b'TERMINALSAVL45An expanded ticketing lobby with more service counters will help serve tourists and other travelers. and unobstructed views along the entire length of the Northothers three) to accommodate a wide variety of traffic, fromConcourse. A pattern in the terrazzo flooring that mimics rivers insmall regional jets to full-sized Group III aircraft such as 737sthe region helps lead travelers to the gate areas.and A320s. There are eight different types of seating in a variety of shapes,Travelers are using a temporary TSA checkpoint until Phase sizes, fabrics and textures. All, however, include charging units for2 of the terminal project is completed. The permanent one will electronicsan important amenity for passengers.feature six lanes, with room to add two more if needed. Last year, No detail was too small to consider. For instance, the projectgrowing passenger volume prompted the addition of a fourth team asked a new mother to try several rocking chair optionsscreening checkpoint to accommodate the increase. before selecting one for the new nursing mothers room. A temporary loading dock was used to receive supplies during Phase 1. A new dedicated dock with its own access road will be Visual and Functional Improvements constructed during Phase 2 so delivery vehicles will not add to Bleiweis reports that the recent terminal makeover has beentraffic on the main road into the terminal. immediately impactful for customers. Some passengers who regularly fly into AVL said the improvements initially caused them to pause and question whether they had landed at the wrong airport.Planning and Design|Program & Construction Management To ease the transition, airport staffers and volunteers were stationed throughout the neww Facilities Management|IT|Asset Managementfacility during the opening weeks to answerAVL PHASE 1 TERMINAL MODERNIZATION PROJECT:questions and help travelers find their way. While many visitors comment on aestheticArora proudly led Special Systems and Fire Protection Engineering design andimprovements, the new concourse also featuresprovided code consulting services as a subconsultant to Gresham Smith. Special systems included structured cabling systems, EVIDS,less noticeable, but important, operationalpublic address/audio paging systems, etc.upgrades such as a new baggage handling Fire protection included wet and dry water-basedsystem with upgraded checked baggagesprinkler and standpipe systems.inspection. According to airport personnel, the average processing time for a bag to travel from ticketing through screening and to the baggage makeup unit is just three minutes. The new makeup unit is twice the size of the temporary belt that airlines used during construction. Plans for Phase 2 call for a second baggage makeup unit and an outbound oversized baggage belt to further increase capacity and efficiency for the airlines and TSA. The airport also purchased new jet bridgesSCAN TO from thyssenkrupp. Fixed portions of theLEARN MOREImage Courtesy of Gresham Smithboarding bridges were designed so tug traffic can pass underneath them to travel betweenaroraengineers.com|Rethinking Infrastructure the baggage makeup units and gates. TheAtlanta | Baltimore | Boston | Dallas | New York | Orlandobridges vary in length (some two tunnels,Philadelphia | San Jose | Bangluru, India| Pune, IndiaAirportImprovement.comOctober 2025'