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AirportImprovement.com      October 2026
INFO TECHNOLOGY 
BLI
their current solutions, we took the request as an opportunity to 
make significant improvement on their processes throughout his 
staff,” says Wynn. 
Receiving specific input about what BLI wanted was a 
big help, she adds. Rodriguez provided Veoci a 250-page 
PowerPoint presentation detailing what he hoped to accomplish 
with the upgrade, and the team worked through every slide in 
the long document together. 
Regulatory Compliance and Airfield Operations 
In Wynn’s assessment, the software updates were most needed 
for the Airfield Operations Department—employees who log 
in regularly, have to meet daily FAA 
requirements and record a lot of data for 
historical reasons. “We redesigned the forms 
to make it easier and more efficient for BLI 
employees to complete these reports as 
efficiently as possible,” she remarks. “Since 
people in our Aviation Division work with 
many other airports to meet FAA regulatory 
compliance, this is one area in which we 
were especially helpful to BLI officials. We 
upgraded the forms and worked with the 
FAA to ensure they meet their needs for 
Part 139 rules.	
“Our software is flexible, and can be 
adjusted to comply with changes in 
government regulations,” she adds.
No extra equipment or hardware was 
needed to install the new software because 
it is cloud-based. 
Training for All
Because BLI staff members have a wide 
variety of computer skills, adjusting to the 
software upgrades was easier for some than 
for others. As an extra benefit to the airport, 
Veoci offered three different levels of online 
classes, with various company personnel 
serving as instructors. 
Rodriguez describes the classes as very 
productive. “Most of our managers were 
already computer literate, but some of our 
people in other departments struggled at 
first,” he relates. “But now, everyone can 
log in and use a tablet to input data.” 
Veoci instructors also taught some BLI 
managers how to change or modify certain 
forms themselves. “We expect this skill 
set to be very useful to us in the future, 
especially with ever-changing government 
requirements,” Rodriguez remarks. 
A Positive Report Card 
In the year since the update was finished, Rodriguez has noticed 
big improvements across the board in the airport’s recordkeeping. 
“By modernizing our forms and expanding the software’s 
capabilities, we have streamlined workflows and significantly 
improved operational efficiency across the airport,” he relates. 
“Data has been inputted more accurately, and in less time. In 
addition, the FAA and other government agencies have praised 
us for submitting clean and error-free reports. Overall, the new 
software system has reduced stress for all our employees—not 
to mention myself!” 
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