b'TERMINALSJFK33Better Airport ingests flight schedules, sensor data, airportReal-Time Cart Trackingoperational database feeds, baggage information and real-timeFor passengers with reduced mobility, not knowing when an operational metrics to create what Hounsgaard describes as aassistive cart will arrive can add unnecessary stress. JFKIAT is real-time digital twin of the terminal. The system predicts howaddressing that issue with a tech-driven tracking system from Volan passengers will move through every major processcheck-in,Technology that integrates with Beonics analytics. security, border control and baggage claimand enables JFKIAT to anticipate needs and coordinate resources long before issuesVolan Chief Executive Officer Michael become visible to passengers.Bettua explains that the companys indoor micro-location technology uses a mesh According to Hounsgaard, terminals using Better Airportnetwork of wireless beacons to achieve typically see a 30% to 50% reduction in peak wait times, acontinuous indoor tracking with 1- to 2-meter 10% to 15% reduction in unplanned staffing needs and a 15%accuracy, and it doesnt require GPS,to 25% increase in the ability to absorb growth within existingWi-Fi or cell signals. The setup is incredibly infrastructure. Just as important, they gain a shared, data-drivensimple, Bettua notes. Our team installedMICHAEL BETTUAview of what will happen next, which leads to faster decisionsthe entire system across Terminal 4 in about and fewer surprises across stakeholders, he comments. four hours, with zero impact on IT infrastructure. The beacons During the COVID-19 pandemic recovery period, the platformplug into existing monitors, and the mesh network forms itself proved particularly useful in managing social distancing, establishingautomatically. Attaching tags to carts is about as easy as putting predictable traffic flows and coordinating reopening processes,an E-ZPass transponder [for roadway tolls] on the windshield of Hounsgaard adds. Today, it continues to support decision-makingyour car, he remarks.among airlines, TSA, Customs and Border Protection and terminalPassengers now receive real-time information about availability, operations, allowing key partners to access the same underlyingcart locations and estimated arrival times through digital displays data to guide staffing and resource deployment.Learn more about D.S. BrownsDelpatch Elastomeric ConcreteDelastic Compression Seals dsbrown.com | 419-257-3561 |AirportImprovement.comJanuary | February 2026'