b'14 CLT TERMINALSA glass canopy and walkways connecting the terminal and parking facilities are major upgrades for guests. information campaign. It took a lot of effort to be deliberateOur activation team did a fantastic job minimizing disruption about our communication and marketing strategies, Christineas we made transitions from old into new space, says Christine. notes.They worked with the tenants, contractors and Operations Celebrating the milestones was impactful and inspiring to theteam to make sure that as we were opening up segments of project team as well as the general public. Jack [Christine] andthe building we had everything aligned as to what the resources the airport were great about telling the project team that its OK toneeded to be for the tenants to be able to use the space. take a step back and appreciate just how transformative this hasHaving a solid execution plan was critical, but so was been, says Beecken. That was a big differentiator for the projectremaining flexible, nimble and ready to change the plan at a team to maintain the enthusiasm, the passion.moments notice, he adds. Having the plan was indispensable, One particularly important milestone for CLT and its projectbut we had to know and realize that operational or construction team was receiving two Green Globe awards from the Greenchallenges were going to augment that plan. Building Initiative, which focuses on environmental sustainability,Completing the Terminal Lobby Expansion isnt the end for CLT. resilience and health and wellness. Beecken attributes theThe airport is already in the middle of renovating Concourse D, achievement to the efficient building envelope, materials selection,with completion slated later this year. In addition, Concourse E high-efficiency lighting and new central energy plant.renovations and airfield work that adds another parallel runway and associated taxiways are currently under construction and Phased Activation, Continuous Improvement slated for completion in 2027. We dont take a breath here, we The airports internal activation team was aligned with the projectjust keep on rolling, Christine remarks. manager from the very beginning of the Terminal Lobby ExpansionEverything is capacity-driven, he adds. Right now, we are on and used experience from previous projects to develop anda good, steady growth path for the foreseeable future. execute a successful activation in multiple segments during September 2025.January | February 2026AirportImprovement.com'