Can-Do Concession at San Francisco Int’l Comes Through for Customers in a Pinch

Can-Do Concession at San Francisco Int’l Comes Through for Customers in a Pinch

Major international airports receive countless requests every day from the millions of travelers they serve each year. Many of the requests are routine, but given the sheer number of people involved, there’s no telling what travelers may need. For example, how about storing a fresh set of moose antlers, urns with ashes of passengers’ loved ones, or 10-foot-tall carved wooden doors from Bali?

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New Noise Technology System at Minneapolis-St. Paul Int’l Earns Patent

New Noise Technology System at Minneapolis-St. Paul Int’l Earns Patent

Effective strategies to reduce aircraft noise must be based on accurate information. Whatever the strategy, precise information is always the starting point. To collect the best possible noise data about Minneapolis-St. Paul International Airport (MSP), the Metropolitan Airports Commission developed a machine learning technology that received a U.S. patent in late February 2023.

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Onsite Lab at Toronto Pearson Int’l Tests Early Warning System for Infectious Diseases

Onsite Lab at Toronto Pearson Int’l Tests Early Warning System for Infectious Diseases

Toronto Pearson International Airport (YYZ) is taking a new industry-leading step by piloting a new kind of testing strategy’one that doesn’t involve swabbing the noses of passengers or airport workers. A lab established at the airport is testing wastewater samples collected from terminals 1 and 3 and samples from the aircraft waste collection area Triturator for a wide range of viruses such as COVID, influenza and mpox.

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Phoenix Sky Harbor Pioneers Field Assessment of TSA Mobile ID

Phoenix Sky Harbor Pioneers Field Assessment of TSA Mobile ID

Phoenix Sky Harbor International Airport (PHX) is balancing these challenging factors by implementing Mobile ID, a program that allows Arizona residents with TSA Pre- PreCheck® status to load their state-issued identification information onto their mobile phone or through Apple Wallet for use at TSA checkpoints. It’s all part of a TSA field assessment pilot program, and PHX led the way when it became the first U.S. airport to adopt Mobile ID in March 2022.

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Philadelphia Int’l is Updating – and Monetizing – Its Information Technology Network

Philadelphia Int’l is Updating – and Monetizing – Its Information Technology Network

Philadelphia International Airport (PHL) has embarked on a comprehensive program to take its information technology (IT) network far into the future. The vision is to create and own a seamless, standardized network that optimizes the passenger experience and provides efficient service for carriers and tenants. If all goes according to plan, the new network will eventually produce additional revenue.

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Cincinnati Int’l Invests in the Future With New Transportation Center, Roadway Improvements

Cincinnati Int’l Invests in the Future With New Transportation Center, Roadway Improvements

If there is one through line for the new rental car and ground transportation center at Cincinnati/Northern Kentucky International Airport (CVG), it is convenience. Chief Executive Officer Candace McGraw describes the 1.57 million-square-foot facility as ‘a walkable solution’ that saves travelers time by connecting them directly to the baggage claim and ticketing areas, and eliminating the need to ride shuttles to get rental cars.

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Art Is Where You Find It

Art Is Where You Find It

There has been an unconventional participant at the table as San Diego International Airport (SAN) plans its Terminal 1 replacement project, scheduled for construction from 2022 to 2026. Artist James Carpenter, who is designing T1’s south façade, is serving on the design-build team alongside Turner Construction and Flatiron Construction, joint venture partners for the project that bring considerable industry experience in terminal/concourse and airside construction.

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Pittsburgh Int’l Adds On-Site Childcare Center

Pittsburgh Int’l Adds On-Site Childcare Center

As airports across North America feel the squeeze of a tight labor pool, Pittsburgh International Airport (PIT) recently unveiled an appealing perk to help attract and retain employees. In September, a daycare center inside its landside terminal opened under the management of nationwide chain La Petite Academy.

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Ocean City Municipal Installs Artificial Turf

Ocean City Municipal Installs Artificial Turf

The Ocean City, NJ, area is known for beaches, boardwalks and unspoiled hiking areas. But some of the very features that make it attractive for tourists and outdoor enthusiasts make it difficult for the local general aviation airport. Located on a barrier island between the Atlantic Ocean and Great Egg Harbor Bay, Ocean City Municipal (26N) is prone to erosion problems from high tides and safety hazards from birds.

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Best Practices for Public & Media Relations

Best Practices for Public & Media Relations

By their very nature, airports require nimble communication teams. One day, it’s a routine personnel announcement or upbeat ribbon-cutting ceremony; but the next can bring an all-out media frenzy about COVID-19. The topics airports must address run the gamut, and so do their communication strategies.

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Punta Gorda Airport Takes Holistic Approach to Development

Punta Gorda Airport Takes Holistic Approach to Development

Commercial growth, safe aircraft operations and environmental sensitivity go hand-in-hand at Punta Gorda Airport (PGD) on Florida’s Gulf Coast. Toward that end, the airport’s 2018 master plan update dovetails with its wildlife hazard management program. A big part of the equation is environmental stewardship and managing wildlife hazards to enhance airfield safety.

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Mobile Eyes Bold Change: Moving Commercial Service Downtown

Mobile Eyes Bold Change: Moving Commercial Service Downtown

The Mobile Airport Authority moved one step closer to shifting commercial service from Mobile Regional Airport (MOB) to Mobile Downtown Airport (BFM) when it unanimously approved an outside feasibility study about the idea in August. Further assessments, planning and approvals are still necessary to make the idea a reality, but officials are excited about the possibilities of moving airline traffic to the city’s more conveniently located general aviation facility.

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