37 AirportImprovement.com September 2026 TERMINALS SEA route. “It all just worked exactly the way it was supposed to. It was a really heady moment,” she reflects. Intuitive passenger flow remains one of the team’s proudest accomplishments. “It’s pretty amazing, how people just kind of know what to do,” Mercer marvels. For her, the building also succeeds because it feels unmistakably connected to Seattle and the Pacific Northwest without relying on clichés. “It feels very specific to its location—and that’s about so much more than the ways wood was used,” she specifies. “It feels like there’s a sense of casualness—the sense that you can meander and discover, and still feel calm and taken care of, hosted and celebrated. It’s got this wow, but it’s just this lovely, subtle wow.” Several spaces add to that calm and cared-for feeling: a sensory room, an interfaith prayer and meditation room, a nursing room, a pet relief area and a dedicated employee break room. Rich Whealan, principal with The Miller Hull Partnership, believes the design as a whole encourages WE’RE PROUD TO ANNOUNCE OUR PARTNERSHIP HEADING TO ACI-NA? VISIT US AT BOOTH 1307 TO SEE THE NEW COLLECTION RICH WHEALAN The design team focused on creating open, light-filled spaces.
View this content as a flipbook by clicking here.