61 AirportImprovement.com July | August 2026 TERMINALS ORF and chief marketing and communications officer for ORF. “Since 2022, there’s been a rapid uptick in passenger activity coupled with the addition of three new carriers: Breeze, Spirit and JetBlue. We’ve grown to 45 nonstop markets, plus a flurry of capital projects.” Passenger volume has increased the past four years, reaching 4.89 million in 2025—up nearly 23% from 2019’s pre- pandemic high, Jones points out. Still, international service had been absent since 2001, and Norfolk Airport Authority officials saw the demand and potential for more growth, including new international routes. When Perryman assumed leadership of the airport in 2022, he continued long- standing efforts to attract international service. For years, Cancun has been the most popular destination for travelers departing the Norfolk region, but passengers had to make stops elsewhere to reach the Mexican resort city. Within months of Perryman taking the reins at ORF, he met with the port director of CBP’s Area Port of Norfolk-Newport News about adding international flights. When it became clear that CBP felt the existing, outmoded FIS facility would not work for new service, Perryman remained determined and offered to build CBP a new version. Despite initial skepticism from CBP that the project would transpire, it worked with the airport to design a new FIS facility. Process Matters The FIS and Concourse A projects are part of TransformORF, the airport’s nearly $1 billion capital improvement/ modernization program. For the most recent phase, ORF used the Construction Manager at Risk project delivery method. Perryman highlights design control and cost containment as two of the main reasons why. “We get it [the project design] to a certain point, then we bring the construction manager in,” he explains. “They get involved with the costing and trying to make sure we are doing the value engineering and work FACTS&FIGURES Projects: Int’l Arrivals Building; Concourse Expansion Location: Norfolk Int’l Airport, in VA Key Benefits: Accommodating new int’l service & overall passenger growth; improving operational efficiency Federal Inspection Services (FIS) Facility: 2 stories; 26,000 sq. ft. Cost: $31 million Funding: $7 million in Airport Improvement grants; $6 million in Airport Terminal Program discretionary funds; $3 million in Congressionally Directed Spending; remainder in airport funds Concourse A Expansion: 2 stories; 19,000 sq. ft.; 3 new gates Cost: $30 million Funding: $22 million in passenger facility charges; $8 million in Airport Improvement Program grants Timeline: FIS facility opened March 2026; Concourse A expansion opened April 2026 Architectural Design for Both Projects: Gresham Smith Construction Manager & General Contractor for Both: W.M. Jordan Co. Construction Consulting for FIS: Andre + Marquez Architects Passenger Boarding Bridges: Oshkosh FIS Facility Baggage System: G&S Airport Conveyor Plumbing & HVAC: Warwick Mechanical Group Food & Beverage Concessionaire: Faber, Coe & Greg PHOTO: ORF
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