b'28 JFK TERMINALSTerminal 4 at JFK Intl CompletesTech-Driven Transformationto Boost Capacity and Redefinethe Passenger ExperienceBY KRISTEN RINDFLEISCHWithin a massive $19 billion redevelopment programsurge in passenger volume that followed the COVID-19 pandemic. across John F. Kennedy International Airport (JFK),As passenger traffic climbed, reaching nearly 28 million travelers Terminal 4 (T4) stands out as one of the airports busiestin 2024, T4 needed to do more than add space and increase terminals and one of its most ambitious modernization efforts.efficiency. The situation called for a comprehensive operational The $1.5 billion T4 project also highlights how technology andoverhaul powered by data, automation and next-generation infrastructure can align to reshape the passenger experience.technology.Operated by the private entity JFK International Air Terminal LLCBeyond boosting capacity, the comprehensive redevelopment (JFKIAT), T4 has grown into a major global gateway since openingproject reengineered operations to emphasize seamless, efficient in 2001, when it served just 4 million passengers. The most recentand personalized travel in T4. The initiative was part of a roadmap redevelopment and transformation of T4, which commenced in latethe Port Authority of New York and New Jersey established to 2021, was well timed to accommodate the rebound in travel andmake all of its airports, including JFK, world-class. JFKIAT Chief January | February 2026AirportImprovement.com'