b'PARKINGSAT23FACTS&FIGURES Project: App-Based Parking Payment Location: San Antonio Intl Airport, in TXStrategy: Outsource parking services previously managed by the city to company with app-based system for paymentObjectives: Enhance customer experience; increase parking revenue; lower operating costsParking Services Provider: Metropolis TechnologiesCost to Airport: $565,000/yr software as a service fee, with 3% annual escalator; $282,000 fee for overall management of parking & ground transportation operations (1st year of 10-year contract, also with3% annual increases); no upfront equipment costsCost to Customers: Per transaction fee of99 cents-$3.99, depending on length of stay& service level selectedNew Features: Valet parking; space reservations; pricing based on demand; limo revenue management systemTimeline: Airport awarded contract in spring 2024; Metropolis began operating in June 2024, with no interruption to parking services; new drive-in, drive-out technology available for customers mid-November 2024Projected Returns: Dynamic pricing, reservations, new revenue management system, new parking products & new shuttle management expected to boost parking revenue by $67 million over next decade (not including recent changes to program for disabled veterans& customers with special military license plates)It was a big,businesses. She says experience working bold bet, saysfor and with technology companies gave Jennifer Mills Pysher,her an appreciation of how aggressively assistant director,and quickly many of them engineer Commercial, at SAT.solutions to challenges.She beganMetropolis was similarly responsive to overseeing allthe airports needs as they broke in the landside operations,JENNIFER MILLS PYSHER new parking system last year, she notes. including parking, shortly after the airportFor example, limos that move through launched Metropolis Vision in mid- the airport property using an automatic November 2024. Since then, more thanvehicle identification (AVI) card-based 100,000 local travelers have registered toreader system encountered significant use the new parking platform.delays after the Vision parking system was deployed.A Welcomed Infusion Last fall, SAT representatives explained of Technology the challenge to Metropolis and, within Prior to joining the SAT team five yearsdays, the company had devised a ago, Mills Pysher worked for Uber, helpingsolution that was beta tested and is the rideshare company build and maintainnow fully operational for limousines. The partnerships with airports and otherairport is subsequently looking to use the AirportImprovement.comJanuary | February 2026'