News is traveling at supersonic speeds these days, and airports are not immune to what’s happening. So rather than focus on any single news clip, here are my takes on what to digest and what makes me want to throw up.
Miss The trade war between Canada and the U.S.
Passengers lose, businesses in both nations lose. We all lose, and it’s testing our friendship.
Hit The new Gateside by TSA PreCheck program
Allowing non-ticketed customers to access areas past security checkpoints enhances the passenger experience and brings in extra concessions and parking bucko’s.
Miss TSA scrapping its Gold+ private security program The option was launched in May and gone by August. Can you say whiplash? The abrupt cancellation was frustrating for airports and suppliers that devoted time and resources to the short-lived program.
Hit & Miss More talk about the use of EMAS
Sadly, recent discussions were in part due to a tragic incident.
Hit ACI-NA’s Annual Conference
The association puts on a first-rate conference and everyone who’s anyone seemed to be in Philly.
Miss Any airport that changes its name to a person’s name
We should focus on serving travelers, not politicians. Let passengers know where they are flying to!
Miss Outside pressure about airport amenities
Whether its gender-neutral restrooms or ablution stations primarily used by Muslims to wash before prayers, inclusive facilities matter to passengers. Period.
Hit Airports helping other airports
SFO developed a new way to prepare for Part 139 inspections and is sharing the details in our Industry Insider column on Page 74.
One other perennial hit is the excellent job North American airports continue to do. We’re privileged to cover the improvements you’ve made to your facilities. Thank you for sharing your work and allowing us to profile it in our magazine. – Cheers!
