b'Bright corridors and new signage PASSENGER TRANSPORT CVG 103help direct customers to the rental car counters.PHOTO: CULTURE7 STUDIOSThe new entrance/exit road for the terminal garage was completed in 2018, and the new departures road opened in 2019. The elevated departures roadway was finished in August 2019 and accounted for $34 million of the $175 million total project cost.All of the improvements allowed for construction of a much more efficient building footprint, McGraw remarks.Rising StandardsJoshua Blum, seniorNext Generation director of Real Estate for Hertz, was one ofParking Guidancethe key team members for the rental car center project. Blum credits CVG for beingA smart parking ecosystem designed to elevate your CX, an industry leader inJOSHUA BLUM maximize efficiency, enhance security, and increase revenue.recognizing that rental car customers are extremely valuable toVisit us at the 94th Annual AAAE Conference in booth #227 airports and should be treated as such. Facilities for these crucial customers have125 Commerce Court, Suite 11, Cheshire, CT 06410, USA often been treated as an afterthought for too+1 203.220.6544 | parkassist.commany years, he adds.AirportImprovement.comMay | June 2022'