b'8 RNO TERMINALSTicketing Hall Expansion AddsMuch-Needed Space at Reno-Tahoe IntlBY KRISTEN RINDFLEISCHReno-Tahoe International Airport (RNO) opened a newly(RTAA), had experienced five straight years of passenger traffic expanded Ticketing Hall in April, doubling its queuegrowth from 2015 to 2020. During the pandemic, RTAA started space with an additional 10,000 square feet. Beyonda planning study to identify options to modernize and expand the adding more room for queues, the Nevada airport also remodeledTicketing Hall and reconstruct the curbside and Loop Road. and upgraded its existing 35,000-square-foot hall with new publicPrior to the expansion, the passenger circulation hallway restrooms, ticketing kiosks, wayfinding signage and space forwas narrow, with insufficient space for airline queues, which oversized baggage. A higher ceiling brings in natural daylight,caused congestion during peak departure times. Wayfinding was improved sightlines and aestheticsas well as more energy- confusing due to inadequate signage and limited visibility. There efficient lighting.were no public restrooms in the Ticketing Hall and no available The expansion is the first completed phase of the MoreRNOtenant space for existing or future airlines, compounded by the Infrastructure Program, the airports billion-dollar, multi-year projectdwindling useful life of several building systems.aimed to meet growing demand for air travel in the area. RNO,The airport teamed up with RS&H for design and McCarthy which is owned and operated by the Reno-Tahoe Airport AuthorityBuilding Companies as the construction manager at risk (CMAR) July | August 2024AirportImprovement.com'