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AirportImprovement.com      November | December 2026
FACILITIES 
LAS | SLC
SiteIQ Technologies, for instance, offers a spatial intelligence 
infrastructure platform that connects data from robots, occupancy 
and supply sensors, flight information and gate systems, weather 
services and building management systems in a single, hardware-
agnostic environment. 
Sensors count restroom users, track paper towel and toilet paper 
levels, monitor trash receptacles and record when employees service 
a space. Rather than deploying staff based solely on a schedule, the 
system triggers alerts when use or supply levels reach a predetermined 
threshold. For instance, a people counter could alert staff after 200 
visitors, then reset after an employee services the restroom.
Naturally, specific thresholds vary by airport. The more significant 
factor is the shift from scheduled service to service as needed. 
Restrooms checked at a specific time may become untidy or need 
more supplies surprisingly quickly. 
“A single arriving flight can put 250 people 
through a restroom minutes after it was 
serviced,” says Antoinette Ferris, vice president 
of Sales at SiteIQ and a 20-year industry 
veteran. “A fixed schedule can’t see that. Real-
time data can.” 
But sensor data does not capture every condition. For instance, 
a lightly used restroom in the baggage claim area may still require 
immediate attention because of one sick passenger or other 
unexpected circumstances. “You can’t base all of your cleaning off 
of that type of data alone,” Williams cautions. 
Data gives teams another tool to direct resources. Employees 
still provide the observation and judgment needed to respond to 
what sensors cannot record.
Connecting the Data
Many airports have individual pieces of facilities technology in place. 
Robots vacuum or scrub floors and produce cleaning reports. 
Restroom platforms count users. Building management systems 
monitor facilities. 
The next step is connecting those pieces.
“What’s starting to happen now is that airports are layering 
these technologies together, and that’s where the next level of 
performance comes from,” Ferris says.
Significant gains in efficiency will come from converging 
autonomous equipment, facility sensors and real-time information 
about flight arrivals and departures so they work together rather 
than operating as separate systems, she adds. 
ANTOINETTE FERRIS

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