From gate to curb and back again, guests traveling through the new $2.75 billion terminal at Orlando International Airport (MCO) will be fully immersed in The Orlando Experience® 'complete with jaw-dropping multimedia displays, full-size palm trees and a baggage system with 100% tracking. (Yes, the airport is so serious about delivering The Orlando Experience®, it actually trademarked the phrase.)
Officials at Lafayette Regional Airport (LFT) don't consider the new terminal they unveiled in January to be theirs. Executive Director Steven Picou takes great pride that it was a project of the people, by the people and for the people of the Louisiana communities LFT serves.
Seattle-Tacoma International (SEA) recently passed a significant mile marker in its ongoing quest to earn top marks from passengers. Earlier this year, the airport gained a fourth star in its Skytrax rating, and Managing Director Lance Lyttle is confident that a new International Arrivals Facility will help SEA earn a perfect five-star rating and achieve other key customer satisfaction goals.
Straddling the border of two states, Kansas City has some parts in Kansas and other parts in Missouri. While that can prove confusing, it's crystal clear that the whole region is rallying behind the new terminal at Kansas City International Airport (MCI), which is on the Missouri side of town.
When Pittsburgh International Airport (PIT) unveiled the details of its $1.4 billion Terminal Modernization Program a few years ago, one feature marked a striking design departure for the airport.
If a commercial building fails to keep pace with changes in its industry, it affects everyone who uses it'customers, employees and third-party partners. This is especially true in the ever-evolving airport sector. Columbus Airport (CSG) in western Georgia has lived both sides of that coin. After three decades of continual use and no budget for regular updates, the terminal's outdated layout and failing infrastructure were negatively impacting everyone's experience.
Big things are happening in the middle of the United States. This summer, MidAmerica St. Louis Airport (BLV) in Mascoutah, IL, celebrated the grand opening of its newly expanded and renovated terminal. The $34 million project added 42,000 square feet, nearly doubling the terminal size to help respond to tremendous passenger growth in recent years.
It may be hard to believe, but it has already been 26 years since Denver International Airport (DEN) sprang up east of downtown Denver to replace Stapleton International, which was located in the midst of the growing city.
In surveys, the No. 1 thing that affects passenger satisfaction isn't weather delays or how many Starbucks locations an airport has. Time and time again, it all comes down to the restrooms. Two airports that were due for major restroom overhauls'Baltimore/Washington International Thurgood Marshall Airport (BWI) and Philadelphia International Airport (PHL)'are undertaking large multiphase projects to update and upgrade their facilities.
There has been an unconventional participant at the table as San Diego International Airport (SAN) plans its Terminal 1 replacement project, scheduled for construction from 2022 to 2026. Artist James Carpenter, who is designing T1's south façade, is serving on the design-build team alongside Turner Construction and Flatiron Construction, joint venture partners for the project that bring considerable industry experience in terminal/concourse and airside construction.
Memphis International Airport (MEM) is consolidating all passenger operations from three aging concourses to one brand-new, seismically-compliant Concourse B. The $245 million investment also allows MEM to modernize and expand the more than 50-year-old building to set the stage for future growth.
It's too small. That was the first impression William Vanecek, director of Aviation for Niagara Frontier Transportation Authority, had when he walked into Buffalo Niagara International Airport (BUF) on his first day of work in November 1998.
