87
AirportImprovement.com      May | June 2026
PASSENGER EXPERIENCE 
YHZ 
The multi-disciplinary working group was helpful, for example, 
when a soft launch revealed the hearing loops needed technological 
adjustments and more information on what types of hearing aids 
work with them. Knowing that in advance allowed the airport to 
reach out to potential users ahead of time. 
“Technology has really changed the way 
people with disabilities communicate and 
experience the world,” adds Roman Romanov, 
director of Accessibility Advisory Services for 
the Rick Hansen Foundation. “They [Halifax 
Stanfield personnel] are definitely leaders in the 
aviation sector.”
So, what is next? With its second Rick Hansen Foundation 
Accessibility Certification in hand, YHZ is already working on 
additional accessibility improvements. Currently, the airport is 
working to install a universal changing table in the U.S. Departures 
Area, and plans to add a similar unit pre-security. 
“We’re committed to making continuous improvements within 
the terminal building,” Garand says. “These important updates 
allow people to travel through Halifax Stanfield in a way that is 
comfortable, welcoming and accessible.” 
ROMAN ROMANOV
The airport added tactile elements at the top of stairways and contrasting 
colors on each step to aid visitors with impaired vision. 

View this content as a flipbook by clicking here.