British Airways' $64 million renovation of Terminal 7 at John F. Kennedy International Airport (JFK) represents a premium upgrade'and not just for premium passengers. The changes are tangible for more than 150,000 customers who travel through the terminal every month.
Like many large airports, Minneapolis-St. Paul International (MSP) is a global facility?not only in terms of its air service destinations, but also in terms of its workforce.
As airports throughout the U.S. wrestle with growing passenger volume and heightened security concerns, parking sometimes takes a backseat. Not so at Raleigh-Durham International (RDU). The North Carolina airport recently introduced a new $7 million system to make parking easier and faster for customers.
As the busiest single-runway airport in North America, San Diego International (SAN) must plan and execute any airfield work with precision and efficiency. The recent full-length rehabilitation of its 9,401-foot runway was an especially critical project.
Prompted by heavy traffic caused by vehicles dropping off and picking up passengers during peak travel times, Tampa International Airport (TPA) is overhauling its curbside operations. The strategy: express curbsides that provide departing passengers with only carry-on bags a direct path to TSA checkpoints and airline gates'no stops at the ticketing/check-in lobby required.
With nearly 2,000 takeoffs and landings every day, Los Angeles International Airport (LAX) is keenly aware of the impact airplane exhaust from the tarmac can have on customers and employees inside the terminal.
When Halifax Stanfield International (YHZ) recently expanded its security checkpoint, the Nova Scotia airport leveraged the associated construction process by dovetailing additional projects to add space for airline operations and new passenger concessions. Crews completed the security enhancements last spring and the other expansions this summer.
A network of nearly 30 remote airports in Northern Ontario recently took a giant step into the digital age by transitioning from paper records and fax communications to a web-based safety management system (SMS). The electronic switch is significant, as most of the airports serve First Nations and Indigenous communities that lack year-round road access to the rest of the province.
In search of answers to common parking challenges, San Diego International Airport (SAN) is fostering the development of several prospective solutions in its own in-house accelerator lab. Concepts in the works range from a cloud-based valet services app to an online booking platform that allows parkers to rent out their vehicles while they are traveling.
The landscape at Wilmington Air Park (ILN) in south-central Ohio has been changing steadily for the last few years, and the various airfield and landside improvements are beginning to pay big dividends. On June 26, e-commerce giant Amazon opened a new package sorting facility at the 1,900-acre aviation and logistics business park.
After 10 years in the making, the city of International Falls, MN, recently debuted a fully rebuilt airport terminal to greet passengers travelling through the small community on the U.S./Canada border. Falls International Airport (INL) now includes a new U.S. Customs and Border Patrol area, TSA screening lane, National Weather Service office and the facility's first jet bridge. Given the area's cold winter weather, a large fireplace is proving to be a popular feature of the new 25,000-square-foot, single-gate terminal.
Customer engagement in Terminal 4 at John F. Kennedy International Airport (JFK) is taking another social/digital turn, this time in the form of billboard-size mosaics created with thousands of photos from passengers and airport staff. It's all part of an ongoing series of interactive guest-driven marketing campaigns sponsored by luxury traveler retailer DFS Group.
Many airports create master plans for future development, but the roadmap recently commissioned by Eugene Airport (EUG) in Oregon takes the process to an entirely new level. The extensive document analyzes, justifies and phases significant facility improvements to accommodate the fast-growing demand for increased air service in the Eugene community. The plan took 22 months to prepare, and the guideposts it contains are designed to help the airport move forward for decades.
When Pensacola International (PNS) and Valley International (VIA) replaced flooring in their respective facilities, the two airports selected different materials; but both chose colors and patterns that portray their local Gulf Coast water and landscapes.
Winding through busy terminals, waiting in security lines and enduring flight delays are just a few stressful facts of life for air travelers. Imagine, however, navigating these challenges while traveling with a child who has autism and is extremely sensitive to sights, sounds and physical touch.
Oakland International Airport (OAK) is one of the first U.S. airports to deploy a dual-technology scanner to screen employees working in secure environments. In May 2018, the California airport began using an Edge scanner from Evolv Technology. The equipment combines the screening properties of traditional metal detectors with the nonmetallic screening abilities of millimeter wave equipment, the newest scanners used by TSA at most U.S. airports.
