78 CONCESSIONS May | June 2026 AirportImprovement.com SEA “We gave tenants time to acclimate to the program,” Moore says. “It’s really hard to jump in all at once. These products can come with a higher price tag, so we helped them partner with each other to get better prices on larger bulk items.” When finding sustainable packaging options emerged as the most challenging aspect for tenants, the airport held vendor fairs and supplier meetings to connect concessionaires with small and large manufacturers that produce compostable products. “We want to keep a wide breadth of vendor contacts for our tenants,” Moore explains. “We never promote any one vendor. We just do a huge outreach with as many vendors as possible.” These events, held onsite in the airport conference center, help tenants balance SEA’s sustainability requirements with their own brand presentation and operational needs. For instance, SEA found smaller, minority-run companies willing to create relatively small batches of custom products, such as compostable straws to match one tenant’s very specific brand colors. Looking into the future, the airport is also working toward more sustainable beverage packaging. “We met with the Coca-Colas and the Pepsis of the world and their regional bottlers to trial aluminum can options for waters and things like that,” Moore shares. “Then we trialed these products within shops to see how passengers would respond to the new packaging and price.” Despite challenges presented by tariffs and limited availability, she proudly reports that 96% or more of the products SEA tenants use for food and beverage service are reusable or compostable, and the rest are recyclable. To receive approval, vendors must provide product specifications and samples for the airport and its composter to test. The Customer Component The airport provides more than 450 color-coded collection bins throughout its six concourses to help passengers discard items in a manner that supports composting and recycling. Green bins are for compost material, blue bins are for recyclables, and black are for trash. “We make sorting as easy as possible by using color coding and symbols for each waste stream and keeping the text describing what goes in each bin brief,” Webb says. “We only have about two to three seconds to guide a passenger to sort correctly.” Bin placement was planned carefully, with compost bins concentrated near food courts and shared seating areas where passengers are most likely to dispose of meal packaging and food waste. Tabletop materials, banners in food courts and television messages about the Sip, Savor, Sustain program help further increase awareness and understanding. Behind the scenes, collected items are sorted and stored in high- capacity, access-controlled compactors. “Each tenant has a key fob that they swipe on a reader at the compactor, which unlocks it for them and records their usage,” Webb explains. “At SEA, we charge tenants for trash, but not for composting or recycling. This creates a financial incentive: The more they compost and recycle, the less they pay. We call it a pay-as-you-throw system.” All compost is sent to Cedar Grove Compositing, and recycling goes to Recology, a recyclables recovery facility 17 miles north of the airport. Monitoring Compliance Maintaining the new program requires ongoing oversight and training. Moore’s team conducts quarterly environmental audits and bi-monthly operational audits; and each fall, Webb’s team conducts an annual compliance audit to make sure tenants properly sort waste and use approved packaging. “Last year we saw 90% compliance in the overall use of compostable packaging,” Webb reports. Tenants are given 30 days to fix issues uncovered during the audit. “Most of the time tenants can correct the problem with a substitution or a clarification,” he says. “We have a series of escalating fines we can issue if they do not comply. But to date, we have not had to issue a penalty for anything.” While penalties haven’t been necessary, some tenants need more guidance than others. New companies that haven’t worked in an airport before are paired with experienced tenants to help them navigate the process. We’re with you from vision to stewardship.
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