b'TERMINALSBNA 21OpportunitiesFlat curbsides and shuttles with low floors ease With the new Satellite Concourse and shuttle fleet comestransitions for passengers. an increase in the BNA workforce. There are about 50 employees to operate and maintain the shuttles, 20 customer service representatives in the shuttle station and concourse, plus other workers at the seven businesses that operate in the concourse. Overall, not even counting construction, there are probably 250 to 300 people that work, day in and day out, to keep the Satellite Concourse alive and well, Kreulen remarks. By incorporating the shuttle station into a single gate position, the BNA team only eliminated one gate to facilitate adding eight more at a separate facility. Personnel from Gresham Smith think that this is a solution other airports may want to consider, but the approach requires early discussions about passenger security and safety. We dont want passengers standing out on that curbside, having the ability to run off to an aircraft, Amos emphasizes. Get your special systems team involved and coming up with a physical solution to handle that crowd control, keeping the airport safe and secure while youve got all these people moving around on the airside. WSP is proud to support Metropolitan Nashville Airport Authority with staff augmentation and quality assurance services that support BNAs first free-standing, eight-gate satellite concourse.With significant passenger traffic increases expected in coming years, the concourse features various retail and local concession options and accommodates Allegiant Air and Spirit Airlines.Find out what we can do for you.wsp.comImage courtesy of Metropolitan Nashville Airport AuthorityWSP ad - Airport Improvement Magazine_FINAL.indd 1 3/14/2024 9:23:13 AMAirportImprovement.comMay | June 2024'