b'22 SAT PARKINGSan Antonio Intl Outsources Parking Management, Adds Drive-in, Drive-out Ease for Customers BY PAUL NOLANThe passenger experience is aof entry/exit, cleanliness of the garage orto Metropolis Technologies, a California-hot topic for C-suite executiveslot, convenience and safetycan createbased company with a proprietary app that at airports large and small, urbana good impression or potentially sour theirprovides what it calls checkout-free parking.and rural. Typically, the focus is on whatentire airport experience.Vision, the system from Metropolis, happens inside the terminal, from theWhats more, parking fees are a crucialleverages cloud-connected video cameras efficiency of check-in, baggage handlingsource of non-aeronautical revenue for mostthat read vehicle license plates and a and security checkpoints to the quality ofairports, so creating an experience thatssoftware platform driven by artificial restaurants, shopping and other amenities.reliable and enticing is simply good business.intelligence to enable customers using the However, savvy airport managers knowExecutives at San Antonio Internationalcompanys app to skip the payment booth that for many travelers, the beginning andAirport (SAT) had all of this in mind whenor self-service kiosk and pay for parking end of each trip take place in a parkingthey shifted parking management awayfrom the comfort of their own vehicle, or facility. What they encounter thereeasefrom the city and outsourced the functioneven while waiting at Baggage Claim.January | February 2026AirportImprovement.com'