Cincinnati/Northern Kentucky International Airport (CVG) repurposed an empty concessions space into a free airport library that offers books and a quiet retreat for passengers.
Philadelphia International Airport (PHL) hosted the Buy Philadelphia Fair to help small local businesses connect with concessionaires and expand regional products in terminals.
Syracuse Hancock International defies small-hub norms with an award-winning lounge, national food brands, and Chick-fil-A pop-ups—delivering big-airport concessions that elevate passenger experience and boost community partnerships.
Ontario International Airport (ONT) added a calming museum-style exhibit to soothe travelers, boost dwell time, attract non-ticketed visitors, and subtly drive concessions revenue.
Cincinnati/Northern Kentucky International Airport (CVG) replaced its traditional RFP process with a streamlined RFQ approach, attracting diverse bidders and enhancing food and beverage options.
As sustainability manager for the Metropolitan Airports Commission, Emmy Waldhart spends a lot of time and effort thinking about decreasing waste, including how to help guests and airport staff fill their reusable water bottles at Minneapolis-St. Paul International Airport (MSP).
After a long time coming, an updated quick turnaround facility for consolidated rental car operations at Wilkes-Barre/Scranton International Airport (AVP) became fully operational last fall.
Designers and planners who created the luxe Chase Sapphire Lounge at LaGuardia Airport (LGA) in New York 'went for gold' regarding aesthetics, amenities and overall building standards. And they seem to have succeeded on all accounts. The new facility, which opened early this year, is impressing customers and travel industry insiders alike.
Major international airports receive countless requests every day from the millions of travelers they serve each year. Many of the requests are routine, but given the sheer number of people involved, there's no telling what travelers may need. For example, how about storing a fresh set of moose antlers, urns with ashes of passengers' loved ones, or 10-foot-tall carved wooden doors from Bali?
In addition to yellow taxicabs and world-class arts, New York City is known for cutting-edge fashion and beauty'and they all can be found at John F. Kennedy International Airport (JFK). A new retail concession in Terminal 4 showcases the city's focus on beauty, in particular.
Make no mistake, guests at Albuquerque International Sunport (ABQ) will soon get a major taste of local culture when dining and shopping at New Mexico's largest commercial airport. Already known for its distinctively Southwestern architecture and décor, ABQ is infusing more local flavor and brands into its concessions program.
In his eighth year as executive director of the Indianapolis Airport Authority, Mario Rodriguez is working to turn that frustrating theme on its ear by championing a new concessions option at Indianapolis International Airport (IND) that features some of the best products Indiana has to offer.