us out at dsbrown.comcomes in, he remarks. You can cross reference the recorded call against the notes.We use this data in our monthly reports forDelasticPreformed Pavement Sealsthe airport.The data helps identify trends, such as when the same people forget their parking pass (ticket). It also identifies specific systems that have functionality problems or ticket equipment that repeatedly jams. We can see those issues and resolve them so that theyre not constant problems, Wolff explains. Platinum takes care of everything from refilling the paper to repairing the machines. Wolff also emphasizes the importance of prompt service. We know that time is Meets FAA P604 ASTM D 2628 & CRD-C 548money, and that is never more important thanLongest Lasting Joint Sealat an airport when someone is trying to catch a flight or get home to loved ones. Jet Fuel and Waterblast ResistantKeeps FOD and Moisture out of the jointsFor Reves, YQRs recent changes to parking operations met his top goalservice Reduces Faulting that leaves a great first and last impression. Reduces Joint Spalling Customers have a choice of where to park, he concludes. A great experience will drive them to make the airport their first choice for parking. dsbrown.com | 419-257-3561 | AirportImprovement.comMay | June 2023'